Question 1

Management by objectives is aimed at the integration of individual and organizational goals.

Accepted Answer

A) True 
 B)False  True

Question 2

How can resistance to goal setting be overcome?

Accepted Answer

Participation in setting goals increases commitment and attainment of goals.Commitment to difficult goals is higher under conditions when goals are self-set than under conditions when goals are assigned such as by a manager.In addition,job satisfaction increases when a person participates in setting their goals.Participation puts an employee more in control of their environment.Providing special training for employees in new techniques and procedures and providing rewards and incentives can help encourage goal acceptance.

Question 3

Explain Douglas McGregor's approach to MBO.

Accepted Answer

Douglas McGregor suggested a modified approach to MBO under the concept of "management by integration and self-control." MBO is used to provide an opportunity for managers and subordinates to mutually define and agree upon areas of responsibility,specific performance goals,and the terms of the expected outcomes.Managers establish their performance goals after reaching agreement with their superior regarding major job responsibilities.Accomplishments are appraised after a short period,usually six months.Another set of performance goals are established.McGregor advocated this concept for appraising performance,since it shifted the emphasis from weakness and criticism to an analysis of strength and potential.In this application of MBO the supervisor's role is one of counseling,coaching,or process skills.

Question 4

Goal commitment can best be achieved by _____.

Accepted Answer

A) building in competition between employees such as sponsoring a contest for the person who is the first to reach the goal 
B) trust in upper management and an effective reward system 
C) supervisors closely monitoring employees' progress 
D) making sure goals are set slightly higher than employees will be capable of achieving 
E) all of the above 
A) building in competition between employees such as sponsoring a contest for the person who is the first to reach the goal 
B) trust in upper management and an effective reward system 
C) supervisors closely monitoring employees' progress 
D) making sure goals are set slightly higher than employees will be capable of achieving 
E) all of the above

Question 5

Which one of the following is included in goal-setting theory?

Accepted Answer

A) More difficult goals produce better performance. 
B) Feedback and goals improve performance. 
C) Support of management is critical. 
D) Goal setting improves motivation. 
E) all of the above 
A) More difficult goals produce better performance. 
B) Feedback and goals improve performance. 
C) Support of management is critical. 
D) Goal setting improves motivation. 
E) all of the above

Question 6

The feedback to an individual regarding the results of their performance in accomplishing a goal should not occur immediately after the work activity in order to allow time for the individual to evaluate their own performance.

Accepted Answer

A) True 
 B)False

Question 7

Goals should be difficult to achieve but not too hard so that people will at least view the goal as attainable.

Accepted Answer

A) True 
 B)False

Question 8

Participation by those responsible for attaining the goal is important because _____.

Accepted Answer

A) they will likely set harder goals 
B) they will probably not quit or transfer to another department 
C) their managers don't have time to set individual employee goals 
D) commitment and job satisfaction will be higher than when the goals are imposed 
E) all of the above 
A) they will likely set harder goals 
B) they will probably not quit or transfer to another department 
C) their managers don't have time to set individual employee goals 
D) commitment and job satisfaction will be higher than when the goals are imposed 
E) all of the above

Question 9

The management-by-objectives process usually includes _____.

Accepted Answer

A) managers effectively communicating to subordinates the specific objectives for a time period 
B) managers documenting the problems a subordinate has in fulfilling objectives 
C) top management setting up measures of organizational performance 
D) managers designing situations for work teams to compete with one another 
E) answers a and b 
A) managers effectively communicating to subordinates the specific objectives for a time period 
B) managers documenting the problems a subordinate has in fulfilling objectives 
C) top management setting up measures of organizational performance 
D) managers designing situations for work teams to compete with one another 
E) answers a and b

Question 10

Goal setting occurs at the _____ level.

Accepted Answer

A) individual 
B) departmental 
C) team 
D) organizational 
E) all of the above 
A) individual 
B) departmental 
C) team 
D) organizational 
E) all of the above

Question 11

Relevant and specific feedback to the individual is important for goal setting to be successful.

Accepted Answer

A) True 
 B)False

Question 12

Monetary incentives usually have no place in goal-setting programs and there is no evidence that money can improve performance.

Accepted Answer

A) True 
 B)False

Question 13

The goal-setting process in an OD program typically takes place on an individual basis before the work team is involved in goal setting.

Accepted Answer

A) True 
 B)False

Question 14

For MBO to be used as an OD intervention,it should include _____.

Accepted Answer

A) a team approach to setting and reviewing targets 
B) shared trust between the subordinate and manager 
C) a real concern for personal career goals as well as for organization goals 
D) all of the above 
E) answers b and c 
A) a team approach to setting and reviewing targets 
B) shared trust between the subordinate and manager 
C) a real concern for personal career goals as well as for organization goals 
D) all of the above 
E) answers b and c

Question 15

In order for goals to produce better performance,they should _____.

Accepted Answer

A) be both specific and difficult to achieve 
B) be specific but easy to achieve so that employees do not become discouraged 
C) be general in order to avoid specifics but be difficult to achieve in order to be challenging 
D) be general and easy to achieve so people can easily achieve the goal and will not become discouraged 
E) be "do your best" type of goals rather than be difficult 
A) be both specific and difficult to achieve 
B) be specific but easy to achieve so that employees do not become discouraged 
C) be general in order to avoid specifics but be difficult to achieve in order to be challenging 
D) be general and easy to achieve so people can easily achieve the goal and will not become discouraged 
E) be "do your best" type of goals rather than be difficult

Question 16

Goal-setting programs are more likely to be successful when _____.

Accepted Answer

A) an individual is held accountable for not attaining the goals 
B) support by managers is forthcoming 
C) higher levels of educated individuals are involved 
D) when goal setting is restricted to middle- and higher-management levels 
E) answers c and d 
A) an individual is held accountable for not attaining the goals 
B) support by managers is forthcoming 
C) higher levels of educated individuals are involved 
D) when goal setting is restricted to middle- and higher-management levels 
E) answers c and d

Question 17

The management-by-objectives process usually occurs between _____.

Accepted Answer

A) top management and the board of directors 
B) workers and top management 
C) managers and their subordinates 
D) middle management and line supervisors 
E) two department heads on the same level meeting together and establishing their objectives for a specific time frame 
A) top management and the board of directors 
B) workers and top management 
C) managers and their subordinates 
D) middle management and line supervisors 
E) two department heads on the same level meeting together and establishing their objectives for a specific time frame

Question 18

Probably only external rewards or punishment will be successful in building commitment for individuals who have a low need for achievement.

Accepted Answer

A) True 
 B)False

Question 19

The objective of a management-by-objectives program is to _____.

Accepted Answer

A) clarify organizational goals at all levels 
B) use learning laboratories to analyze managers 
C) increase motivation 
D) all of the above 
E) answers a and c 
A) clarify organizational goals at all levels 
B) use learning laboratories to analyze managers 
C) increase motivation 
D) all of the above 
E) answers a and c

Question 20

When people are engaged in interdependent work,it is important that individual goals are set such that the individuals are not placed in competitive situations with one another.

Accepted Answer

A) True 
 B)False

Management by objectives is aimed at the integration of individual and organizational goals.

How can resistance to goal setting be overcome?

Explain Douglas McGregor's approach to MBO.

Goal commitment can best be achieved by _____.

Which one of the following is included in goal-setting theory?

The feedback to an individual regarding the results of their performance in accomplishing a goal should not occur immediately after the work activity in order to allow time for the individual to evaluate their own performance.

Goals should be difficult to achieve but not too hard so that people will at least view the goal as attainable.

Participation by those responsible for attaining the goal is important because _____.

The management-by-objectives process usually includes _____.

Goal setting occurs at the _____ level.

Relevant and specific feedback to the individual is important for goal setting to be successful.

Monetary incentives usually have no place in goal-setting programs and there is no evidence that money can improve performance.

The goal-setting process in an OD program typically takes place on an individual basis before the work team is involved in goal setting.

For MBO to be used as an OD intervention,it should include _____.

In order for goals to produce better performance,they should _____.

Goal-setting programs are more likely to be successful when _____.

The management-by-objectives process usually occurs between _____.

Probably only external rewards or punishment will be successful in building commitment for individuals who have a low need for achievement.

The objective of a management-by-objectives program is to _____.

When people are engaged in interdependent work,it is important that individual goals are set such that the individuals are not placed in competitive situations with one another.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 12: Goal Setting for Effective Organizations

Management by objectives is aimed at the integration of individual and organizational goals.

How can resistance to goal setting be overcome?

Explain Douglas McGregor's approach to MBO.

Goal commitment can best be achieved by _____.

Which one of the following is included in goal-setting theory?

The feedback to an individual regarding the results of their performance in accomplishing a goal should not occur immediately after the work activity in order to allow time for the individual to evaluate their own performance.

Goals should be difficult to achieve but not too hard so that people will at least view the goal as attainable.

Participation by those responsible for attaining the goal is important because _____.

The management-by-objectives process usually includes _____.

Goal setting occurs at the _____ level.

Relevant and specific feedback to the individual is important for goal setting to be successful.

Monetary incentives usually have no place in goal-setting programs and there is no evidence that money can improve performance.

The goal-setting process in an OD program typically takes place on an individual basis before the work team is involved in goal setting.

For MBO to be used as an OD intervention,it should include _____.

In order for goals to produce better performance,they should _____.

Goal-setting programs are more likely to be successful when _____.

The management-by-objectives process usually occurs between _____.

Probably only external rewards or punishment will be successful in building commitment for individuals who have a low need for achievement.

The objective of a management-by-objectives program is to _____.

When people are engaged in interdependent work,it is important that individual goals are set such that the individuals are not placed in competitive situations with one another.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters