Question 1

Organizational development characteristics include all of the following concepts EXCEPT _____.

Accepted Answer

A) predicting individual behavior 
B) use of the scientific method 
C) a concern for personal growth 
D) performance improvement 
E) discovering relationships among elements of the organization and excellence 
A) predicting individual behavior 
B) use of the scientific method 
C) a concern for personal growth 
D) performance improvement 
E) discovering relationships among elements of the organization and excellence A

Question 2

The reason OD has emerged is because the external environment for most organizations is becoming more _____.

Accepted Answer

A) simple and predictable 
B) complex and dynamic 
C) bureaucratic and rigid 
D) subject to manipulation by the firm 
E) static and predictable 
A) simple and predictable 
B) complex and dynamic 
C) bureaucratic and rigid 
D) subject to manipulation by the firm 
E) static and predictable B

Question 3

OD specialists may be either internal or external OD practitioners.

Accepted Answer

A) True 
 B)False  True

Question 4

Organizations are considered static systems.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements with respect to the early practice of OD is correct?

Accepted Answer

A) The practice of management dates back about 100 years. 
B) The scientific study of OD as a field of inquiry dates back about 50 to 60 years. 
C) By 1950,most organizations were using OD. 
D) Survival was not an issue in most organizations before 1950. 
E) Early managers were not concerned with managerial efficiency and effectiveness. 
A) The practice of management dates back about 100 years. 
B) The scientific study of OD as a field of inquiry dates back about 50 to 60 years. 
C) By 1950,most organizations were using OD. 
D) Survival was not an issue in most organizations before 1950. 
E) Early managers were not concerned with managerial efficiency and effectiveness.

Question 6

The ideal behavior for a healthy and effective organization would be to encourage employees to _____,which can be termed creative individualism.

Accepted Answer

A) reject both peripheral and pivotal norms of the organization 
B) accept pivotal norms and question peripheral norms 
C) accept peripheral norms and reject pivotal norms 
D) accept both peripheral and pivotal norms 
E) question pivotal norms and reject peripheral norms 
A) reject both peripheral and pivotal norms of the organization 
B) accept pivotal norms and question peripheral norms 
C) accept peripheral norms and reject pivotal norms 
D) accept both peripheral and pivotal norms 
E) question pivotal norms and reject peripheral norms

Question 7

OD specialists _____.

Accepted Answer

A) are members of the organization 
B) come from outside the organization 
C) may be part of the human resource department 
D) are team leaders and managers who apply OD to their work 
E) all of the above 
A) are members of the organization 
B) come from outside the organization 
C) may be part of the human resource department 
D) are team leaders and managers who apply OD to their work 
E) all of the above

Question 8

The field of OD is the discipline that _____.

Accepted Answer

A) is rich in abstract theory 
B) is almost entirely intuitive 
C) is almost a pure science 
D) applies behavioral science to management problems 
E) all of the above 
A) is rich in abstract theory 
B) is almost entirely intuitive 
C) is almost a pure science 
D) applies behavioral science to management problems 
E) all of the above

Question 9

Peripheral norms are those norms that are essential to an organization's objectives.

Accepted Answer

A) True 
 B)False

Question 10

The increasing rate of change in a company's external environment is one reason for the utilization of organization development.

Accepted Answer

A) True 
 B)False

Question 11

An employee who utilizes creative individualism accepts peripheral norms and questions the peripheral norms.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a characteristic of OD?

Accepted Answer

A) depends upon power and political strategies 
B) imposed by management 
C) uses a micro approach to change 
D) seeks improved happiness of employees 
E) relies on humanistic values about people 
A) depends upon power and political strategies 
B) imposed by management 
C) uses a micro approach to change 
D) seeks improved happiness of employees 
E) relies on humanistic values about people

Question 13

The objective of OD techniques is to focus on a small segment of an organization so that it will not impact the rest of the system.

Accepted Answer

A) True 
 B)False

Question 14

Characteristics of OD include a collaborative approach to change and an emphasis on performance.

Accepted Answer

A) True 
 B)False

Question 15

The discipline that studies planned changes or the relationship between organizations and their environment is called _____.

Accepted Answer

A) management science 
B) management development 
C) psychology 
D) organizational development 
E) none of the above 
A) management science 
B) management development 
C) psychology 
D) organizational development 
E) none of the above

Question 16

Change is often difficult to implement within an organization because _____.

Accepted Answer

A) change may be perceived as conflicting with the organization's mission 
B) change may threaten the organization's culture and norms 
C) all organizations operate in an environment 
D) answers a and b 
E) none of the above 
A) change may be perceived as conflicting with the organization's mission 
B) change may threaten the organization's culture and norms 
C) all organizations operate in an environment 
D) answers a and b 
E) none of the above

Question 17

Integrating organizational goals and individuals' motivation for goal attainment is called _____.

Accepted Answer

A) organization development 
B) organization integration 
C) organization planning 
D) organization control 
E) none of the above 
A) organization development 
B) organization integration 
C) organization planning 
D) organization control 
E) none of the above

Question 18

Successful firms in the 21st century will share common traits,including being faster,more customer oriented,and larger.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT one of the early approaches to OD?

Accepted Answer

A) laboratory training 
B) economic and environmental analysis 
C) survey feedback 
D) applied behavioral science interventions 
E) survey research 
A) laboratory training 
B) economic and environmental analysis 
C) survey feedback 
D) applied behavioral science interventions 
E) survey research

Question 20

Which of the following is an example of a psychological contract?

Accepted Answer

A) application form 
B) legal contract 
C) job description 
D) purchase order 
E) unwritten agreement 
A) application form 
B) legal contract 
C) job description 
D) purchase order 
E) unwritten agreement

Organizational development characteristics include all of the following concepts EXCEPT _____.

The reason OD has emerged is because the external environment for most organizations is becoming more _____.

OD specialists may be either internal or external OD practitioners.

Organizations are considered static systems.

Which of the following statements with respect to the early practice of OD is correct?

The ideal behavior for a healthy and effective organization would be to encourage employees to _____,which can be termed creative individualism.

OD specialists _____.

The field of OD is the discipline that _____.

Peripheral norms are those norms that are essential to an organization's objectives.

The increasing rate of change in a company's external environment is one reason for the utilization of organization development.

An employee who utilizes creative individualism accepts peripheral norms and questions the peripheral norms.

Which of the following is a characteristic of OD?

The objective of OD techniques is to focus on a small segment of an organization so that it will not impact the rest of the system.

Characteristics of OD include a collaborative approach to change and an emphasis on performance.

The discipline that studies planned changes or the relationship between organizations and their environment is called _____.

Change is often difficult to implement within an organization because _____.

Integrating organizational goals and individuals' motivation for goal attainment is called _____.

Successful firms in the 21st century will share common traits,including being faster,more customer oriented,and larger.

Which of the following is NOT one of the early approaches to OD?

Which of the following is an example of a psychological contract?

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 1: Organization Development and Reinventing the Organization

Organizational development characteristics include all of the following concepts EXCEPT _____.

The reason OD has emerged is because the external environment for most organizations is becoming more _____.

OD specialists may be either internal or external OD practitioners.

Organizations are considered static systems.

Which of the following statements with respect to the early practice of OD is correct?

The ideal behavior for a healthy and effective organization would be to encourage employees to _____,which can be termed creative individualism.

OD specialists _____.

The field of OD is the discipline that _____.

Peripheral norms are those norms that are essential to an organization's objectives.

The increasing rate of change in a company's external environment is one reason for the utilization of organization development.

An employee who utilizes creative individualism accepts peripheral norms and questions the peripheral norms.

Which of the following is a characteristic of OD?

The objective of OD techniques is to focus on a small segment of an organization so that it will not impact the rest of the system.

Characteristics of OD include a collaborative approach to change and an emphasis on performance.

The discipline that studies planned changes or the relationship between organizations and their environment is called _____.

Change is often difficult to implement within an organization because _____.

Integrating organizational goals and individuals' motivation for goal attainment is called _____.

Successful firms in the 21st century will share common traits,including being faster,more customer oriented,and larger.

Which of the following is NOT one of the early approaches to OD?

Which of the following is an example of a psychological contract?

Organization Renewal: the Challenge of Change

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters