Exam 7: Implementing a Performance Management System

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_______________ is the strategy used to gain support for a performance management system that recommends creating a positive attitude toward the new performance management system before any negative attitudes and rumors are created.

(Multiple Choice)
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What is the overall goal of frame of reference (FOR)training?

(Short Answer)
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Having better knowledge of the performance management system leads to greater acceptance and satisfaction with the system.

(True/False)
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During the monitoring and evaluation stage,which of the following evaluation data should be collected?

(Multiple Choice)
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Judgmental issues involve whether performance management policies were followed.

(True/False)
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The following are advantages of the online implementation of performance management systems EXCEPT:

(Multiple Choice)
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Discuss the advantages of implementing a performance management system online.

(Essay)
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To control biases and increase acceptance of the performance management system,increase ______________ involvement.

(Multiple Choice)
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One goal of rater error training is to:

(Multiple Choice)
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List the errors likely to be made in rating performance,and identify whether each error is intentional or unintentional.

(Essay)
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By and large,what is the cause of unintentional rating errors?

(Multiple Choice)
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Selective _________________ is a tendency to expose our minds only to ideas with which we already agree.

(Multiple Choice)
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A pilot test should be conducted after all potential problems have been fixed and the performance management system is fully operational throughout the organization.

(True/False)
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When selecting a group to pilot test the performance management system,choose a group which is:

(Multiple Choice)
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By and large,what is the cause of intentional rating errors?

(Multiple Choice)
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Selective _____________ is a tendency to perceive a piece of information as meaning what we would like it to mean.

(Multiple Choice)
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When an employee questions a judgmental issue,he/she is questioning what?

(Short Answer)
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Behavioral Observation training focuses on how raters _____________,__________,__________,and use information about performance.

(Multiple Choice)
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In general,having more and better knowledge about the performance management system leads to ________________________________.

(Multiple Choice)
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What is the goal of self-leadership training?

(Multiple Choice)
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