Question 1

A __________ schema is used when an experienced manager thinks about the appropriate steps involved in facilitating a meeting.

Accepted Answer

A) person-in-situation 
B) script 
C) person 
D) self 
E) prototype 
A) person-in-situation 
B) script 
C) person 
D) self 
E) prototype

Question 2

The perceptual distortion of projection can be controlled through a high degree of __________.

Accepted Answer

A) emotional discernment 
B) self-awareness and empathy 
C) ethical behavior 
D) cognitive consistency 
E) communication 
A) emotional discernment 
B) self-awareness and empathy 
C) ethical behavior 
D) cognitive consistency 
E) communication

Question 3

Avoidance is another name for __________.

Accepted Answer

negative r

Question 4

Projection is the tendency to single out those aspects of a situation,person,or object that are consistent with one's own needs,values,or attitudes.

Accepted Answer

A) True 
 B)False

Question 5

A person's past experiences,needs or motives,personality,values,and attitudes may all influence the perceptual process.

Accepted Answer

A) True 
 B)False

Question 6

If a manager docks an employee's pay every time he or she is late,the OB Mod reinforcement strategy of __________ is being used.

Accepted Answer

A) extinction 
B) statutory reinforcement 
C) positive reinforcement 
D) punishment 
E) negative reinforcement 
A) extinction 
B) statutory reinforcement 
C) positive reinforcement 
D) punishment 
E) negative reinforcement

Question 7

__________ conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

Accepted Answer

A) Extrinsic 
B) Operant 
C) Cognitive 
D) Intrinsic 
E) Classical 
A) Extrinsic 
B) Operant 
C) Cognitive 
D) Intrinsic 
E) Classical

Question 8

If a person performs poorly in many different situations,the tendency is to attribute the person's poor performance to __________ causes; but if the person performs poorly only occasionally,the tendency is to attribute the person's poor performance to __________ causes.

Accepted Answer

A) external; internal 
B) internal; external 
C) external; external 
D) outside; inside 
E) inside; outside 
A) external; internal 
B) internal; external 
C) external; external 
D) outside; inside 
E) inside; outside

Question 9

The right social networks can create the right impression.

Accepted Answer

A) True 
 B)False

Question 10

Halo effects are particularly important in the performance appraisal process because they can influence a manger's evaluations of subordinates' work performance.

Accepted Answer

A) True 
 B)False

Question 11

In assessing the causes of other people's behavior,we tend to __________ their internal personal factors and to __________ the external factors.However,in assessing the causes of our own behavior,we tend to attribute our own success to __________ and our failure to __________.

Accepted Answer

A) overemphasize; underemphasize; external factors; our own internal factors 
B) underemphasize; overemphasize; external factors; our own internal factors 
C) overemphasize; overemphasize; external factors; our own internal factors 
D) underemphasize; overemphasize; our own internal factors; external factors 
E) overemphasize; underemphasize; our own internal factors; external factors 
A) overemphasize; underemphasize; external factors; our own internal factors 
B) underemphasize; overemphasize; external factors; our own internal factors 
C) overemphasize; overemphasize; external factors; our own internal factors 
D) underemphasize; overemphasize; our own internal factors; external factors 
E) overemphasize; underemphasize; our own internal factors; external factors

Question 12

The application of attribution theory is particularly concerned with whether one's behavior has been __________.

Accepted Answer

A) voluntary or coerced 
B) internally or externally caused 
C) proactive or reactive in nature 
D) positive or negative 
E) restrained or forward 
A) voluntary or coerced 
B) internally or externally caused 
C) proactive or reactive in nature 
D) positive or negative 
E) restrained or forward

Question 13

If a person's performance is poor regardless of the equipment he/she is using,the tendency is to attribute the person's poor performance to __________ causes; but if the person performs poorly only when using a specific piece of equipment,the tendency is to attribute the person's poor performance to__________ causes.

Accepted Answer

The answer of If a person's performance is poor regardless...

Question 14

__________ is the process of creating explanations for events.

Accepted Answer

The answer of __________ is the process of creating explanations...

Question 15

__________ schemas refer to the way individuals sort others into categories (or stereotypes)in terms of similar perceived features.

Accepted Answer

A) Ordered 
B) Person 
C) Self 
D) Person-in situation 
E) Indigenous 
A) Ordered 
B) Person 
C) Self 
D) Person-in situation 
E) Indigenous

Question 16

According to attribution theory,three factors influence whether internal or external attributions are made.These three factors are __________.

Accepted Answer

A) distinctiveness,consensus,and consistency 
B) individuality,consent,and harmony 
C) disposition,concurrence,and cohesion 
D) distinctiveness,accord,and congruity 
E) individuality,accord,and cohesion 
A) distinctiveness,consensus,and consistency 
B) individuality,consent,and harmony 
C) disposition,concurrence,and cohesion 
D) distinctiveness,accord,and congruity 
E) individuality,accord,and cohesion

Question 17

Which of the following statements best defines selective perception?

Accepted Answer

A) Selective perception is the assignment of personal attributes to other individuals. 
B) Selective perception occurs when an individual's characteristics are contrasted with those of others who have been recently encountered and who rank higher or lower on the same characteristics. 
C) Selective perception is the tendency to create or find in another situation or individual that which one expects to find. 
D) Selective perception occurs when one attribute of a person or situation is used to develop an overall impression of the person or situation. 
E) Selective perception is the tendency to single out those aspects of a situation,person,or object that are consistent with one's own needs,values,or attitudes. 
A) Selective perception is the assignment of personal attributes to other individuals. 
B) Selective perception occurs when an individual's characteristics are contrasted with those of others who have been recently encountered and who rank higher or lower on the same characteristics. 
C) Selective perception is the tendency to create or find in another situation or individual that which one expects to find. 
D) Selective perception occurs when one attribute of a person or situation is used to develop an overall impression of the person or situation. 
E) Selective perception is the tendency to single out those aspects of a situation,person,or object that are consistent with one's own needs,values,or attitudes.

Question 18

The physical,social,and organizational context of the perceptual setting can influence the perceptual process.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements does NOT accurately describe the self-fulfilling prophecy?

Accepted Answer

A) The self-fulfilling prophecy can cause a person to perceive what he/she expected to find in the first place. 
B) The self-fulfilling prophecy can have negative results. 
C) The self-fulfilling prophecy can have positive results. 
D) The effects of the self-fulfilling prophecy argue strongly for managers to adopt positive and optimistic approaches to people at work. 
E) The effects of the self-fulfilling prophecy argue strongly for managers to adopt negative and pessimistic approaches to people at work. 
A) The self-fulfilling prophecy can cause a person to perceive what he/she expected to find in the first place. 
B) The self-fulfilling prophecy can have negative results. 
C) The self-fulfilling prophecy can have positive results. 
D) The effects of the self-fulfilling prophecy argue strongly for managers to adopt positive and optimistic approaches to people at work. 
E) The effects of the self-fulfilling prophecy argue strongly for managers to adopt negative and pessimistic approaches to people at work.

Question 20

__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.

Accepted Answer

The answer of __________ are cognitive frameworks that represent organized...

A __________ schema is used when an experienced manager thinks about the appropriate steps involved in facilitating a meeting.

The perceptual distortion of projection can be controlled through a high degree of __________.

Avoidance is another name for __________.

Projection is the tendency to single out those aspects of a situation,person,or object that are consistent with one's own needs,values,or attitudes.

A person's past experiences,needs or motives,personality,values,and attitudes may all influence the perceptual process.

If a manager docks an employee's pay every time he or she is late,the OB Mod reinforcement strategy of __________ is being used.

__________ conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

If a person performs poorly in many different situations,the tendency is to attribute the person's poor performance to causes; but if the person performs poorly only occasionally,the tendency is to attribute the person's poor performance to causes.

The right social networks can create the right impression.

Halo effects are particularly important in the performance appraisal process because they can influence a manger's evaluations of subordinates' work performance.

In assessing the causes of other people's behavior,we tend to their internal personal factors and to the external factors.However,in assessing the causes of our own behavior,we tend to attribute our own success to and our failure to .

The application of attribution theory is particularly concerned with whether one's behavior has been __________.

If a person's performance is poor regardless of the equipment he/she is using,the tendency is to attribute the person's poor performance to causes; but if the person performs poorly only when using a specific piece of equipment,the tendency is to attribute the person's poor performance to causes.

__________ is the process of creating explanations for events.

__________ schemas refer to the way individuals sort others into categories (or stereotypes)in terms of similar perceived features.

According to attribution theory,three factors influence whether internal or external attributions are made.These three factors are __________.

Which of the following statements best defines selective perception?

The physical,social,and organizational context of the perceptual setting can influence the perceptual process.

Which of the following statements does NOT accurately describe the self-fulfilling prophecy?

__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 4: Perception,Attribution,and Learning

A __________ schema is used when an experienced manager thinks about the appropriate steps involved in facilitating a meeting.

The perceptual distortion of projection can be controlled through a high degree of __________.

Avoidance is another name for __________.

Projection is the tendency to single out those aspects of a situation,person,or object that are consistent with one's own needs,values,or attitudes.

A person's past experiences,needs or motives,personality,values,and attitudes may all influence the perceptual process.

If a manager docks an employee's pay every time he or she is late,the OB Mod reinforcement strategy of __________ is being used.

__________ conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

If a person performs poorly in many different situations,the tendency is to attribute the person's poor performance to __________ causes; but if the person performs poorly only occasionally,the tendency is to attribute the person's poor performance to __________ causes.

The right social networks can create the right impression.

Halo effects are particularly important in the performance appraisal process because they can influence a manger's evaluations of subordinates' work performance.

In assessing the causes of other people's behavior,we tend to __________ their internal personal factors and to __________ the external factors.However,in assessing the causes of our own behavior,we tend to attribute our own success to __________ and our failure to __________.

The application of attribution theory is particularly concerned with whether one's behavior has been __________.

__________ is the process of creating explanations for events.

__________ schemas refer to the way individuals sort others into categories (or stereotypes)in terms of similar perceived features.

According to attribution theory,three factors influence whether internal or external attributions are made.These three factors are __________.

Which of the following statements best defines selective perception?

The physical,social,and organizational context of the perceptual setting can influence the perceptual process.

Which of the following statements does NOT accurately describe the self-fulfilling prophecy?

__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

If a person performs poorly in many different situations,the tendency is to attribute the person's poor performance to causes; but if the person performs poorly only occasionally,the tendency is to attribute the person's poor performance to causes.

In assessing the causes of other people's behavior,we tend to their internal personal factors and to the external factors.However,in assessing the causes of our own behavior,we tend to attribute our own success to and our failure to .