Question 1

Operations strategy is a long range plan for the design and use of resources in support of ________________________

Accepted Answer

the busine

Question 2

Consider a pizza parlor. Which of the following would not be a valid productivity measure?

Accepted Answer

A)  pizzas produced / number of workers used 
B)  pizzas produced / number of ovens 
C)  pizzas produced / cost of workers and ingredients 
D)  pizzas produced / cost of all inputs used 
E)  labor hours / pizzas produced 
A)  pizzas produced / number of workers used 
B)  pizzas produced / number of ovens 
C)  pizzas produced / cost of workers and ingredients 
D)  pizzas produced / cost of all inputs used 
E)  labor hours / pizzas produced

Question 3

Suppose that output is worth $400, and labor and materials costs are $200 and $100, respectively. What is the materials productivity?

Accepted Answer

A)  2.00 
B)  1.33 
C)  0.25 
D)  0.75 
E)  4.00 
A)  2.00 
B)  1.33 
C)  0.25 
D)  0.75 
E)  4.00

Question 4

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality, but not both.

Accepted Answer

A) True 
 B)False

Question 5

Worker pay decisions are part of the production process structure.

Accepted Answer

A) True 
 B)False

Question 6

Suppose that a plant has a daily productivity of 0.85 parts per employee? What can we conclude?

Accepted Answer

A)  the plant must be very labor-intensive 
B)  the plant is not earning profits 
C)  the plant must be highly automated 
D)  the plant should lay off workers 
E)  nothing 
A)  the plant must be very labor-intensive 
B)  the plant is not earning profits 
C)  the plant must be highly automated 
D)  the plant should lay off workers 
E)  nothing

Question 7

Productivity = input/output.

Accepted Answer

A) True 
 B)False

Question 8

What are some general technological trends in the marketplace?

Accepted Answer

point-of-sale scanners, automa

Question 9

When making competitive priority decisions the firm:

Accepted Answer

A)  must select the correct supply chain 
B)  must ensure the PWP is correctly established 
C)  must focus on the one competitive priority at the exclusion of all others 
D)  must make trade-off decisions 
E)  must isolate the competing internal departments 
A)  must select the correct supply chain 
B)  must ensure the PWP is correctly established 
C)  must focus on the one competitive priority at the exclusion of all others 
D)  must make trade-off decisions 
E)  must isolate the competing internal departments

Question 10

Last month Stacy sold 10 houses while working 20 days. This month she sold the same number of houses in 22 days. What is her percent productivity change?

Accepted Answer

A)  10.00% 
B)  F1F1F1S1?F1F1F10 9.09% 
C)  9.09% 
D)  F1F1F1S1?F1F1F1010.00% 
E)  F1F1F1S1?F1F1F10 4.55% 
A)  10.00% 
B)  F1F1F1S1?F1F1F10 9.09% 
C)  9.09% 
D)  F1F1F1S1?F1F1F1010.00% 
E)  F1F1F1S1?F1F1F10 4.55%

Question 11

Operational efficiency is:

Accepted Answer

A)  driving the business strategy 
B)  ensuring the right tasks are performed 
C)  decreasing the firm's input requirements 
D)  increasing the firm's output 
E)  performing operations tasks well 
A)  driving the business strategy 
B)  ensuring the right tasks are performed 
C)  decreasing the firm's input requirements 
D)  increasing the firm's output 
E)  performing operations tasks well

Question 12

The operations function must place emphasis on those priorities that directly support the __________ ________. Therefore, it needs to make _________ between different priorities.

Accepted Answer

Business s

Question 13

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Accepted Answer

A)  technology 
B)  cost 
C)  quality 
D)  flexibility 
E)  time 
A)  technology 
B)  cost 
C)  quality 
D)  flexibility 
E)  time

Question 14

Productivity is essentially:

Accepted Answer

A)  something to fill out managers' reports 
B)  measure of resource effectiveness 
C)  a scorecard of how efficiently resources are used 
D)  a balance scorecard metric 
E)  the current business fad 
A)  something to fill out managers' reports 
B)  measure of resource effectiveness 
C)  a scorecard of how efficiently resources are used 
D)  a balance scorecard metric 
E)  the current business fad

Question 15

A firm produces 6000 products using 12 workers on a nine-hour shift. What is the labor productivity per worker?

Accepted Answer

The answer of A firm produces 6000 products using 12...

Question 16

How does Federal Express maintain its ability to compete on time during peak demand periods?

Accepted Answer

A)  it subcontracts overload to other firms 
B)  it purchases more planes 
C)  overtime 
D)  it uses a very flexible part-time workforce 
E)  it purchases more vans 
A)  it subcontracts overload to other firms 
B)  it purchases more planes 
C)  overtime 
D)  it uses a very flexible part-time workforce 
E)  it purchases more vans

Question 17

A business strategy is like an explorer's ________________________.

Accepted Answer

The answer of A business strategy is like an explorer's...

Question 18

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers. Output is expected to remain the same. Which of the following is true?

Accepted Answer

A)  labor productivity will decrease 
B)  machine productivity will increase 
C)  multifactor productivity will decrease 
D)  multifactor productivity will increase 
E)  the value of output will decrease 
A)  labor productivity will decrease 
B)  machine productivity will increase 
C)  multifactor productivity will decrease 
D)  multifactor productivity will increase 
E)  the value of output will decrease

Question 19

At the national level why is it important to measure productivity?

Accepted Answer

The economic success of a nation and the

Question 20

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Accepted Answer

A) True 
 B)False

Operations strategy is a long range plan for the design and use of resources in support of ________________________

Consider a pizza parlor. Which of the following would not be a valid productivity measure?

Suppose that output is worth $400, and labor and materials costs are $200 and $100, respectively. What is the materials productivity?

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality, but not both.

Worker pay decisions are part of the production process structure.

Suppose that a plant has a daily productivity of 0.85 parts per employee? What can we conclude?

Productivity = input/output.

What are some general technological trends in the marketplace?

When making competitive priority decisions the firm:

Last month Stacy sold 10 houses while working 20 days. This month she sold the same number of houses in 22 days. What is her percent productivity change?

Operational efficiency is:

The operations function must place emphasis on those priorities that directly support the __ . Therefore, it needs to make _ between different priorities.

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Productivity is essentially:

A firm produces 6000 products using 12 workers on a nine-hour shift. What is the labor productivity per worker?

How does Federal Express maintain its ability to compete on time during peak demand periods?

A business strategy is like an explorer's ________________________.

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers. Output is expected to remain the same. Which of the following is true?

At the national level why is it important to measure productivity?

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Introduction to Operations Management

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 2: Operations Strategy and Competitiveness

Operations strategy is a long range plan for the design and use of resources in support of ________________________

Consider a pizza parlor. Which of the following would not be a valid productivity measure?

Suppose that output is worth $400, and labor and materials costs are $200 and $100, respectively. What is the materials productivity?

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality, but not both.

Worker pay decisions are part of the production process structure.

Suppose that a plant has a daily productivity of 0.85 parts per employee? What can we conclude?

Productivity = input/output.

What are some general technological trends in the marketplace?

When making competitive priority decisions the firm:

Last month Stacy sold 10 houses while working 20 days. This month she sold the same number of houses in 22 days. What is her percent productivity change?

Operational efficiency is:

The operations function must place emphasis on those priorities that directly support the __________ ________. Therefore, it needs to make _________ between different priorities.

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Productivity is essentially:

A firm produces 6000 products using 12 workers on a nine-hour shift. What is the labor productivity per worker?

How does Federal Express maintain its ability to compete on time during peak demand periods?

A business strategy is like an explorer's ________________________.

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers. Output is expected to remain the same. Which of the following is true?

At the national level why is it important to measure productivity?

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Introduction to Operations Management

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

The operations function must place emphasis on those priorities that directly support the __ . Therefore, it needs to make _ between different priorities.