Question 1

Improving credibility can be achieved by

Accepted Answer

A) being assertive. 
B) being enthusiastic. 
C) presenting a positive orientation to the situation. 
D) all of these. 
A) being assertive. 
B) being enthusiastic. 
C) presenting a positive orientation to the situation. 
D) all of these. D

Question 2

Problem solving

Accepted Answer

A) is a part of the decision-making process. 
B) includes decision making. 
C) is the same as decision making. 
D) is none of these. 
A) is a part of the decision-making process. 
B) includes decision making. 
C) is the same as decision making. 
D) is none of these. B

Question 3

Conclusions in a presentation

Accepted Answer

A) establish credibility 
B) summarize key elements in a presentation 
C) call for action from audience 
D) all of the above 
E) b and c 
A) establish credibility 
B) summarize key elements in a presentation 
C) call for action from audience 
D) all of the above 
E) b and c E

Question 4

Presentations are used in organizations to

Accepted Answer

A) inform. 
B) train. 
C) persuade others to support ideas 
D) critique plans of action. 
E) all of these. 
A) inform. 
B) train. 
C) persuade others to support ideas 
D) critique plans of action. 
E) all of these.

Question 5

A type of presentation that is designed to request resources,sell a product,and critique the efforts of others is

Accepted Answer

A) organizational. 
B) persuasive. 
C) educational. 
D) informational. 
A) organizational. 
B) persuasive. 
C) educational. 
D) informational.

Question 6

It is the fault of the ______________ when information seems to be understood,when it's really not.

Accepted Answer

A) audience 
B) presenter 
C) audience and the presenter 
D) none of these 
A) audience 
B) presenter 
C) audience and the presenter 
D) none of these

Question 7

Organizational presentations include

Accepted Answer

A) supporting positions. 
B) presenting information. 
C) asking for resources. 
D) all of these. 
A) supporting positions. 
B) presenting information. 
C) asking for resources. 
D) all of these.

Question 8

Technical training,basic skills training,and introduction of new technologies are included mainly in

Accepted Answer

A) persuasive presentations. 
B) quality teams. 
C) educational presentations. 
D) task force groups. 
A) persuasive presentations. 
B) quality teams. 
C) educational presentations. 
D) task force groups.

Question 9

Introductions do everything in a presentation except

Accepted Answer

A) attract audience attention. 
B) establish credibility for the presenter. 
C) summarize key elements. 
D) clarify the purpose of the presentation. 
A) attract audience attention. 
B) establish credibility for the presenter. 
C) summarize key elements. 
D) clarify the purpose of the presentation.

Question 10

To persuade a group to adopt similar concepts,a presenter must focus on ______________ arguments.

Accepted Answer

A) plausible 
B) relevant 
C) sufficient 
D) all of these 
A) plausible 
B) relevant 
C) sufficient 
D) all of these

Question 11

All are types of organizational presentations except

Accepted Answer

A) educational. 
B) task force. 
C) informational. 
D) persuasive. 
A) educational. 
B) task force. 
C) informational. 
D) persuasive.

Question 12

Instructions which fail to convey effective information may cause

Accepted Answer

A) employee frustration. 
B) poor quality decisions. 
C) a waste of money. 
D) all of these. 
A) employee frustration. 
B) poor quality decisions. 
C) a waste of money. 
D) all of these.

Question 13

When an individual or team reports on the status of a project,it is known as

Accepted Answer

A) facilitating. 
B) persuasive presentation. 
C) a checkpoint meeting. 
D) management bureaucracy. 
A) facilitating. 
B) persuasive presentation. 
C) a checkpoint meeting. 
D) management bureaucracy.

Question 14

Giving instructions usually occurs in _____________ presentations.

Accepted Answer

A) educational 
B) informational 
C) persuasive 
D) both educational and informational 
A) educational 
B) informational 
C) persuasive 
D) both educational and informational

Question 15

Preparation generally _______________ effectiveness of a presentation.

Accepted Answer

A) increases 
B) decreases 
C) has an effect on 
D) ruins the spontaneity and 
A) increases 
B) decreases 
C) has an effect on 
D) ruins the spontaneity and

Question 16

Barriers to problem solving are identified in these areas:

Accepted Answer

A) task,procedural,and interpersonal. 
B) upper,middle,and lower management. 
C) neither a nor b 
A) task,procedural,and interpersonal. 
B) upper,middle,and lower management. 
C) neither a nor b

Improving credibility can be achieved by

Problem solving

Conclusions in a presentation

Presentations are used in organizations to

A type of presentation that is designed to request resources,sell a product,and critique the efforts of others is

It is the fault of the ______________ when information seems to be understood,when it's really not.

Organizational presentations include

Technical training,basic skills training,and introduction of new technologies are included mainly in

Introductions do everything in a presentation except

To persuade a group to adopt similar concepts,a presenter must focus on ______________ arguments.

All are types of organizational presentations except

Instructions which fail to convey effective information may cause

When an individual or team reports on the status of a project,it is known as

Giving instructions usually occurs in _____________ presentations.

Preparation generally _______________ effectiveness of a presentation.

Barriers to problem solving are identified in these areas:

Organizational Communication: a Competency-Based Approach

A: Organizational Communication: a Competency-Based Approach

Perspectives for Organizational Communication

A: Perspectives for Organizational Communication

Communication Implications of Major Organizational Theories

A: Communication Implications of Major Organizational Theories

Organizational Communication: Values and Ethical Communication Behaviors

A: Organizational Communication: Values and Ethical Communication Behaviors

Individuals in Organizations

A: Individuals in Organizations

Groups in Organizations

A: Groups in Organizations

Leadership and Management Communication

A: Leadership and Management Communication

A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Organizational Conflict: Communicating for Effectiveness

A: Organizational Conflict: Communicating for Effectiveness

Strategic Organizational Communication: Professional Applications of Organizational Communication

A: Strategic Organizational Communication: Professional Applications of Organizational Communication

Organizational Change and Communication

A: Organizational Change and Communication

Career Options for Organizational Communication

A: Career Options for Organizational Communication

Filters

Exam 8: Participating in Organizations: Developing Critical Organizational Communication Competencies

Improving credibility can be achieved by

Problem solving

Conclusions in a presentation

Presentations are used in organizations to

A type of presentation that is designed to request resources,sell a product,and critique the efforts of others is

It is the fault of the ______________ when information seems to be understood,when it's really not.

Organizational presentations include

Technical training,basic skills training,and introduction of new technologies are included mainly in

Introductions do everything in a presentation except

To persuade a group to adopt similar concepts,a presenter must focus on ______________ arguments.

All are types of organizational presentations except

Instructions which fail to convey effective information may cause

When an individual or team reports on the status of a project,it is known as

Giving instructions usually occurs in _____________ presentations.

Preparation generally _______________ effectiveness of a presentation.

Barriers to problem solving are identified in these areas:

Organizational Communication: a Competency-Based Approach

A: Organizational Communication: a Competency-Based Approach

Perspectives for Organizational Communication

A: Perspectives for Organizational Communication

Communication Implications of Major Organizational Theories

A: Communication Implications of Major Organizational Theories

Organizational Communication: Values and Ethical Communication Behaviors

A: Organizational Communication: Values and Ethical Communication Behaviors

Individuals in Organizations

A: Individuals in Organizations

Groups in Organizations

A: Groups in Organizations

Leadership and Management Communication

A: Leadership and Management Communication

A: Participating in Organizations: Developing Critical Organizational Communication Competencies

Organizational Conflict: Communicating for Effectiveness

A: Organizational Conflict: Communicating for Effectiveness

Strategic Organizational Communication: Professional Applications of Organizational Communication

A: Strategic Organizational Communication: Professional Applications of Organizational Communication

Organizational Change and Communication

A: Organizational Change and Communication

Career Options for Organizational Communication

A: Career Options for Organizational Communication

Filters