Question 1

If a person yawns in a meeting he or she is demonstrating nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 2

In contributing to the new-product design and development process, industrial designers such as Chris Arnholt must effectively communicate both ideas and practical specifications.

Accepted Answer

A) True 
 B)False

Question 3

Virtual teams have all of the following advantages except:

Accepted Answer

A)  members can participate from any location. 
B)  time and money is saved through reduced travel. 
C)  team size is limited. 
D)  teams can meet for as long as needed to achieve a goal or solve a problem. 
A)  members can participate from any location. 
B)  time and money is saved through reduced travel. 
C)  team size is limited. 
D)  teams can meet for as long as needed to achieve a goal or solve a problem.

Question 4

The more ____ an organization becomes, the more likely it will be to encounter _____.

Accepted Answer

A)  divisionalized / functional barriers 
B)  culturally diverse / functional barriers 
C)  functional / cultural barriers 
D)  team-driven / internal communication problems 
A)  divisionalized / functional barriers 
B)  culturally diverse / functional barriers 
C)  functional / cultural barriers 
D)  team-driven / internal communication problems

Question 5

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Accepted Answer

A) True 
 B)False

Question 6

Chris Arnholt's responsibility as chief designer of the RAZR required him to communicate his ideas about the product's visual and physical features but not about the production processes and manufacturing requirements for building it.

Accepted Answer

A) True 
 B)False

Question 7

The team that designed and brought the RAZR phone to market would be called a _____ team.

Accepted Answer

A)  task force 
B)  product design 
C)  cross-functional 
D)  virtual 
A)  task force 
B)  product design 
C)  cross-functional 
D)  virtual

Question 8

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

Accepted Answer

A) True 
 B)False

Question 9

In contrast to a team, members of a working group:

Accepted Answer

A)  are responsible for achieving specific goals. 
B)  are highly dependent on each other. 
C)  meet primarily to share information. 
D)  have more authority to make decisions than teams do. 
A)  are responsible for achieving specific goals. 
B)  are highly dependent on each other. 
C)  meet primarily to share information. 
D)  have more authority to make decisions than teams do.

Question 10

Recipients of e-mails often use the subject line to decide whether to open or delete a message.

Accepted Answer

A) True 
 B)False

Question 11

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Accepted Answer

A)  group 
B)  team 
C)  department 
D)  unit 
A)  group 
B)  team 
C)  department 
D)  unit

Question 12

Teams are essential to business organizations because they have been found to increase workplace performance.

Accepted Answer

A) True 
 B)False

Question 13

Informational transfers take up _____ of your waking hours.

Accepted Answer

A)  10-20 percent 
B)  30-40 percent 
C)  50-60 percent 
D)  70-80 percent 
A)  10-20 percent 
B)  30-40 percent 
C)  50-60 percent 
D)  70-80 percent

Question 14

The common denominator in the successful launching of the RAZR was _____.

Accepted Answer

A)  effective communication 
B)  top-notch marketing 
C)  product design 
D)  good management skills 
A)  effective communication 
B)  top-notch marketing 
C)  product design 
D)  good management skills

Question 15

Managers should make every attempt to eliminate the grapevine in an organization.

Accepted Answer

A) True 
 B)False

Question 16

It would be inappropriate to send a formal e-mail to your manager.

Accepted Answer

A) True 
 B)False

Question 17

If you write a memo to a coworker you are using a lateral communication channel.

Accepted Answer

A) True 
 B)False

Question 18

Good communication skills can make decisions more convincing and certain and problem solving faster.

Accepted Answer

A) True 
 B)False

Question 19

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

Accepted Answer

A) True 
 B)False

Question 20

Difficulty in maintaining a high level of motivation is the chief cause of frustration among members of teams.

Accepted Answer

A) True 
 B)False

If a person yawns in a meeting he or she is demonstrating nonverbal communication.

In contributing to the new-product design and development process, industrial designers such as Chris Arnholt must effectively communicate both ideas and practical specifications.

Virtual teams have all of the following advantages except:

The more an organization becomes, the more likely it will be to encounter _.

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Chris Arnholt's responsibility as chief designer of the RAZR required him to communicate his ideas about the product's visual and physical features but not about the production processes and manufacturing requirements for building it.

The team that designed and brought the RAZR phone to market would be called a _____ team.

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

In contrast to a team, members of a working group:

Recipients of e-mails often use the subject line to decide whether to open or delete a message.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Teams are essential to business organizations because they have been found to increase workplace performance.

Informational transfers take up _____ of your waking hours.

The common denominator in the successful launching of the RAZR was _____.

Managers should make every attempt to eliminate the grapevine in an organization.

It would be inappropriate to send a formal e-mail to your manager.

If you write a memo to a coworker you are using a lateral communication channel.

Good communication skills can make decisions more convincing and certain and problem solving faster.

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

Difficulty in maintaining a high level of motivation is the chief cause of frustration among members of teams.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Teamwork and Communications

If a person yawns in a meeting he or she is demonstrating nonverbal communication.

In contributing to the new-product design and development process, industrial designers such as Chris Arnholt must effectively communicate both ideas and practical specifications.

Virtual teams have all of the following advantages except:

The more ____ an organization becomes, the more likely it will be to encounter _____.

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Chris Arnholt's responsibility as chief designer of the RAZR required him to communicate his ideas about the product's visual and physical features but not about the production processes and manufacturing requirements for building it.

The team that designed and brought the RAZR phone to market would be called a _____ team.

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

In contrast to a team, members of a working group:

Recipients of e-mails often use the subject line to decide whether to open or delete a message.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Teams are essential to business organizations because they have been found to increase workplace performance.

Informational transfers take up _____ of your waking hours.

The common denominator in the successful launching of the RAZR was _____.

Managers should make every attempt to eliminate the grapevine in an organization.

It would be inappropriate to send a formal e-mail to your manager.

If you write a memo to a coworker you are using a lateral communication channel.

Good communication skills can make decisions more convincing and certain and problem solving faster.

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

Difficulty in maintaining a high level of motivation is the chief cause of frustration among members of teams.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

The more an organization becomes, the more likely it will be to encounter _.