Question 1

A continual flow of information between an open system and its environment is known as _____.

Accepted Answer

A) entropy 
B) dynamic equilibrium 
C) feedback 
D) future shock 
E) renewal 
A) entropy 
B) dynamic equilibrium 
C) feedback 
D) future shock 
E) renewal C

Question 2

Stability is both a necessity and an obstruction to change.

Accepted Answer

A) True 
 B)False  True

Question 3

Process observation is the technique used to _____ work groups as systems.

Accepted Answer

A) renew and revitalize 
B) train and develop 
C) identify and categorize 
D) compare and contrast 
E) observe and analyze 
A) renew and revitalize 
B) train and develop 
C) identify and categorize 
D) compare and contrast 
E) observe and analyze E

Question 4

Which of the following is NOT an element of the technological environment of organizations?

Accepted Answer

A) process of innovation 
B) policies 
C) patents 
D) techniques 
E) equipment 
A) process of innovation 
B) policies 
C) patents 
D) techniques 
E) equipment

Question 5

In a hyperturbulent environment,management decisions can usually be based on the extrapolation of historical experience.

Accepted Answer

A) True 
 B)False

Question 6

Some ideas in systems theory have had substantial impact on management thinking.Which of the following refers to a system's tendency to break down unless it is maintained?

Accepted Answer

A) feedback 
B) entropy 
C) dynamic equilibrium 
D) process observation 
E) future shock 
A) feedback 
B) entropy 
C) dynamic equilibrium 
D) process observation 
E) future shock

Question 7

While change using the methods of organization transformation may be described as being _____,change using organization development may be described as being _____.

Accepted Answer

A) methodical,rapid 
B) critical,low priority 
C) rapid,critical 
D) adequate,superior 
E) revolutionary,evolutionary 
A) methodical,rapid 
B) critical,low priority 
C) rapid,critical 
D) adequate,superior 
E) revolutionary,evolutionary

Question 8

The elements of a system must have an established arrangement.

Accepted Answer

A) True 
 B)False

Question 9

Entropy is the use of supplies or assets in the transformation of resource inputs to outputs in an open system.

Accepted Answer

A) True 
 B)False

Question 10

The differences between organization transformation and organization development can also be referred to as the differences between revolution and evolution.

Accepted Answer

A) True 
 B)False

Question 11

The contingency approach states that there are many methods of accomplishing a change objective but there is one best way to change.

Accepted Answer

A) True 
 B)False

Question 12

The ongoing process of building innovation and adaptation into an organization is known as _____.

Accepted Answer

A) entropy 
B) static equilibrium 
C) feedback 
D) future shock 
E) renewal 
A) entropy 
B) static equilibrium 
C) feedback 
D) future shock 
E) renewal

Question 13

Future shock can be avoided by developing a sophisticated model of a closed system.

Accepted Answer

A) True 
 B)False

Question 14

In the contingency approach,managers must identify the best technique in terms of _____.

Accepted Answer

A) the situation 
B) the circumstances 
C) the time 
D) all of the above 
E) none of the above 
A) the situation 
B) the circumstances 
C) the time 
D) all of the above 
E) none of the above

Question 15

Contrast the following system concepts: entropy and dynamic equilibrium.

Accepted Answer

Entropy is a movement towards disorder a

Question 16

An entity that is in continual interaction with its environment and achieves a relatively steady state is said to be in _____.

Accepted Answer

A) entropy 
B) dynamic equilibrium 
C) a feedback stage 
D) future shock 
E) renewal 
A) entropy 
B) dynamic equilibrium 
C) a feedback stage 
D) future shock 
E) renewal

Question 17

One of an open system's basic qualities includes the requirement that the interrelationships of the individual system elements must be static.

Accepted Answer

A) True 
 B)False

Question 18

The contingency view of management suggests that _____.

Accepted Answer

A) managerial effectiveness depends on a set of conditions 
B) managerial efficiency depends on mathematical modeling 
C) managerial effectiveness depends on applying universal principles 
D) managerial efficiency depends on good human relations 
E) managerial effectiveness depends on its efficiencies 
A) managerial effectiveness depends on a set of conditions 
B) managerial efficiency depends on mathematical modeling 
C) managerial effectiveness depends on applying universal principles 
D) managerial efficiency depends on good human relations 
E) managerial effectiveness depends on its efficiencies

Question 19

The primary factor that differentiates an open system from a closed system is _____.

Accepted Answer

A) a closed system is self-contained and isolated from interactions with its environment 
B) open systems sustain dynamic equilibrium whereas a closed system disintegrates into entropy 
C) open systems have a feedback loop and closed systems do not 
D) all of the above 
E) none of the above 
A) a closed system is self-contained and isolated from interactions with its environment 
B) open systems sustain dynamic equilibrium whereas a closed system disintegrates into entropy 
C) open systems have a feedback loop and closed systems do not 
D) all of the above 
E) none of the above

Question 20

A renewing/transformational management system is characterized by _____.

Accepted Answer

A) a stable environment 
B) a formal structure that is clearly defined for all members to see 
C) an ability to deal with future shock 
D) centralized decision making 
E) all of the above 
A) a stable environment 
B) a formal structure that is clearly defined for all members to see 
C) an ability to deal with future shock 
D) centralized decision making 
E) all of the above

A continual flow of information between an open system and its environment is known as _____.

Stability is both a necessity and an obstruction to change.

Process observation is the technique used to _____ work groups as systems.

Which of the following is NOT an element of the technological environment of organizations?

In a hyperturbulent environment,management decisions can usually be based on the extrapolation of historical experience.

Some ideas in systems theory have had substantial impact on management thinking.Which of the following refers to a system's tendency to break down unless it is maintained?

While change using the methods of organization transformation may be described as being _,change using organization development may be described as being _.

The elements of a system must have an established arrangement.

Entropy is the use of supplies or assets in the transformation of resource inputs to outputs in an open system.

The differences between organization transformation and organization development can also be referred to as the differences between revolution and evolution.

The contingency approach states that there are many methods of accomplishing a change objective but there is one best way to change.

The ongoing process of building innovation and adaptation into an organization is known as _____.

Future shock can be avoided by developing a sophisticated model of a closed system.

In the contingency approach,managers must identify the best technique in terms of _____.

Contrast the following system concepts: entropy and dynamic equilibrium.

An entity that is in continual interaction with its environment and achieves a relatively steady state is said to be in _____.

One of an open system's basic qualities includes the requirement that the interrelationships of the individual system elements must be static.

The contingency view of management suggests that _____.

The primary factor that differentiates an open system from a closed system is _____.

A renewing/transformational management system is characterized by _____.

Organization Development and Reinventing the Organization

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

Exam 2: Organization Renewal: the Challenge of Change

A continual flow of information between an open system and its environment is known as _____.

Stability is both a necessity and an obstruction to change.

Process observation is the technique used to _____ work groups as systems.

Which of the following is NOT an element of the technological environment of organizations?

In a hyperturbulent environment,management decisions can usually be based on the extrapolation of historical experience.

Some ideas in systems theory have had substantial impact on management thinking.Which of the following refers to a system's tendency to break down unless it is maintained?

While change using the methods of organization transformation may be described as being _____,change using organization development may be described as being _____.

The elements of a system must have an established arrangement.

Entropy is the use of supplies or assets in the transformation of resource inputs to outputs in an open system.

The differences between organization transformation and organization development can also be referred to as the differences between revolution and evolution.

The contingency approach states that there are many methods of accomplishing a change objective but there is one best way to change.

The ongoing process of building innovation and adaptation into an organization is known as _____.

Future shock can be avoided by developing a sophisticated model of a closed system.

In the contingency approach,managers must identify the best technique in terms of _____.

Contrast the following system concepts: entropy and dynamic equilibrium.

An entity that is in continual interaction with its environment and achieves a relatively steady state is said to be in _____.

One of an open system's basic qualities includes the requirement that the interrelationships of the individual system elements must be static.

The contingency view of management suggests that _____.

The primary factor that differentiates an open system from a closed system is _____.

A renewing/transformational management system is characterized by _____.

Organization Development and Reinventing the Organization

Changing the Culture

Role and Style of the Od Practitioner

The Diagnostic Process

Overcoming Resistance to Change

Od Intervention Strategies

Process Intervention Skills

Employee Empowerment and Interpersonal Interventions

Team Development Interventions

Intergroup Development

Goal Setting for Effective Organizations

Work Team Development

High-Performing Systems and the Learning Organization

Organization Transformation and Strategic Change

The Challenge and the Future for Organizations

Filters

While change using the methods of organization transformation may be described as being _,change using organization development may be described as being _.