Exam 6: Motivation and Performance

The evaluations of bosses,peers,subordinates,customers,and employees themselves are included in the __________ evaluation.

A graphic rating scale lists a variety of dimensions thought to be related to high performance outcomes in a given job and that the individual is expected to exhibit.

The history of scholarly interest in job design can be traced in part to the work of __________ with scientific management in the early 20?? century.

From a __________ perspective,performance measure facilitates decisions relating to planning for and gaining commitment to the continued training and personal development of workers.

Intrinsic rewards __________.

Potential advantages of skill-based pay include flexibility and employee cross-training while a potential disadvantage is higher training costs.

All companies consistently use one type of performance appraisal system.

All of the following statements about gain sharing are true EXCEPT:

__________ might include things like sincere praise for a job well done or symbolic tokens of accomplishment such as "employee-of-the-month" awards.

The classic automobile assembly line is an example of the job design strategy of __________.

Job enlargement is designed to increase job breadth by having the worker perform more and different tasks,but all at the same level of responsibility and challenge.

Job enlargement occurs when task variety is increased by combining into one job,two or more tasks that were previously assigned to separate workers.

Which of the following statements is NOT correct with regard to skill-based pay?

__________ are positively valued work outcomes that are given to an individual or group by some other person or source in the work setting.

A __________ results when one person rates another person on several different dimensions and gives a similar rating for each dimension.

The __________,__________,__________ relationship underlies the logic of any performance-based pay system.

In a study conducted by Stauffer and Buckley,white supervisors gave significantly higher ratings to white workers than they did to black workers,while black supervisors also tended to favor white workers in their ratings.

The typical reward systems of organizations emphasize __________.

Frederick Herzberg is a proponent of job enrichment,which is the practice of enhancing job content by building into the job more motivating factors such as responsibility,achievement,recognition,and personal growth.

The incentive value of ESOP stock awards or purchases is based on the idea that the "employee owners" will be motivated to work hard so that the organization will perform well and its stock price will rise.