Question 1

Which of the following is a valid type of "productivity measure"?

Accepted Answer

A)  multi-output productivity measure 
B)  partial productivity measure 
C)  multi-part productivity measure 
D)  multi-component productivity measure 
E)  imperfect productivity measure 
A)  multi-output productivity measure 
B)  partial productivity measure 
C)  multi-part productivity measure 
D)  multi-component productivity measure 
E)  imperfect productivity measure B

Question 2

Which of the following is not considered one of the four broad categories of competitive priorities?

Accepted Answer

A)  technology 
B)  cost 
C)  quality 
D)  flexibility 
E)  time 
A)  technology 
B)  cost 
C)  quality 
D)  flexibility 
E)  time A

Question 3

Companies that compete on cost generally also allow a lot of product customization.

Accepted Answer

A) True 
 B)False  False

Question 4

Companies that compete based on flexibility often cannot compete on cost.

Accepted Answer

A) True 
 B)False

Question 5

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

Accepted Answer

A)  location 
B)  cost 
C)  flexibility 
D)  development speed 
E)  time 
A)  location 
B)  cost 
C)  flexibility 
D)  development speed 
E)  time

Question 6

What outsourcing activities does Total Logistics Control perform for Meijer?

Accepted Answer

all deliveries, rout

Question 7

Order winners and qualifiers:

Accepted Answer

A)  are consistent between manufacturing and service organizations 
B)  only matter when responding to formal competitive bid requests 
C)  remain constant over time 
D)  change over time 
E)  only apply to quasi-manufacturing firms 
A)  are consistent between manufacturing and service organizations 
B)  only matter when responding to formal competitive bid requests 
C)  remain constant over time 
D)  change over time 
E)  only apply to quasi-manufacturing firms

Question 8

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

Accepted Answer

A) True 
 B)False

Question 9

A bakery uses five ovens to bake muffins. Yesterday's data are provided below.
 
Which oven was the most productive?

Accepted Answer

A)  Oven 1 
B)  Oven 2 
C)  Oven 3 
D)  Oven 4 
E)  Oven 5 
A)  Oven 1 
B)  Oven 2 
C)  Oven 3 
D)  Oven 4 
E)  Oven 5

Question 10

If inputs increase by 10% and outputs increase by 4%, what is the percentage productivity increase?

Accepted Answer

A)  5.45% 
B)  250.00% 
C)  - 5.45% 
D)  5.77% 
E)  - 5.77% 
A)  5.45% 
B)  250.00% 
C)  - 5.45% 
D)  5.77% 
E)  - 5.77%

Question 11

Suggest some core competencies that companies may have.

Accepted Answer

highly trained workforce, responsive in

Question 12

When does productivity increase?

Accepted Answer

A)  inputs increase while outputs remain the same 
B)  inputs decrease while outputs remain the same 
C)  outputs decrease while inputs remain the same 
D)  inputs and outputs increase proportionally 
E)  none of the above 
A)  inputs increase while outputs remain the same 
B)  inputs decrease while outputs remain the same 
C)  outputs decrease while inputs remain the same 
D)  inputs and outputs increase proportionally 
E)  none of the above

Question 13

Suppose that on Monday the cost of inputs sums to $1000, and the value of outputs sums to $4000. For which of the following values on Tuesday would productivity increase?

Accepted Answer

A)  inputs = $1100, outputs = $4000 
B)  inputs = $1100, outputs = $4200 
C)  inputs = $850, outputs = $3600 
D)  inputs = $1000, outputs = $3900 
E)  inputs = $2000, outputs = $8000 
A)  inputs = $1100, outputs = $4000 
B)  inputs = $1100, outputs = $4200 
C)  inputs = $850, outputs = $3600 
D)  inputs = $1000, outputs = $3900 
E)  inputs = $2000, outputs = $8000

Question 14

If inputs increase by 10% and outputs increase by 5%, what is the percentage change in productivity?

Accepted Answer

A)  4.545% decrease 
B)  4.545% increase 
C)  4.762% increase 
D)  4.762% decrease 
E)  50.000% increase 
A)  4.545% decrease 
B)  4.545% increase 
C)  4.762% increase 
D)  4.762% decrease 
E)  50.000% increase

Question 15

Decisions regarding which of the following are not part of the production process infrastructure?

Accepted Answer

A)  organization of workers 
B)  facilities 
C)  worker pay 
D)  quality control measures 
E)  management policies 
A)  organization of workers 
B)  facilities 
C)  worker pay 
D)  quality control measures 
E)  management policies

Question 16

Estimating productivity requires measurements of ________________________ and ________________________.

Accepted Answer

results an

Question 17

An airline has determined that its baggage handlers handle 12,000 bags when 3 baggage handlers are on shift. What is the baggage handler productivity?

Accepted Answer

A)  4,000 bags/shift 
B)  4,000 bags/handler 
C)  14,000 bags/shift 
D)  12,000 bags/shift 
E)  2,000 bags/handler 
A)  4,000 bags/shift 
B)  4,000 bags/handler 
C)  14,000 bags/shift 
D)  12,000 bags/shift 
E)  2,000 bags/handler

Question 18

If inputs increase by 30% and outputs decrease by 15%, what is the percentage change in productivity?

Accepted Answer

A)  100% decrease 
B)  11.54% increase 
C)  34.62% decrease 
D)  15% increase 
E)  15% decrease 
A)  100% decrease 
B)  11.54% increase 
C)  34.62% decrease 
D)  15% increase 
E)  15% decrease

Question 19

Describe the difference between operational effectiveness and strategy.

Accepted Answer

Operational effectiveness is t

Question 20

What term describes the process of obtaining goods or services from an outside provider?

Accepted Answer

A)  outproviding 
B)  transferization 
C)  outsourcing 
D)  subsourcing 
E)  supersourcing 
A)  outproviding 
B)  transferization 
C)  outsourcing 
D)  subsourcing 
E)  supersourcing

Which of the following is a valid type of "productivity measure"?

Which of the following is not considered one of the four broad categories of competitive priorities?

Companies that compete on cost generally also allow a lot of product customization.

Companies that compete based on flexibility often cannot compete on cost.

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

What outsourcing activities does Total Logistics Control perform for Meijer?

Order winners and qualifiers:

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

A bakery uses five ovens to bake muffins. Yesterday's data are provided below. Which oven was the most productive?

If inputs increase by 10% and outputs increase by 4%, what is the percentage productivity increase?

Suggest some core competencies that companies may have.

When does productivity increase?

Suppose that on Monday the cost of inputs sums to $1000, and the value of outputs sums to $4000. For which of the following values on Tuesday would productivity increase?

If inputs increase by 10% and outputs increase by 5%, what is the percentage change in productivity?

Decisions regarding which of the following are not part of the production process infrastructure?

Estimating productivity requires measurements of and .

An airline has determined that its baggage handlers handle 12,000 bags when 3 baggage handlers are on shift. What is the baggage handler productivity?

If inputs increase by 30% and outputs decrease by 15%, what is the percentage change in productivity?

Describe the difference between operational effectiveness and strategy.

What term describes the process of obtaining goods or services from an outside provider?

Introduction to Operations Management

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 2: Operations Strategy and Competitiveness

Which of the following is a valid type of "productivity measure"?

Which of the following is not considered one of the four broad categories of competitive priorities?

Companies that compete on cost generally also allow a lot of product customization.

Companies that compete based on flexibility often cannot compete on cost.

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

What outsourcing activities does Total Logistics Control perform for Meijer?

Order winners and qualifiers:

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

A bakery uses five ovens to bake muffins. Yesterday's data are provided below. Which oven was the most productive?

If inputs increase by 10% and outputs increase by 4%, what is the percentage productivity increase?

Suggest some core competencies that companies may have.

When does productivity increase?

Suppose that on Monday the cost of inputs sums to $1000, and the value of outputs sums to $4000. For which of the following values on Tuesday would productivity increase?

If inputs increase by 10% and outputs increase by 5%, what is the percentage change in productivity?

Decisions regarding which of the following are not part of the production process infrastructure?

Estimating productivity requires measurements of ________________________ and ________________________.

An airline has determined that its baggage handlers handle 12,000 bags when 3 baggage handlers are on shift. What is the baggage handler productivity?

If inputs increase by 30% and outputs decrease by 15%, what is the percentage change in productivity?

Describe the difference between operational effectiveness and strategy.

What term describes the process of obtaining goods or services from an outside provider?

Introduction to Operations Management

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Estimating productivity requires measurements of and .