Exam 10: The Project Manager

Some changes become necessary as a result of_________, such as an early snowstorm that slows down the construction of a building.

One way of encouraging project team development is to talk about the importance of self-development at project team meetings.

During the project life cycle, project managers encounter many occasions to employ their negotiating skills in interactions with the sponsor or customer, the project organization's management, subcontractors, vendors, and end users of the project's end product The subject of negotiations can be contract terms and conditions, obtaining specific resources to staff the project, subcontractor prices, vendor delivery schedules, payment for damages, the cost or schedule impact of changes, customer approval of designs, the need for rework if quality standards were not met, the best approach to resolve a technical performance issue, interpretation of acceptance criteria or test results, approaches to get the project back on track if it is behind schedule and/or over budget, and so forth.

The project manager plays the leadership role in planning, organizing, and controlling the project, and tries to do it alone.

Capable project managers have high expectations of themselves and of each person on the project team. They believe that people tend to live up to what is expected of them.

Another thing the project manager can do is identify situations in which less experienced people can learn from more experienced people.

Project leadership requires involvement and empowerment of the project team.

The project manager has primary responsibility for_______ in planning, organizing, and controlling the work effort to accomplish the project objective.

Effective negotiations strengthen relationships, not erode them.

The project manager needs to be sure that ________ won't casually agree to changes that may require additional person-hours.

Effective communication establishes credibility and builds trust.

The project manager should never provide coaching.

The project manager should involve individuals in decisions affecting them and should empower them to make decisions within their assigned areas of responsibility.

The project manager establishes ongoing communication with the customer to keep the customer at a distance and to determine whether there are any changes in expectations.

How to do the task should be left up to the individuals so that they can be creative.

The project manager uses the project as an opportunity to add value to each person's experience base so that all members of the project team are more knowledgeable and competent at the end of the project than when they started it.

Good project managers manage their time well.

The project manager coordinates the activities of the _________ to ensure that they perform the right tasks at the proper time, as a cohesive group.

The project manager clearly defines the project objective and reaches agreement with the______ on this objective.

If actual progress falls behind planned progress or unexpected events occur, the project manager