Exam 3: Organisational Strategy, Information Systems and Competitive Advantage

Which of the following primary activities describes collecting,storing,and physically distributing products to buyers?

Firm infrastructure excludes general management,finance,accounting,legal,and government affairs.

Describe some competitive advantage strategies that are based on business processes.

A business that selects a differentiation strategy would ________.

According to Porter,to be effective,the organisation's goals and activities must be consistent with the organisation's ________.

The two strength factors that relate to all three competitive forces are ________ and customer loyalty.

The strength of bargaining power depends on the availability of substitutes and ________ compared to the size of suppliers or customers.

In Porter's five factor model,each of the three competitive forces concerns the danger of ________.

Describe the primary activities in a value chain using an example.

Jupiter Shop is an online store.Customers have to create an online account to purchase products.The purchased products are delivered free of cost.The address of delivery is stored,so that customers can choose the same address for future purchases.Jupiter Shop features seasonal discounts and exchange offers.It also accumulates redeemable points for regular shoppers.Which of the following statements describes the use of IS by Jupiter Shop to lock-in customers?

The strength of bargaining power forces does not depend on the availability of substitutes.

Value chain analysis has a direct application to manufacturing businesses.

If a value chain's margin is negative,the company must make some changes.

Differentiate between value and margin.

Raising barriers to market entry is a product implementation principle.

The difference between the value that an activity generates and the cost of the activity is called the ________.