Question 1

What can management do to offset the union's power? Explain the weapons at their disposal.

Accepted Answer

- lockouts: flipside of strikes; firm ph

Question 2

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

Accepted Answer

A) True 
 B)False

Question 3

When does a grievance occur? Explain how the typical grievance process works.

Accepted Answer

- grievance - a complaint by a worker th

Question 4

In which workplace must workers pay union dues even if they do not join the union?

Accepted Answer

A)  Open shop 
B)  Agency shop 
C)  Closed shop 
D)  Management shop 
E)  Union shop 
A)  Open shop 
B)  Agency shop 
C)  Closed shop 
D)  Management shop 
E)  Union shop

Question 5

The cost of living allowance clause in a contract is sought by management in order to gain some certainty about labour costs.

Accepted Answer

A) True 
 B)False

Question 6

After the International Brotherhood of Basketweavers went on strike,Acme Baskets could consider hiring

Accepted Answer

A)  union stooges. 
B)  strikebreakers. 
C)  contingent workers. 
D)  shop stewards. 
E)  union busters. 
A)  union stooges. 
B)  strikebreakers. 
C)  contingent workers. 
D)  shop stewards. 
E)  union busters.

Question 7

You are about to go to work for a construction firm that has a union.However,you are not now,and do not intend to be,a member of any union.If you were hired under those conditions,you would either be working under a(n)________ shop,or a(n)________ shop arrangement.

Accepted Answer

A)  union; closed 
B)  closed; agency 
C)  agency; union 
D)  union; open 
E)  agency; open 
A)  union; closed 
B)  closed; agency 
C)  agency; union 
D)  union; open 
E)  agency; open

Question 8

When union and management are bargaining over an issue like workplace safety,which of the following would be most beneficial in keeping the process moving ahead in good faith?

Accepted Answer

A)  Each side in the dispute needs to be able to show its constituents that it has obtained important concessions. 
B)  Each side in the dispute should be flexible. 
C)  Make a threat that if the conflict is not resolved,each side is prepared to take drastic action (e.g.,a lockout by management or a strike by the union). 
D)  Each side should start the negotiations by making extreme demands which they know the other side will not accept. 
E)  Try to achieve a resolution as quickly as possible. 
A)  Each side in the dispute needs to be able to show its constituents that it has obtained important concessions. 
B)  Each side in the dispute should be flexible. 
C)  Make a threat that if the conflict is not resolved,each side is prepared to take drastic action (e.g.,a lockout by management or a strike by the union). 
D)  Each side should start the negotiations by making extreme demands which they know the other side will not accept. 
E)  Try to achieve a resolution as quickly as possible.

Question 9

Which of the following is correct with regard to the issue of strikes?

Accepted Answer

A)  Sometimes unions are not permitted to strike. 
B)  In Nova Scotia,strikes by health-care workers are allowed,but in Alberta hospital workers cannot go on strike. 
C)  Canada had the highest number of days lost to strikes per thousand employees during the period 1981-2003. 
D)  During a strike,workers cannot launch a boycott. 
E)  All of these. 
A)  Sometimes unions are not permitted to strike. 
B)  In Nova Scotia,strikes by health-care workers are allowed,but in Alberta hospital workers cannot go on strike. 
C)  Canada had the highest number of days lost to strikes per thousand employees during the period 1981-2003. 
D)  During a strike,workers cannot launch a boycott. 
E)  All of these.

Question 10

In an open shop,all employees for whom the union bargains must pay dues,but they need not join the union.

Accepted Answer

A) True 
 B)False

Question 11

The ________ gave unions the right to bargain collectively in Canada.

Accepted Answer

A)  Constitution Act 
B)  Canadian Labour Congress 
C)  Industrial Disputes Investigation Act 
D)  Privy Council Order 1003 
E)  Canadian Labour Code 
A)  Constitution Act 
B)  Canadian Labour Congress 
C)  Industrial Disputes Investigation Act 
D)  Privy Council Order 1003 
E)  Canadian Labour Code

Question 12

Suppose that you are a carpenter looking for work.You answer an advertisement for a job in the newspaper.However,you are told that you cannot be hired unless you agree to join the union within 30 days.This would be a(n)________ shop arrangement.

Accepted Answer

A)  agency 
B)  management 
C)  closed 
D)  open 
E)  union 
A)  agency 
B)  management 
C)  closed 
D)  open 
E)  union

Question 13

A work slowdown

Accepted Answer

A)  involves having workers march at the entrance to the company with signs explaining their reasons for the slowdown. 
B)  is a union tactic that is used instead of a strike. 
C)  occurs when union members agree not to buy the product of the firm that employs them. 
D)  is a management tactic. 
E)  is when management slows their response time as a means to punish employees. 
A)  involves having workers march at the entrance to the company with signs explaining their reasons for the slowdown. 
B)  is a union tactic that is used instead of a strike. 
C)  occurs when union members agree not to buy the product of the firm that employs them. 
D)  is a management tactic. 
E)  is when management slows their response time as a means to punish employees.

Question 14

Which unions were organized by industry rather than by skill or by occupation?

Accepted Answer

A)  National 
B)  Industrial 
C)  Company 
D)  Craft 
E)  Trade 
A)  National 
B)  Industrial 
C)  Company 
D)  Craft 
E)  Trade

Question 15

Sammy,a steelworker,has been told that even if he chooses not to join the union,he must still pay union dues.This is an example of a(n)

Accepted Answer

A)  agency shop. 
B)  open shop. 
C)  closed shop. 
D)  company shop. 
E)  union shop. 
A)  agency shop. 
B)  open shop. 
C)  closed shop. 
D)  company shop. 
E)  union shop.

Question 16

Labour gained the right to collectively bargain with the passage of the Industrial Disputes Investigation Act.

Accepted Answer

A) True 
 B)False

Question 17

The Ontario Agricultural Employees' Protection Act allows agricultural workers to join an association,but does not require employers to collectively bargain with the workers.

Accepted Answer

A) True 
 B)False

Question 18

Currently,less than 20 percent of the total Canadian workforce is unionized.

Accepted Answer

A) True 
 B)False

Question 19

As part of the Canada Labour Code,the Minister of Labour must appoint a conciliation officer if the parties in the dispute cannot reach a collective agreement.

Accepted Answer

A) True 
 B)False

Question 20

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Accepted Answer

A) True 
 B)False

What can management do to offset the union's power? Explain the weapons at their disposal.

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

When does a grievance occur? Explain how the typical grievance process works.

In which workplace must workers pay union dues even if they do not join the union?

The cost of living allowance clause in a contract is sought by management in order to gain some certainty about labour costs.

After the International Brotherhood of Basketweavers went on strike,Acme Baskets could consider hiring

You are about to go to work for a construction firm that has a union.However,you are not now,and do not intend to be,a member of any union.If you were hired under those conditions,you would either be working under a(n) shop,or a(n) shop arrangement.

When union and management are bargaining over an issue like workplace safety,which of the following would be most beneficial in keeping the process moving ahead in good faith?

Which of the following is correct with regard to the issue of strikes?

In an open shop,all employees for whom the union bargains must pay dues,but they need not join the union.

The ________ gave unions the right to bargain collectively in Canada.

Suppose that you are a carpenter looking for work.You answer an advertisement for a job in the newspaper.However,you are told that you cannot be hired unless you agree to join the union within 30 days.This would be a(n)________ shop arrangement.

A work slowdown

Which unions were organized by industry rather than by skill or by occupation?

Sammy,a steelworker,has been told that even if he chooses not to join the union,he must still pay union dues.This is an example of a(n)

Labour gained the right to collectively bargain with the passage of the Industrial Disputes Investigation Act.

The Ontario Agricultural Employees' Protection Act allows agricultural workers to join an association,but does not require employers to collectively bargain with the workers.

Currently,less than 20 percent of the total Canadian workforce is unionized.

As part of the Canada Labour Code,the Minister of Labour must appoint a conciliation officer if the parties in the dispute cannot reach a collective agreement.

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 9: Understanding Labourmanagement Relations

What can management do to offset the union's power? Explain the weapons at their disposal.

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

When does a grievance occur? Explain how the typical grievance process works.

In which workplace must workers pay union dues even if they do not join the union?

The cost of living allowance clause in a contract is sought by management in order to gain some certainty about labour costs.

After the International Brotherhood of Basketweavers went on strike,Acme Baskets could consider hiring

You are about to go to work for a construction firm that has a union.However,you are not now,and do not intend to be,a member of any union.If you were hired under those conditions,you would either be working under a(n)________ shop,or a(n)________ shop arrangement.

When union and management are bargaining over an issue like workplace safety,which of the following would be most beneficial in keeping the process moving ahead in good faith?

Which of the following is correct with regard to the issue of strikes?

In an open shop,all employees for whom the union bargains must pay dues,but they need not join the union.

The ________ gave unions the right to bargain collectively in Canada.

Suppose that you are a carpenter looking for work.You answer an advertisement for a job in the newspaper.However,you are told that you cannot be hired unless you agree to join the union within 30 days.This would be a(n)________ shop arrangement.

A work slowdown

Which unions were organized by industry rather than by skill or by occupation?

Sammy,a steelworker,has been told that even if he chooses not to join the union,he must still pay union dues.This is an example of a(n)

Labour gained the right to collectively bargain with the passage of the Industrial Disputes Investigation Act.

The Ontario Agricultural Employees' Protection Act allows agricultural workers to join an association,but does not require employers to collectively bargain with the workers.

Currently,less than 20 percent of the total Canadian workforce is unionized.

As part of the Canada Labour Code,the Minister of Labour must appoint a conciliation officer if the parties in the dispute cannot reach a collective agreement.

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

You are about to go to work for a construction firm that has a union.However,you are not now,and do not intend to be,a member of any union.If you were hired under those conditions,you would either be working under a(n) shop,or a(n) shop arrangement.