Exam 4: A: Organizational Communication: Values and Ethical Communication Behaviors

Values are part of the shared realities generated through organizational communication.

A value is an organized system of attitudes.

Ethical communication behaviors promote participation and accountability but are not concerned with support for courageous action.

Values influence ethics but are not the same concept.

Personal values are difficult to remove from communication behavior.

Terminal values are desirable behaviors or modes of conduct that are related to and influence instrumental values.

According to Allport,Vernon,and Lindzey,economic values are centered on the useful and practical and on material acquisition.

The more similar organizational and individual values,the more likely the individual is to positively identify with the organization.

We more likely make choices that support our value system than choices that will not.

Howe,Howe,and Mindell propose that our tolerance of ambiguity value relates to the value we place on recognition for work,positive feedback,and the use of our contributions.

As a guideline for ethical communication behavior,the habit of respect for dissent refers to exploring willingly the complexity of any issue or problem.

Rokeach has identified terminal and instrumental values.

Instrumental values can be viewed as concern for end states of existence or desirable goals.

The Wallace ethical communication guidelines suggest that individuals and groups are engaging in ethical communication behaviors when they thoughtfully analyze problems and issues,are open to diverse types and sources of information,conduct their deliberations openly without hidden agendas,and not only respect differing viewpoints but encourage disagreement and dissent in order to produce superior ideas and solutions.

Organizational value systems are not related to the individual value systems of organizational members.

Value congruence refers to the similarities between individuals in an organization.

According to Allport,Vernon,and Lindzey,theoretical values are expressed in our concerns for artistic experiences and in our desire for form and harmony.

Ethics are the standards by which behaviors are evaluated as to their morality their rightness or wrongness.

Our values for ourselves do not usually affect our perceptions of the worth of others.

There is disagreement about what constitutes ethical communication.