Question 1

The process by which labour and management negotiate conditions of employment for workers represented by the union is called mediation.

Accepted Answer

A) True 
 B)False

Question 2

In a(n)________,a third party suggests,but does not impose,a settlement to a labour dispute.

Accepted Answer

A)  strike 
B)  lockout 
C)  boycott 
D)  mediation 
E)  arbitration 
A)  strike 
B)  lockout 
C)  boycott 
D)  mediation 
E)  arbitration

Question 3

The Airline Pilots Union has gone out on strike against High Flyer Airlines.In support of their brother union,the Flight Attendants Union has also gone out on strike.This is called

Accepted Answer

A)  a lockout. 
B)  a boycott. 
C)  a sympathy strike. 
D)  a wildcat strike. 
E)  picketing. 
A)  a lockout. 
B)  a boycott. 
C)  a sympathy strike. 
D)  a wildcat strike. 
E)  picketing.

Question 4

Craft unions organize ________,while industrial unions organize ________.

Accepted Answer

A)  workers with specific crafts; employees who belong to independent local unions 
B)  workers with specific skills; nationally 
C)  workers with specific skills; employees according to industry 
D)  workers with specific skills; employees by craft 
E)  nationally; locally 
A)  workers with specific crafts; employees who belong to independent local unions 
B)  workers with specific skills; nationally 
C)  workers with specific skills; employees according to industry 
D)  workers with specific skills; employees by craft 
E)  nationally; locally

Question 5

All of the following are challenges facing unions,except

Accepted Answer

A)  technological change. 
B)  employment growth in manufacturing industries. 
C)  the decline of the so-called "smokestack industries." 
D)  deregulation. 
E)  free trade and the globalization of business. 
A)  technological change. 
B)  employment growth in manufacturing industries. 
C)  the decline of the so-called "smokestack industries." 
D)  deregulation. 
E)  free trade and the globalization of business.

Question 6

As a result of the recession of 2008-2009,unions are now taking a much more adversarial stance in their relations with management.

Accepted Answer

A) True 
 B)False

Question 7

The lockout is illegal if it is used as an offensive weapon to give the firm an economic advantage in the bargaining process.

Accepted Answer

A) True 
 B)False

Question 8

During the last 40 years,

Accepted Answer

A)  union membership as a proportion of the total workforce has stagnated. 
B)  there has been a decrease of unionized workers in the public sector. 
C)  the union movement has been more successful in the United States than in Canada. 
D)  union density has increased to 50 percent of the non-farm workforce. 
E)  all of these are correct. 
A)  union membership as a proportion of the total workforce has stagnated. 
B)  there has been a decrease of unionized workers in the public sector. 
C)  the union movement has been more successful in the United States than in Canada. 
D)  union density has increased to 50 percent of the non-farm workforce. 
E)  all of these are correct.

Question 9

What is the purpose in union picketing?

Accepted Answer

A)  To disrupt commerce in general 
B)  To prevent customers from entering a store 
C)  To seek public sympathy by explaining why they are picketing 
D)  To urge other consumers to shun their firm's product 
E)  To prevent products from leaving the store or manufacturing plant 
A)  To disrupt commerce in general 
B)  To prevent customers from entering a store 
C)  To seek public sympathy by explaining why they are picketing 
D)  To urge other consumers to shun their firm's product 
E)  To prevent products from leaving the store or manufacturing plant

Question 10

A certification vote is

Accepted Answer

A)  the process by which employees continue their union's right to represent them. 
B)  a vote to certify those on the union bargaining team. 
C)  a process by which union official take their votes to the labour board to apply for certification. 
D)  a vote supervised by a government official to determine if employees wish to terminate their union's rights. 
E)  a vote supervised by a government representative to determine whether a union will be certified. 
A)  the process by which employees continue their union's right to represent them. 
B)  a vote to certify those on the union bargaining team. 
C)  a process by which union official take their votes to the labour board to apply for certification. 
D)  a vote supervised by a government official to determine if employees wish to terminate their union's rights. 
E)  a vote supervised by a government representative to determine whether a union will be certified.

Question 11

About 70 percent of unionized workers in Canada belong to international unions.

Accepted Answer

A) True 
 B)False

Question 12

Industrial unions generally do a better job of representing their workers than craft unions do.

Accepted Answer

A) True 
 B)False

Question 13

What is COLA?

Accepted Answer

A)  A promise by management that wages will increase semi-annually 
B)  The consumer price index 
C)  A method used to measure wages vs.GDP 
D)  An agreement to provide soft drinks for workers on their coffee breaks 
E)  A contract clause relating wage increases to inflation 
A)  A promise by management that wages will increase semi-annually 
B)  The consumer price index 
C)  A method used to measure wages vs.GDP 
D)  An agreement to provide soft drinks for workers on their coffee breaks 
E)  A contract clause relating wage increases to inflation

Question 14

Labour unions were formed by company middle managers as a defence mechanism to protect the firm against the rising power of the industrialists of the late 19th century.

Accepted Answer

A) True 
 B)False

Question 15

Both parties must bargain over items like wages,working hours,and benefits even if one party doesn't want to.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements about collective bargaining is false?

Accepted Answer

A)  A contract is usually arrived at through the process of arbitration. 
B)  It begins with the recognition of the union as the exclusive negotiator for its members. 
C)  It is the process of negotiating labour agreements. 
D)  It involves union representatives and employer representatives. 
E)  It involves the ongoing process of administering existing agreements. 
A)  A contract is usually arrived at through the process of arbitration. 
B)  It begins with the recognition of the union as the exclusive negotiator for its members. 
C)  It is the process of negotiating labour agreements. 
D)  It involves union representatives and employer representatives. 
E)  It involves the ongoing process of administering existing agreements.

Question 17

The greatest union security is found in the agency shop.

Accepted Answer

A) True 
 B)False

Question 18

The United Food and Commercial Workers (UFCW)has been making steady progress in unionizing Walmart workers.

Accepted Answer

A) True 
 B)False

Question 19

Some creative and controversial tactics are being used by unions like the Service Employees International Union as they attempt to cope with declining membership.Which of the following is (are)tactics that are being tried?

Accepted Answer

A)  Unions are agreeing that they will not go on strike for longer than two weeks. 
B)  Unions are dropping the requirement that members pay union dues. 
C)  At some companies,unions and company management have agreed that if enough workers sign cards indicating a desire to join the union,the union will be certified as the bargaining agent without the usual secret ballot election being held. 
D)  Unions are dropping the requirement that all employees at a given site must be members of the union. 
E)  Unions are doing all these things. 
A)  Unions are agreeing that they will not go on strike for longer than two weeks. 
B)  Unions are dropping the requirement that members pay union dues. 
C)  At some companies,unions and company management have agreed that if enough workers sign cards indicating a desire to join the union,the union will be certified as the bargaining agent without the usual secret ballot election being held. 
D)  Unions are dropping the requirement that all employees at a given site must be members of the union. 
E)  Unions are doing all these things.

Question 20

With respect to the future of unions,it is correct to say that

Accepted Answer

A)  the future is very bleak for unions,and they are likely to go out of existence within the next 20 years. 
B)  the power of public sector unions has already declined sharply because taxpayers are unhappy with the big salaries and benefits that members of public sector unions receive. 
C)  the globalization of business has caused the movement of jobs to areas of the world with lower labour costs and this has reduced the number of union members in traditional manufacturing industries like the automobile industry. 
D)  there are no particularly challenging issues that labour unions have to deal with at the present time. 
E)  none of these statements is correct. 
A)  the future is very bleak for unions,and they are likely to go out of existence within the next 20 years. 
B)  the power of public sector unions has already declined sharply because taxpayers are unhappy with the big salaries and benefits that members of public sector unions receive. 
C)  the globalization of business has caused the movement of jobs to areas of the world with lower labour costs and this has reduced the number of union members in traditional manufacturing industries like the automobile industry. 
D)  there are no particularly challenging issues that labour unions have to deal with at the present time. 
E)  none of these statements is correct.

The process by which labour and management negotiate conditions of employment for workers represented by the union is called mediation.

In a(n)________,a third party suggests,but does not impose,a settlement to a labour dispute.

The Airline Pilots Union has gone out on strike against High Flyer Airlines.In support of their brother union,the Flight Attendants Union has also gone out on strike.This is called

Craft unions organize ,while industrial unions organize .

All of the following are challenges facing unions,except

As a result of the recession of 2008-2009,unions are now taking a much more adversarial stance in their relations with management.

The lockout is illegal if it is used as an offensive weapon to give the firm an economic advantage in the bargaining process.

During the last 40 years,

What is the purpose in union picketing?

A certification vote is

About 70 percent of unionized workers in Canada belong to international unions.

Industrial unions generally do a better job of representing their workers than craft unions do.

What is COLA?

Labour unions were formed by company middle managers as a defence mechanism to protect the firm against the rising power of the industrialists of the late 19th century.

Both parties must bargain over items like wages,working hours,and benefits even if one party doesn't want to.

Which of the following statements about collective bargaining is false?

The greatest union security is found in the agency shop.

The United Food and Commercial Workers (UFCW)has been making steady progress in unionizing Walmart workers.

Some creative and controversial tactics are being used by unions like the Service Employees International Union as they attempt to cope with declining membership.Which of the following is (are)tactics that are being tried?

With respect to the future of unions,it is correct to say that

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 9: Understanding Labourmanagement Relations

The process by which labour and management negotiate conditions of employment for workers represented by the union is called mediation.

In a(n)________,a third party suggests,but does not impose,a settlement to a labour dispute.

The Airline Pilots Union has gone out on strike against High Flyer Airlines.In support of their brother union,the Flight Attendants Union has also gone out on strike.This is called

Craft unions organize ________,while industrial unions organize ________.

All of the following are challenges facing unions,except

As a result of the recession of 2008-2009,unions are now taking a much more adversarial stance in their relations with management.

The lockout is illegal if it is used as an offensive weapon to give the firm an economic advantage in the bargaining process.

During the last 40 years,

What is the purpose in union picketing?

A certification vote is

About 70 percent of unionized workers in Canada belong to international unions.

Industrial unions generally do a better job of representing their workers than craft unions do.

What is COLA?

Labour unions were formed by company middle managers as a defence mechanism to protect the firm against the rising power of the industrialists of the late 19th century.

Both parties must bargain over items like wages,working hours,and benefits even if one party doesn't want to.

Which of the following statements about collective bargaining is false?

The greatest union security is found in the agency shop.

The United Food and Commercial Workers (UFCW)has been making steady progress in unionizing Walmart workers.

Some creative and controversial tactics are being used by unions like the Service Employees International Union as they attempt to cope with declining membership.Which of the following is (are)tactics that are being tried?

With respect to the future of unions,it is correct to say that

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Craft unions organize ,while industrial unions organize .