Exam 2: Operations Strategy and Competitiveness
Exam 1: Introduction to Operations Management133 Questions
Exam 2: Operations Strategy and Competitiveness134 Questions
Exam 3: Product Design and Process Selection131 Questions
Exam 4: Supply Chain Management132 Questions
Exam 5: Total Quality Management141 Questions
Exam 6: Statistical Quality Control132 Questions
Exam 7: Just-In-Time and Lean Systems137 Questions
Exam 8: Forecasting136 Questions
Exam 9: Capacity Planning and Facility Location139 Questions
Exam 10: Facility Layout130 Questions
Exam 11: Work System Design133 Questions
Exam 12: Inventory Management135 Questions
Exam 13: Aggregate Planning103 Questions
Exam 14: Resource Planning137 Questions
Exam 15: Scheduling135 Questions
Exam 16: Project Management136 Questions
Exam 17: Spreadsheet Modeling: An Introduction136 Questions
Exam 18: Introduction to Optimization130 Questions
Exam 19: Waiting Line Models130 Questions
Exam 20: Master Scheduling and Rough-Cut Capacity Planning69 Questions
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Suppose that on Wednesday the cost of inputs summed to $4000, and the value of outputs summed to $10,000. For which of the following values on Thursday will productivity stay the same?
(Multiple Choice)
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As long as the firm always meets the order qualifier classification it will be always be competitive and win competitive bid opportunities
(True/False)
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If the telecommunication company sold $10,000,000 of internet service using $50,000 of labor, $25,000 of leased bandwidth, $45,000 service fees, and $80,000 or replacement parts, what is the telecommunication multifactor productivity?
(Multiple Choice)
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A firm produces 100 units using 800 labor hours. What is its labor productivity?
(Multiple Choice)
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Victoria's Secret has used the Internet to conduct a fashion show in order to boost sales.
(True/False)
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Studies have shown that companies that invest in new technologies tend to improve their financial position over those that do not.
(True/False)
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A bakery bakes bread in two different ovens. Oven 1 can bake a loaf every 30 minutes. Oven 2 can bake a loaf every 15 minutes. What is the average productivity per oven?
(Multiple Choice)
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A firm produces handbags using three workers. On Tuesday, Jane completed 60 bags in 6 hours, Ron completed 50 bags in 7 hours, and Mary completed 80 bags in 5 hours. What was the overall productivity of the firm?
(Multiple Choice)
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Johnny employs five painters. He collected the following data from last week.
Which painter was least productive last week?

(Multiple Choice)
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The school's cafeteria has three service lines (pizza, salads, and sandwiches). The pizza line has one server and serves 90 pizzas per hour. The salad line has two servers and they handle 140 customers in 70 minutes. The sandwich line has three servers and they supply 360 sandwiches in 90 minutes. Which service line has the highest hourly productivity?
(Short Answer)
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__________ ________ is used to improve the process of creating goods and services.
(Short Answer)
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A company used to produce 500 units every 2 days, but 10% of the units were defective. After installing a new process, defects have been eliminated while output has remained the same. What is the percent increase in productivity due to installing the new process?
(Multiple Choice)
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Suppose that weekly output is worth $1000, and labor and materials costs are $300 and $200, respectively. What is the multifactor productivity ratio?
(Multiple Choice)
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The state government utilizes five workers to stamp license plates. Last month's data are provided below.
Which worker was the least productive?

(Multiple Choice)
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During the 1970s and 1980s, firms from which country provided the most serious competitive threat to U.S. companies?
(Multiple Choice)
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Restaurants that offer pizza to go have different ________________________ than those that do not.
(Short Answer)
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Discuss how the operations strategy categories of structure and infrastructure determine the nature of the company's operations function.
(Essay)
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Yesterday, John produced 100 units in 8 hours. Today he produced the same amount in 6 hours. What is his percent productivity change?
(Multiple Choice)
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Last month a plant produced 1200 units using 150 labor hours. This month it produced 1500 units using 300 labor hours. What is the percent productivity decrease?
(Multiple Choice)
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