Exam 9: Organizational Conflict: Communicating for Effectiveness
Exam 1: Organizational Communication: a Competency-Based Approach15 Questions
Exam 1: A: Organizational Communication: a Competency-Based Approach40 Questions
Exam 2: Perspectives for Organizational Communication22 Questions
Exam 2: A: Perspectives for Organizational Communication94 Questions
Exam 3: Communication Implications of Major Organizational Theories18 Questions
Exam 3: A: Communication Implications of Major Organizational Theories70 Questions
Exam 4: Organizational Communication: Values and Ethical Communication Behaviors11 Questions
Exam 4: A: Organizational Communication: Values and Ethical Communication Behaviors41 Questions
Exam 5: Individuals in Organizations27 Questions
Exam 5: A: Individuals in Organizations116 Questions
Exam 6: Groups in Organizations15 Questions
Exam 6: A: Groups in Organizations45 Questions
Exam 7: Leadership and Management Communication7 Questions
Exam 7: A: Leadership and Management Communication50 Questions
Exam 8: Participating in Organizations: Developing Critical Organizational Communication Competencies16 Questions
Exam 8: A: Participating in Organizations: Developing Critical Organizational Communication Competencies37 Questions
Exam 9: Organizational Conflict: Communicating for Effectiveness20 Questions
Exam 9: A: Organizational Conflict: Communicating for Effectiveness55 Questions
Exam 10: Strategic Organizational Communication: Professional Applications of Organizational Communication7 Questions
Exam 10: A: Strategic Organizational Communication: Professional Applications of Organizational Communication23 Questions
Exam 11: Organizational Change and Communication9 Questions
Exam 11: A: Organizational Change and Communication12 Questions
Exam 12: Career Options for Organizational Communication11 Questions
Exam 12: A: Career Options for Organizational Communication16 Questions
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Which of the following conflict styles refers to the preferences or behaviors of individuals who prefer emphasizing personal goals/
needs without considering the opinions or needs of others in the
conflict?
Free
(Multiple Choice)
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Correct Answer:
B
Which of the following conflict episode stages refers to underlying conditions in organizations and individual relationships that have
the potential for conflict?
Free
(Multiple Choice)
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Correct Answer:
A
Which of the following conflict styles refers to the preferences or behaviors of individuals who are unlikely to pursue their own
goals/needs or to support relationships during conflict?
Free
(Multiple Choice)
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Correct Answer:
A
Which of the following conflict episode stages refers to the emotional impact the perception of conflict has on potential con-flict participants?
(Multiple Choice)
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Which of the following conflict episode stages refers to the awareness that differences exist?
(Multiple Choice)
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Preferences for conflict styles described as avoidance,competition, compromise,accommodation,and collaboration would fit which
area of Littlejohn and Jabusch's model below?
(Multiple Choice)
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Of the five styles listed below,which is considered to be the ideal conflict style?
(Multiple Choice)
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Which of the following best describes contexts for conflict?
(Multiple Choice)
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Which of the following conflict styles refers to the preferences or behaviors of individuals who prefer to balance people concerns
with task issues and often approach conflict with a give-and-take
attitude that contributes to negotiation?
(Multiple Choice)
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The ego investment stage of conflict is which of the following?
(Multiple Choice)
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In terms of Pondy's five conflict stages,which statement below is NOT true?
(Multiple Choice)
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Which of the following represent Gibb's defensive characteristics?
(Multiple Choice)
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Which of the following forms of deception do not contribute to conflict in the organization?
(Multiple Choice)
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Emotion suppression in organizations can lead to which of the following costs?
(Multiple Choice)
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Which of the following are sources for conflicts in organizations?
(Multiple Choice)
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Workplace stress creates strain for employees and may result in which of the following outcomes?
(Multiple Choice)
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