Question 1

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Accepted Answer

A) True 
 B)False

Question 2

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Accepted Answer

A)  self-managed work team 
B)  virtual team 
C)  cross-functional team 
D)  manager-led 
A)  self-managed work team 
B)  virtual team 
C)  cross-functional team 
D)  manager-led

Question 3

Teams are most effective when there's a good balance between task facilitation and relationship building among members.

Accepted Answer

A) True 
 B)False

Question 4

Joan Greer has noticed that many people at work participate in "nonword" communication using tones of voice, gestures, posture, and facial expressions. What are they doing

Accepted Answer

A)  Being secretive 
B)  Engaging in nonverbal communication 
C)  Offending other people 
D)  Engaging in formal communication 
A)  Being secretive 
B)  Engaging in nonverbal communication 
C)  Offending other people 
D)  Engaging in formal communication

Question 5

Dale Carnegie created a four-step process for preparing and delivering presentations.

Accepted Answer

A) True 
 B)False

Question 6

Formal organizational communication flows through different _____.

Accepted Answer

A)  work groups 
B)  channels of communication 
C)  grapevines 
D)  informal communication networks 
A)  work groups 
B)  channels of communication 
C)  grapevines 
D)  informal communication networks

Question 7

Which of the following factors is not important to team effectiveness

Accepted Answer

A)  Members encourage other team members to do their best 
B)  Members have known each other for a long time 
C)  Members perform better as a group than alone 
D)  Members trust each other 
A)  Members encourage other team members to do their best 
B)  Members have known each other for a long time 
C)  Members perform better as a group than alone 
D)  Members trust each other

Question 8

Every company also has an informal communication network known as the grapevine.

Accepted Answer

A) True 
 B)False

Question 9

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones. One way in which the team achieved its goal was by:

Accepted Answer

A)  building a team of individuals with similar backgrounds and training. 
B)  not putting any one individual in charge of the team. 
C)  limiting the number of team members to five. 
D)  using the authority given to it to make its own decisions. 
A)  building a team of individuals with similar backgrounds and training. 
B)  not putting any one individual in charge of the team. 
C)  limiting the number of team members to five. 
D)  using the authority given to it to make its own decisions.

Question 10

If you were asked to be a team leader, all of the following leadership skills and behaviors would help you influence your team except:

Accepted Answer

A)  integrity and honesty in communicating with team members. 
B)  being clear and consistent; letting members know what's expected of them. 
C)  being optimistic and generating positive energy. 
D)  willingness to let team members work on their own without asking them what they are doing and how the job is going. 
A)  integrity and honesty in communicating with team members. 
B)  being clear and consistent; letting members know what's expected of them. 
C)  being optimistic and generating positive energy. 
D)  willingness to let team members work on their own without asking them what they are doing and how the job is going.

Question 11

The communication skill ranked highest in importance in business is the ability to create technical reports.

Accepted Answer

A) True 
 B)False

Question 12

Team members function interdependently.

Accepted Answer

A) True 
 B)False

Question 13

Good communicators are able to compose and send e-mails and have the ability to adapt messages to different receivers.

Accepted Answer

A) True 
 B)False

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Teams are most effective when there's a good balance between task facilitation and relationship building among members.

Joan Greer has noticed that many people at work participate in "nonword" communication using tones of voice, gestures, posture, and facial expressions. What are they doing

Dale Carnegie created a four-step process for preparing and delivering presentations.

Formal organizational communication flows through different _____.

Which of the following factors is not important to team effectiveness

Every company also has an informal communication network known as the grapevine.

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones. One way in which the team achieved its goal was by:

If you were asked to be a team leader, all of the following leadership skills and behaviors would help you influence your team except:

The communication skill ranked highest in importance in business is the ability to create technical reports.

Team members function interdependently.

Good communicators are able to compose and send e-mails and have the ability to adapt messages to different receivers.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Teamwork and Communications

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Teams are most effective when there's a good balance between task facilitation and relationship building among members.

Joan Greer has noticed that many people at work participate in "nonword" communication using tones of voice, gestures, posture, and facial expressions. What are they doing

Dale Carnegie created a four-step process for preparing and delivering presentations.

Formal organizational communication flows through different _____.

Which of the following factors is not important to team effectiveness

Every company also has an informal communication network known as the grapevine.

The goal of Motorola's RAZR team was to develop (and ultimately bring to market) an ultrathin cell phone that would help restore the company's reputation as a designer of stylistically appealing, high function phones. One way in which the team achieved its goal was by:

If you were asked to be a team leader, all of the following leadership skills and behaviors would help you influence your team except:

The communication skill ranked highest in importance in business is the ability to create technical reports.

Team members function interdependently.

Good communicators are able to compose and send e-mails and have the ability to adapt messages to different receivers.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters