Exam 4: Recognizing a Firm's Intellectual Assets: Moving Beyond a Firm's Tangible Resources

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IP is characterized by ________ development costs and very ________ marginal costs.

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The potential for ________ tends to be more prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

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Which of the following is not an example of an IP-related litigation?

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One potential downside of building social capital in an organization is groupthink.This means everyone in the group thinks on his or her own and comes up with new ideas.

(True/False)
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Dynamic capabilities include ________ development,alliances,and acquisitions.

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Human capital includes

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When a firm develops a knowledge asset,such as a process,pays for it and reuses it over and over at a very low cost,this adds ________ for the firm.

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Developing human capital is essential to maintaining a competitive advantage in the current knowledge economy.Efforts and initiatives to develop human capital should be directed

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Software algorithms are a form of ________ that,once developed and paid for,can be reused many times at a very low cost.

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Knowledge workers are more loyal to their companies than traditional workers.

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According to the text,intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by

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Which of the following is an IP-heavy industry?

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Once a knowledge asset (e.g.,a software code)is developed and paid for,it can be used many times at very low cost as long as it does not have to be substantially modified each time.

(True/False)
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Access Health,a call-in medical center,uses technology to capture and share knowledge.When someone calls the center,a registered nurse uses the company clinical decision architecture to assess the caller symptoms,rule out possible conditions,and recommend a home remedy,doctor visit,or trip to the emergency room.This is an example of using

(Multiple Choice)
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The management of intellectual property involves all of the following except

(Multiple Choice)
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According to a recent Gallup study,companies with the most engaged workers outperformed those with the least engaged workers on profitability,productivity,and lower turnover.Which of the following processes is not likely to be an important factor in assuring this result?

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Another example of social relationships causing human capital mobility is the ________ of talent from an organization to form ________.

(Multiple Choice)
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Technology can also enable much more sophisticated forms of communication in addition to knowledge sharing.

(True/False)
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According to the resource-based view of the firm,competitive advantages are ________ for competitors to copy,if they are based on unique bundles of resources.

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The difference between the market value and book value of a firm is its social capital.

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