Question 1

Which role is not included in Benne and Sheats' classification of group communication roles?

Accepted Answer

A) development roles 
B) maintenance roles 
C) self-centered roles 
D) task roles 
A) development roles 
B) maintenance roles 
C) self-centered roles 
D) task roles A

Question 2

A prefab group is

Accepted Answer

A) efficient. 
B) predictable. 
C) highly trained. 
D) all of these. 
E) efficient and predictable. 
A) efficient. 
B) predictable. 
C) highly trained. 
D) all of these. 
E) efficient and predictable. E

Question 3

The success of quality teams in ______________ and increasing concern for product quality in _______________ have generated
 intense interest in this quality control device.

Accepted Answer

A) Japan;the U.S. 
B) the U.S.;Europe 
C) Europe;Japan 
D) none of these 
A) Japan;the U.S. 
B) the U.S.;Europe 
C) Europe;Japan 
D) none of these A

Question 4

A competent work team member,according to Larson and Lafasto, possesses

Accepted Answer

A) the capability of collaborating effectively. 
B) a strong desire to contribute. 
C) essential skills and abilities. 
D) all of these. 
A) the capability of collaborating effectively. 
B) a strong desire to contribute. 
C) essential skills and abilities. 
D) all of these.

Question 5

High-reliability organizations structure communication with

Accepted Answer

A) redundancy. 
B) formal protocols 
C) informal strategies 
D) a and b 
E) b and c 
A) redundancy. 
B) formal protocols 
C) informal strategies 
D) a and b 
E) b and c

Question 6

Which is not a positive behavior in a group?

Accepted Answer

A) observing the participation process of a group 
B) actively participating in the group 
C) keeping quiet if you disagree with the others in a group 
D) being prepared and informed 
E) all of these are positive behaviors. 
A) observing the participation process of a group 
B) actively participating in the group 
C) keeping quiet if you disagree with the others in a group 
D) being prepared and informed 
E) all of these are positive behaviors.

Question 7

High-reliability organizations are structured for which type of situation?

Accepted Answer

A) high-risk industries. 
B) low-risk industries. 
C) both high and low-risk industries. 
D) industries which have long tenure. 
A) high-risk industries. 
B) low-risk industries. 
C) both high and low-risk industries. 
D) industries which have long tenure.

Question 8

Informal organization groups come together for

Accepted Answer

A) coffee breaks. 
B) individual task accomplishment. 
C) social support. 
D) all of these. 
A) coffee breaks. 
B) individual task accomplishment. 
C) social support. 
D) all of these.

Question 9

The prefab work group is an invention of the ________________ service industry.

Accepted Answer

A) Italian 
B) European 
C) African 
D) American 
A) Italian 
B) European 
C) African 
D) American

Question 10

In our fast-paced information society,______________ emphasis is placed on innovation and creativity and ______________ emphasis
 is placed on the layers of management control.

Accepted Answer

A) less;more 
B) more;less 
C) equal;equal 
D) none of these 
A) less;more 
B) more;less 
C) equal;equal 
D) none of these

Question 11

Social support groups are

Accepted Answer

A) quality teams. 
B) steering committees. 
C) focus groups. 
D) all of these. 
E) none of these. 
A) quality teams. 
B) steering committees. 
C) focus groups. 
D) all of these. 
E) none of these.

Question 12

Which of the following does not describe a bona fide group?

Accepted Answer

A) a group with permeable boundaries. 
B) a group which is influenced by its environment. 
C) a group with fixed boundaries and members with only one group membership. 
D) most of our organizational groups. 
A) a group with permeable boundaries. 
B) a group which is influenced by its environment. 
C) a group with fixed boundaries and members with only one group membership. 
D) most of our organizational groups.

Question 13

Project teams are formed

Accepted Answer

A) to accomplish a specific task. 
B) with highly specialized individuals. 
C) to develop a new product. 
D) all of these. 
A) to accomplish a specific task. 
B) with highly specialized individuals. 
C) to develop a new product. 
D) all of these.

Question 14

What task force groups _______________,steering committees _______________.

Accepted Answer

A) implement;recommend 
B) recommend;analyze 
C) initiate;recommend 
D) recommend;implement 
A) implement;recommend 
B) recommend;analyze 
C) initiate;recommend 
D) recommend;implement

Question 15

Groups that meet regularly to identify and propose solutions to problems affecting product or process quality are known as

Accepted Answer

A) quality teams. 
B) prefab groups. 
C) task force groups. 
D) project teams. 
A) quality teams. 
B) prefab groups. 
C) task force groups. 
D) project teams.

Which role is not included in Benne and Sheats' classification of group communication roles?

A prefab group is

The success of quality teams in and increasing concern for product quality in _ have generated intense interest in this quality control device.

A competent work team member,according to Larson and Lafasto, possesses

High-reliability organizations structure communication with

Which is not a positive behavior in a group?

High-reliability organizations are structured for which type of situation?

Informal organization groups come together for

The prefab work group is an invention of the ________________ service industry.

In our fast-paced information society, emphasis is placed on innovation and creativity and emphasis is placed on the layers of management control.

Social support groups are

Which of the following does not describe a bona fide group?

Project teams are formed

What task force groups _,steering committees _.

Groups that meet regularly to identify and propose solutions to problems affecting product or process quality are known as

Organizational Communication: a Competency-Based Approach

A: Organizational Communication: a Competency-Based Approach

Perspectives for Organizational Communication

A: Perspectives for Organizational Communication

Communication Implications of Major Organizational Theories

A: Communication Implications of Major Organizational Theories

Organizational Communication: Values and Ethical Communication Behaviors

A: Organizational Communication: Values and Ethical Communication Behaviors

Individuals in Organizations

A: Individuals in Organizations

A: Groups in Organizations

Leadership and Management Communication

A: Leadership and Management Communication

Participating in Organizations: Developing Critical Organizational Communication Competencies

A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Organizational Conflict: Communicating for Effectiveness

A: Organizational Conflict: Communicating for Effectiveness

Strategic Organizational Communication: Professional Applications of Organizational Communication

A: Strategic Organizational Communication: Professional Applications of Organizational Communication

Organizational Change and Communication

A: Organizational Change and Communication

Career Options for Organizational Communication

A: Career Options for Organizational Communication

Filters

Exam 6: Groups in Organizations

Which role is not included in Benne and Sheats' classification of group communication roles?

A prefab group is

The success of quality teams in ______________ and increasing concern for product quality in _______________ have generated intense interest in this quality control device.

A competent work team member,according to Larson and Lafasto, possesses

High-reliability organizations structure communication with

Which is not a positive behavior in a group?

High-reliability organizations are structured for which type of situation?

Informal organization groups come together for

The prefab work group is an invention of the ________________ service industry.

In our fast-paced information society,______________ emphasis is placed on innovation and creativity and ______________ emphasis is placed on the layers of management control.

Social support groups are

Which of the following does not describe a bona fide group?

Project teams are formed

What task force groups _______________,steering committees _______________.

Groups that meet regularly to identify and propose solutions to problems affecting product or process quality are known as

Organizational Communication: a Competency-Based Approach

A: Organizational Communication: a Competency-Based Approach

Perspectives for Organizational Communication

A: Perspectives for Organizational Communication

Communication Implications of Major Organizational Theories

A: Communication Implications of Major Organizational Theories

Organizational Communication: Values and Ethical Communication Behaviors

A: Organizational Communication: Values and Ethical Communication Behaviors

Individuals in Organizations

A: Individuals in Organizations

A: Groups in Organizations

Leadership and Management Communication

A: Leadership and Management Communication

Participating in Organizations: Developing Critical Organizational Communication Competencies

A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Organizational Conflict: Communicating for Effectiveness

A: Organizational Conflict: Communicating for Effectiveness

Strategic Organizational Communication: Professional Applications of Organizational Communication

A: Strategic Organizational Communication: Professional Applications of Organizational Communication

Organizational Change and Communication

A: Organizational Change and Communication

Career Options for Organizational Communication

A: Career Options for Organizational Communication

Filters

The success of quality teams in and increasing concern for product quality in _ have generated intense interest in this quality control device.

In our fast-paced information society, emphasis is placed on innovation and creativity and emphasis is placed on the layers of management control.

What task force groups _,steering committees _.