Exam 6: Consumer Behavior
Exam 1: Marketing: the Art and Science of Satisfying Customers242 Questions
Exam 2: Strategic Planning in Contemporary Marketing227 Questions
Exam 3: The Marketing Environment, ethics, and Social Responsibility241 Questions
Exam 4: Social Media: Living in the Connected World216 Questions
Exam 5: E-Business: Managing the Customer Experience233 Questions
Exam 6: Consumer Behavior232 Questions
Exam 7: Business-To-Business B2bmarketing243 Questions
Exam 8: Global Marketing237 Questions
Exam 9: Market Segmentation, targeting, and Positioning249 Questions
Exam 10: Marketing Research in the Era of Big Data236 Questions
Exam 11: Relationship Marketing and Customer Relationship Management Crm246 Questions
Exam 12: Product and Service Strategies247 Questions
Exam 13: Developing and Managing Brand and Product Categories245 Questions
Exam 14: Marketing Channels and Supply Chain Management241 Questions
Exam 15: Retailers, wholesalers, and Direct Marketers241 Questions
Exam 16: Integrated Marketing Communications, advertising, and Public Relations242 Questions
Exam 17: Personal Selling and Sales Promotion240 Questions
Exam 18: Pricing Concepts240 Questions
Exam 19: Pricing Strategies242 Questions
Exam 20: Developing an Effective Marketing Plan18 Questions
Exam 21: Financial Analysis in Marketing18 Questions
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If a middle manager buys a Audi automobile because several top executives in the firm own Audis,this demonstrates the influence of membership groups.
(True/False)
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Marketers are finding new product opportunities with two-income families demanding goods and services that fill the need for convenience,health,safety,and time constraints.
(True/False)
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A _____ role is typically seen in purchase of products such as garden supplies and electronic equipments.
(Multiple Choice)
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Trevor Miguel,a Mexican national,is relocating to America.He is in search of a house and is following up closely with the realtor and his agents.Trevor would be involved in which of the consumer problem-solving behaviors?
(Multiple Choice)
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First time drivers who are trying to decide which car to buy and how to select an insurance company,and newlyweds looking to buy their first home,both undergo the same problem solving processes with respect to their level of involvement in their buying decisions.Which of the following best describes this common buying process?
(Multiple Choice)
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Culture refers to the values,beliefs,preferences,and tastes that are handed down from one generation to the next.
(True/False)
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Which of the following scenarios best illustrates reinforcement in purchasing decisions?
(Multiple Choice)
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Kurt Lewin's theory of consumer behavior asserts that consumer behavior is a function of personal factors and their interaction with:
(Multiple Choice)
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A(n)_____ role is seen when the partners independently make equal numbers of decisions regarding household purchases.
(Multiple Choice)
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A restaurant owner who places signs along the interstate highway to advertise his service knows that the signs will act as a cue for hunger causing consumers to stop at the restaurant.
(True/False)
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In which of the following steps of the consumer decision-making process does the marketer try to help prospective buyers identify and identify potential needs?
(Multiple Choice)
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Shannon and Jeff were recently married and purchased a home.Now,they're shopping for a lawn mower and are looking for one that is easy to use and is self-propelled.Jeff had a lawn mowing business when he was in high school and college and is fairly familiar with the brands and features.They visit a local WalMart and although Jeff wasn't familiar with the brand names,within a few minutes making comparisons across the models in-stock,they make their purchasing decision.What type of decision process did Shannon and Jeff utilize?
(Multiple Choice)
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A newly married couple is looking to rent an apartment.This decision is most likely to be:
(Multiple Choice)
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Which of the following disciplines is a major influence on marketing?
(Multiple Choice)
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Opinion leaders are the first consumers to try new products and then share their experience by word of mouth.
(True/False)
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Marketing strategies that prove successful in one country are invariably applied successfully in international markets as well.
(True/False)
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Match each definition to the corresponding term.
-_____ is knowledge or skill that is acquired as a result of experience,which changes consumer behavior.
(Multiple Choice)
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The demographics of people living in the United States continues to diversify and several groups - Hispanics,African Americans,and Asians represent the largest _______.
(Multiple Choice)
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A person's perception of a product results solely from its physical characteristics such as size,color,shape,and weight.
(True/False)
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In Maslow's hierarchy of needs,_____ needs refer to the desire of a person to be accepted by people and groups important to that individual.
(Multiple Choice)
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