Question 1

The behavior approach is a process-oriented approach that emphasizes how an employee does the job.

Accepted Answer

A) True 
 B)False

Question 2

In addition to procedural knowledge,declarative knowledge,and motivation,________________ also affect performance.

Accepted Answer

A) HR practices 
B) work environments 
C) A and B 
D) None of the above 
A) HR practices 
B) work environments 
C) A and B 
D) None of the above

Question 3

Activities that help with the transformation process by replenishing the supply of raw materials,distributing its finished products,or providing important planning,coordination,or supervision are called …

Accepted Answer

Task performance includes activities tha

Question 4

Behaviors that we label as performance can be judged as negative,neutral,or positive for individual and organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 5

When the behaviors that contribute to success in a particular job are not observable,one can include measures of results that we infer to be the direct result of an employee's behavior.

Accepted Answer

A) True 
 B)False

Question 6

Task performance varies across jobs and is likely to be role prescribed.

Accepted Answer

A) True 
 B)False

Question 7

Procedural knowledge is:

Accepted Answer

A) Information about facts and things 
B) Knowing what to do and how to do it 
C) Choosing to expend effort 
D) None of the above 
A) Information about facts and things 
B) Knowing what to do and how to do it 
C) Choosing to expend effort 
D) None of the above

Question 8

The technical definition of performance includes:

Accepted Answer

A) The employee's behaviors and the results of the employee's behaviors 
B) Only the results of the employee's behaviors 
C) Only the employee's behaviors 
D) None of the above 
A) The employee's behaviors and the results of the employee's behaviors 
B) Only the results of the employee's behaviors 
C) Only the employee's behaviors 
D) None of the above

Question 9

The __________ approach to measuring performance emphasizes cognitive abilities and personality.

Accepted Answer

A) trait 
B) results 
C) behavior 
D) objective 
A) trait 
B) results 
C) behavior 
D) objective

Question 10

Typically,there is only one type of behavior that has the capacity to advance organizational goals.

Accepted Answer

A) True 
 B)False

Question 11

Performance consists of both task and contextual dimensions.Please define each type of performance,and explain whether companies should focus on task performance,contextual performance,or a combination of both.

Accepted Answer

Task performance is defined as activitie

Question 12

Declarative knowledge is:

Accepted Answer

A) Information that an employee can be tested on 
B) Information about facts and things 
C) Information that is included in the employee handbook 
D) All of the above 
A) Information that an employee can be tested on 
B) Information about facts and things 
C) Information that is included in the employee handbook 
D) All of the above

Question 13

Contextual performance should be carefully defined because …

Accepted Answer

Contextual performance should

Question 14

What is the expected outcome if any of the determinants of performance are lacking?

Accepted Answer

If any of the determ

Question 15

Motivation involves which of the following behaviors?

Accepted Answer

A) Choice to expend effort 
B) Choice of level of effort 
C) Choice to persist in the expenditure of that level of effort 
D) All of the above 
A) Choice to expend effort 
B) Choice of level of effort 
C) Choice to persist in the expenditure of that level of effort 
D) All of the above

Question 16

Under which of the following conditions would a behavior approach be most appropriate?

Accepted Answer

A) Behaviors and results are obviously related. 
B) There are many ways to do the job correctly. 
C) Results show consistent improvement over time. 
D) Outcomes are distant in the future. 
A) Behaviors and results are obviously related. 
B) There are many ways to do the job correctly. 
C) Results show consistent improvement over time. 
D) Outcomes are distant in the future.

Question 17

The three determinants of performance have an additive relationship.

Accepted Answer

A) True 
 B)False

Question 18

The combination of each of the following factors allows some individuals to perform at higher levels than others EXCEPT:

Accepted Answer

A) Declarative knowledge 
B) Procedural knowledge 
C) Biases 
D) Motivation 
A) Declarative knowledge 
B) Procedural knowledge 
C) Biases 
D) Motivation

Question 19

Declarative knowledge is information about facts and things,including an understanding of a given task's requirements,information on labels,facts,principles,and goals.

Accepted Answer

A) True 
 B)False

Question 20

The behavior approach to measuring performance emphasizes the use of tools to assess relatively stable individual attributes such as cognitive abilities and personality.

Accepted Answer

A) True 
 B)False

The behavior approach is a process-oriented approach that emphasizes how an employee does the job.

In addition to procedural knowledge,declarative knowledge,and motivation,________________ also affect performance.

Activities that help with the transformation process by replenishing the supply of raw materials,distributing its finished products,or providing important planning,coordination,or supervision are called …

Behaviors that we label as performance can be judged as negative,neutral,or positive for individual and organizational effectiveness.

When the behaviors that contribute to success in a particular job are not observable,one can include measures of results that we infer to be the direct result of an employee's behavior.

Task performance varies across jobs and is likely to be role prescribed.

Procedural knowledge is:

The technical definition of performance includes:

The __________ approach to measuring performance emphasizes cognitive abilities and personality.

Typically,there is only one type of behavior that has the capacity to advance organizational goals.

Performance consists of both task and contextual dimensions.Please define each type of performance,and explain whether companies should focus on task performance,contextual performance,or a combination of both.

Declarative knowledge is:

Contextual performance should be carefully defined because …

What is the expected outcome if any of the determinants of performance are lacking?

Motivation involves which of the following behaviors?

Under which of the following conditions would a behavior approach be most appropriate?

The three determinants of performance have an additive relationship.

The combination of each of the following factors allows some individuals to perform at higher levels than others EXCEPT:

Declarative knowledge is information about facts and things,including an understanding of a given task's requirements,information on labels,facts,principles,and goals.

The behavior approach to measuring performance emphasizes the use of tools to assess relatively stable individual attributes such as cognitive abilities and personality.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Exam 4: Defining Performance and Choosing a Measurement Approach

The behavior approach is a process-oriented approach that emphasizes how an employee does the job.

In addition to procedural knowledge,declarative knowledge,and motivation,________________ also affect performance.

Activities that help with the transformation process by replenishing the supply of raw materials,distributing its finished products,or providing important planning,coordination,or supervision are called …

Behaviors that we label as performance can be judged as negative,neutral,or positive for individual and organizational effectiveness.

When the behaviors that contribute to success in a particular job are not observable,one can include measures of results that we infer to be the direct result of an employee's behavior.

Task performance varies across jobs and is likely to be role prescribed.

Procedural knowledge is:

The technical definition of performance includes:

The __________ approach to measuring performance emphasizes cognitive abilities and personality.

Typically,there is only one type of behavior that has the capacity to advance organizational goals.

Performance consists of both task and contextual dimensions.Please define each type of performance,and explain whether companies should focus on task performance,contextual performance,or a combination of both.

Declarative knowledge is:

Contextual performance should be carefully defined because …

What is the expected outcome if any of the determinants of performance are lacking?

Motivation involves which of the following behaviors?

Under which of the following conditions would a behavior approach be most appropriate?

The three determinants of performance have an additive relationship.

The combination of each of the following factors allows some individuals to perform at higher levels than others EXCEPT:

Declarative knowledge is information about facts and things,including an understanding of a given task's requirements,information on labels,facts,principles,and goals.

The behavior approach to measuring performance emphasizes the use of tools to assess relatively stable individual attributes such as cognitive abilities and personality.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters