Question 1

According to Robert Katz,the essential skills of management can be grouped into which of the following three categories?

Accepted Answer

A) Technical,interpersonal,and informational 
B) Technical,human,and conceptual 
C) Interpersonal,decisional,and informational 
D) Organizing,planning,and leading 
E) Leading,decisional,and human 
A) Technical,interpersonal,and informational 
B) Technical,human,and conceptual 
C) Interpersonal,decisional,and informational 
D) Organizing,planning,and leading 
E) Leading,decisional,and human B

Question 2

Organizational behavior scholars believe that there is one "best" or universal way to manage people and organizations.

Accepted Answer

A) True 
 B)False  False

Question 3

Henry Mintzberg identified a set of roles that managers perform.These roles are: interpersonal,informational,and decisional.

Accepted Answer

A) True 
 B)False  True

Question 4

The word "manager" is increasingly being replaced in conversations by such terms as "coordinator," "coach," or "team leader."

Accepted Answer

A) True 
 B)False

Question 5

According to Archie Carroll,the manager who unintentionally acts unethically is considered amoral.

Accepted Answer

A) True 
 B)False

Question 6

Organizational behavior seldom uses scientific methods to develop generalizations about behavior in organizations.

Accepted Answer

A) True 
 B)False

Question 7

The value chain begins when customers and clients are well served.

Accepted Answer

A) True 
 B)False

Question 8

Task performance is defined as the quality and quantity of the work produced or the services provided by a work unit as a whole.

Accepted Answer

A) True 
 B)False

Question 9

According to Daniel Goleman,what is the ability to understand and deal with emotions?

Accepted Answer

Emotional

Question 10

What is evidence-based management?

Accepted Answer

Evidence-based manag

Question 11

When organizational behavior researchers collect data by using questionnaires and interviews in sample populations,the research method of meta analysis is being used.

Accepted Answer

A) True 
 B)False

Question 12

As job satisfaction increases,absenteeism tends to go down; as job satisfaction decreases,absenteeism often goes up.

Accepted Answer

A) True 
 B)False

Question 13

A collection of people working together in a division of labor to achieve a common purpose refers to a(n):

Accepted Answer

A) club. 
B) labor union. 
C) organization. 
D) mission. 
E) team. 
A) club. 
B) labor union. 
C) organization. 
D) mission. 
E) team.

Question 14

Emotional intelligence includes the human skills of self-awareness,self-regulation,motivation,empathy,and social skill.

Accepted Answer

A) True 
 B)False

Question 15

The increase in teamwork today is a function of all of the following EXCEPT:

Accepted Answer

A) management's dislike for individual contributors. 
B) organizations can no longer rely on just managers for leadership. 
C) leadership is valued by all members. 
D) people are valuable human assets. 
E) work is increasingly focused on peer contributions. 
A) management's dislike for individual contributors. 
B) organizations can no longer rely on just managers for leadership. 
C) leadership is valued by all members. 
D) people are valuable human assets. 
E) work is increasingly focused on peer contributions.

Question 16

Emotional intelligence,the ability to understand and deal with emotions,falls into the category of conceptual skills according to Robert Katz.

Accepted Answer

A) True 
 B)False

Question 17

__________ is a multidisciplinary field devoted to understanding individual and group behavior,interpersonal processes,and organizational dynamics.

Accepted Answer

A) Organizational behavior 
B) Motivation 
C) Performance management 
D) Workgroup analysis 
E) Accounting 
A) Organizational behavior 
B) Motivation 
C) Performance management 
D) Workgroup analysis 
E) Accounting

Question 18

As job satisfaction increases,absenteeism tends to do what?

Accepted Answer

The answer of As job satisfaction increases,absenteeism tends to do...

Question 19

The learning sequence begins with initial experience and subsequent reflection.

Accepted Answer

A) True 
 B)False

Question 20

What is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives?

Accepted Answer

The answer of What is the process of creating work...

According to Robert Katz,the essential skills of management can be grouped into which of the following three categories?

Organizational behavior scholars believe that there is one "best" or universal way to manage people and organizations.

Henry Mintzberg identified a set of roles that managers perform.These roles are: interpersonal,informational,and decisional.

The word "manager" is increasingly being replaced in conversations by such terms as "coordinator," "coach," or "team leader."

According to Archie Carroll,the manager who unintentionally acts unethically is considered amoral.

Organizational behavior seldom uses scientific methods to develop generalizations about behavior in organizations.

The value chain begins when customers and clients are well served.

Task performance is defined as the quality and quantity of the work produced or the services provided by a work unit as a whole.

According to Daniel Goleman,what is the ability to understand and deal with emotions?

What is evidence-based management?

When organizational behavior researchers collect data by using questionnaires and interviews in sample populations,the research method of meta analysis is being used.

As job satisfaction increases,absenteeism tends to go down; as job satisfaction decreases,absenteeism often goes up.

A collection of people working together in a division of labor to achieve a common purpose refers to a(n):

Emotional intelligence includes the human skills of self-awareness,self-regulation,motivation,empathy,and social skill.

The increase in teamwork today is a function of all of the following EXCEPT:

Emotional intelligence,the ability to understand and deal with emotions,falls into the category of conceptual skills according to Robert Katz.

__________ is a multidisciplinary field devoted to understanding individual and group behavior,interpersonal processes,and organizational dynamics.

As job satisfaction increases,absenteeism tends to do what?

The learning sequence begins with initial experience and subsequent reflection.

What is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives?

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 1: Introducing Organizational Behavior

According to Robert Katz,the essential skills of management can be grouped into which of the following three categories?

Organizational behavior scholars believe that there is one "best" or universal way to manage people and organizations.

Henry Mintzberg identified a set of roles that managers perform.These roles are: interpersonal,informational,and decisional.

The word "manager" is increasingly being replaced in conversations by such terms as "coordinator," "coach," or "team leader."

According to Archie Carroll,the manager who unintentionally acts unethically is considered amoral.

Organizational behavior seldom uses scientific methods to develop generalizations about behavior in organizations.

The value chain begins when customers and clients are well served.

Task performance is defined as the quality and quantity of the work produced or the services provided by a work unit as a whole.

According to Daniel Goleman,what is the ability to understand and deal with emotions?

What is evidence-based management?

When organizational behavior researchers collect data by using questionnaires and interviews in sample populations,the research method of meta analysis is being used.

As job satisfaction increases,absenteeism tends to go down; as job satisfaction decreases,absenteeism often goes up.

A collection of people working together in a division of labor to achieve a common purpose refers to a(n):

Emotional intelligence includes the human skills of self-awareness,self-regulation,motivation,empathy,and social skill.

The increase in teamwork today is a function of all of the following EXCEPT:

Emotional intelligence,the ability to understand and deal with emotions,falls into the category of conceptual skills according to Robert Katz.

__________ is a multidisciplinary field devoted to understanding individual and group behavior,interpersonal processes,and organizational dynamics.

As job satisfaction increases,absenteeism tends to do what?

The learning sequence begins with initial experience and subsequent reflection.

What is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives?

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters