Question 1

The external practitioner should enter into a formal contract with the client to _____.

Accepted Answer

A) determine the fees and the number of hours to work 
B) state anticipated results 
C) detail operating ground rules 
D) all of the above 
E) answers b and c 
A) determine the fees and the number of hours to work 
B) state anticipated results 
C) detail operating ground rules 
D) all of the above 
E) answers b and c D

Question 2

The client target system is the element of organizational unit(s)to be changed.

Accepted Answer

A) True 
 B)False  True

Question 3

One of the functions of an OD practitioner is to assist in an analysis of problem areas and in planning change strategies.

Accepted Answer

A) True 
 B)False  True

Question 4

The OD process practitioner operates on the belief that the individual who is a part of the sociotechnical system is the basic building block of an organization.

Accepted Answer

A) True 
 B)False

Question 5

When a skeptical,passive view by client members of an OD program is present,it is identified as the _____ mode of client-practitioner relationship.

Accepted Answer

A) apathetic 
B) power 
C) integrative 
D) charismatic 
E) integrative. 
A) apathetic 
B) power 
C) integrative 
D) charismatic 
E) integrative.

Question 6

In the intervention process,there will ideally be established a _____ relationship between the practitioner and the client.

Accepted Answer

A) collaborative 
B) psychological 
C) friendly 
D) social 
E) competitive 
A) collaborative 
B) psychological 
C) friendly 
D) social 
E) competitive

Question 7

Of the four practitioner-client relationship modes (apathetic,gamesmanship,charismatic,and consensus),which do you think is preferred for an effective OD program? Support your position.

Accepted Answer

Consensus is the preferred mod

Question 8

The formalization of a contract and the operating ground rules includes the fees,point of contact,the schedule,and confidentiality of data or information.

Accepted Answer

A) True 
 B)False

Question 9

Prior knowledge of informal organizational values,norms,and processes is an advantage in using a(n)_____.

Accepted Answer

A) stabilizer style practitioner 
B) external practitioner 
C) analyzer style practitioner 
D) internal practitioner 
E) all of the above 
A) stabilizer style practitioner 
B) external practitioner 
C) analyzer style practitioner 
D) internal practitioner 
E) all of the above

Question 10

Which of the following does NOT represent an OD approach to change?

Accepted Answer

A) identifying a gap between the current situation and the desired situation 
B) random or haphazard change 
C) determining where the organization currently is 
D) taking into consideration long-range implications 
E) none of the above 
A) identifying a gap between the current situation and the desired situation 
B) random or haphazard change 
C) determining where the organization currently is 
D) taking into consideration long-range implications 
E) none of the above

Question 11

A practitioner style that seeks both a high degree of effectiveness and high member satisfaction,believing that effectiveness is possible when all members are involved and when problem solving is accomplished through teamwork,is the _____ style.

Accepted Answer

A) analyzer 
B) cheerleader 
C) persuader 
D) stabilizer 
E) pathfinder 
A) analyzer 
B) cheerleader 
C) persuader 
D) stabilizer 
E) pathfinder

Question 12

The practitioner who works in the stabilizer style tries to _____.

Accepted Answer

A) keep from rocking the boat 
B) maintain a low profile 
C) emphasize efficiency 
D) answers a and b 
E) answers b and c 
A) keep from rocking the boat 
B) maintain a low profile 
C) emphasize efficiency 
D) answers a and b 
E) answers b and c

Question 13

The role of the practitioner will most often depend on _____.

Accepted Answer

A) the nature of the change 
B) the structure of the organization 
C) the involvement of management 
D) the goals of the employees 
E) the degree of team work of the organization members 
A) the nature of the change 
B) the structure of the organization 
C) the involvement of management 
D) the goals of the employees 
E) the degree of team work of the organization members

Question 14

What are the elements in a system's view of the change relationship? Explain.

Accepted Answer

The external and internal practitioners

Question 15

Why is it necessary to establish a contractual agreement between the external practitioner and the client organization?

Accepted Answer

It defines roles and procedure

Question 16

The relationship between the practitioner and the client should be _____.

Accepted Answer

A) competitive 
B) challenging 
C) cordial 
D) collaborative 
E) undefined so as to remain open to change 
A) competitive 
B) challenging 
C) cordial 
D) collaborative 
E) undefined so as to remain open to change

Question 17

When an OD practitioner acts authentically,he/she is practicing "do as I say,not as I do."

Accepted Answer

A) True 
 B)False

Question 18

Describe an ideal OD practitioner-client relationship.Contrast this with the worst possible-case scenario.

Accepted Answer

Consensus would be preferred.A

Question 19

Helping the client organization to improve its own skills and problem-solving abilities _____.

Accepted Answer

A) is unnecessary if you are using an internal practitioner 
B) is an objective of practitioners in most cases 
C) is applied only in extreme instances 
D) is a worthy objective but seldom sought by the practitioner 
E) none of the above 
A) is unnecessary if you are using an internal practitioner 
B) is an objective of practitioners in most cases 
C) is applied only in extreme instances 
D) is a worthy objective but seldom sought by the practitioner 
E) none of the above

Question 20

High effectiveness and high member satisfaction characterize the _____ practitioner style.

Accepted Answer

A) pathfinder 
B) cheerleader 
C) stabilizer 
D) persuader 
E) analyzer 
A) pathfinder 
B) cheerleader 
C) stabilizer 
D) persuader 
E) analyzer

The external practitioner should enter into a formal contract with the client to _____.

The client target system is the element of organizational unit(s)to be changed.

One of the functions of an OD practitioner is to assist in an analysis of problem areas and in planning change strategies.

The OD process practitioner operates on the belief that the individual who is a part of the sociotechnical system is the basic building block of an organization.

When a skeptical,passive view by client members of an OD program is present,it is identified as the _____ mode of client-practitioner relationship.

In the intervention process,there will ideally be established a _____ relationship between the practitioner and the client.

Of the four practitioner-client relationship modes (apathetic,gamesmanship,charismatic,and consensus),which do you think is preferred for an effective OD program? Support your position.

The formalization of a contract and the operating ground rules includes the fees,point of contact,the schedule,and confidentiality of data or information.

Prior knowledge of informal organizational values,norms,and processes is an advantage in using a(n)_____.

Which of the following does NOT represent an OD approach to change?

A practitioner style that seeks both a high degree of effectiveness and high member satisfaction,believing that effectiveness is possible when all members are involved and when problem solving is accomplished through teamwork,is the _____ style.

The practitioner who works in the stabilizer style tries to _____.

The role of the practitioner will most often depend on _____.

What are the elements in a system's view of the change relationship? Explain.

Why is it necessary to establish a contractual agreement between the external practitioner and the client organization?

The relationship between the practitioner and the client should be _____.

When an OD practitioner acts authentically,he/she is practicing "do as I say,not as I do."

Describe an ideal OD practitioner-client relationship.Contrast this with the worst possible-case scenario.

Helping the client organization to improve its own skills and problem-solving abilities _____.

High effectiveness and high member satisfaction characterize the _____ practitioner style.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 4: Role and Style of the Od Practitioner

The external practitioner should enter into a formal contract with the client to _____.

The client target system is the element of organizational unit(s)to be changed.

One of the functions of an OD practitioner is to assist in an analysis of problem areas and in planning change strategies.

The OD process practitioner operates on the belief that the individual who is a part of the sociotechnical system is the basic building block of an organization.

When a skeptical,passive view by client members of an OD program is present,it is identified as the _____ mode of client-practitioner relationship.

In the intervention process,there will ideally be established a _____ relationship between the practitioner and the client.

Of the four practitioner-client relationship modes (apathetic,gamesmanship,charismatic,and consensus),which do you think is preferred for an effective OD program? Support your position.

The formalization of a contract and the operating ground rules includes the fees,point of contact,the schedule,and confidentiality of data or information.

Prior knowledge of informal organizational values,norms,and processes is an advantage in using a(n)_____.

Which of the following does NOT represent an OD approach to change?

A practitioner style that seeks both a high degree of effectiveness and high member satisfaction,believing that effectiveness is possible when all members are involved and when problem solving is accomplished through teamwork,is the _____ style.

The practitioner who works in the stabilizer style tries to _____.

The role of the practitioner will most often depend on _____.

What are the elements in a system's view of the change relationship? Explain.

Why is it necessary to establish a contractual agreement between the external practitioner and the client organization?

The relationship between the practitioner and the client should be _____.

When an OD practitioner acts authentically,he/she is practicing "do as I say,not as I do."

Describe an ideal OD practitioner-client relationship.Contrast this with the worst possible-case scenario.

Helping the client organization to improve its own skills and problem-solving abilities _____.

High effectiveness and high member satisfaction characterize the _____ practitioner style.

Organization Development and Reinventing the Organization

Organization Renewal: the Challenge of Change

Changing the Culture

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters