Exam 6: Motivation and Performance

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A __________ occurs when managers lump everyone together around the average,or middle,category; this gives the impression that there are no very good or very poor performers on the dimensions being rates.

(Multiple Choice)
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The incentive value of __________ is based on the notion that "employee owners" will be motivated to work hard so that the organization will perform well and its stock price will rise.

(Short Answer)
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Rankings,paired comparisons,and forced distributions are types of __________ performance appraisal methods.

(Multiple Choice)
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Ranking is the most complex of all the comparative methods of performance appraisal.

(True/False)
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__________ increases task variety by adding new tasks of similar difficulty to a job.

(Short Answer)
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Which of the following are considered advantages of skill-based pay?

(Multiple Choice)
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Activity measures of performance assess actual work results.

(True/False)
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Although research supports the logic and theoretical benefits of merit pay,it also indicates that __________.

(Multiple Choice)
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According to the integrated model of individual work motivation,a person's job performance is influenced most directly by all of the following EXCEPT:

(Multiple Choice)
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Procter & Gamble uses the effort ? performance ? reward relationship in their management approach.

(True/False)
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Changes in a job that are designed to increase job breadth are sometimes called __________.

(Short Answer)
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All of the following are steps in a typical sequence of performance management EXCEPT:

(Multiple Choice)
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To be meaningful,a performance appraisal system must be reliable and valid.

(True/False)
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A(n)__________ lists a variety of dimensions thought to be related to high-performance outcomes in a given job and that the individual is accordingly expected to exhibit.

(Short Answer)
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Describe each of the major alternative work arrangements.What are the advantages to the individual and/or organization in using these options? Suggested

(Essay)
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Frederick Taylor and his contemporaries were primarily interested in job enlargement and job enrichment.

(True/False)
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With __________,workers are paid for the breadth of capability and their willingness to use any skills needed by the company.

(Short Answer)
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Frederick Taylor's principles of scientific management include all of the following EXCEPT:

(Multiple Choice)
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A forced distribution method of performance appraisal can be problematic if most of the employees are truly superior performers or if most of them perform at about the same level.

(True/False)
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When an employee is rated low on punctuality because the one incident of tardiness the day before the evaluation overshadows his usual promptness,the evaluator is experiencing the __________ in performance appraisal measurement.

(Short Answer)
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