Exam 14: High-Performing Systems and the Learning Organization

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An important key to creating a successful high performance system (HPS)is the leaders' ability to display energy and zest for the task being performed,the product being built,and fellow team members.

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Discuss the characteristics of high performance systems.

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Characteristics include:
Clear on broad purposes and objectives for fulfilling these purposes
Commitment to these purposes,motivation high
Teamwork is focused on the task
Leadership is strong and clear
Fertile sources of inventions and new methods within the scope of their task
Clear boundaries that separate them from their environments
Often seen as a problem by other subsystems;avoid external control and produce to their own standards
Systems that have "jelled" and cohesive units.

High performance systems (HPSs)have blurred boundaries so that the systems can be integrated with their environments.

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In Likert's System 1 management,the organization is most like _____.

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Several system-wide approaches to OD present contradictory approaches to change.

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Reengineering emphasizes methodical and minor modifications to the current practices of an organization.

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Reengineering,as an OD intervention,incorporates _____.

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The learning objectives of the Grid OD seminar in Phase 1 include _____.

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Which of the following is NOT a characteristic of Likert's System 4 management?

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The eight criteria that Peter Vaill identified for examining systems include all the following EXCEPT _____.

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High performance systems require leaders who will _____.

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Learning organizations are characterized by employees focused on learning within their own department so that they are not confused with the interactions and objectives of other departments.

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Discuss the six phases of the Grid OD Program.

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High performance systems (HPSs)are often seen as a problem by other organization subsystems.

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Which of the following is a product of the Grid OD approach to management?

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The Grid OD system was created by _____.

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During the teamwork development phase of the OD grid program,the manager of each department sets individual and group goals.

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The tool used to gather information in the survey research method is _____.

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In Likert's System 4 management,there are a great many rules,policies,and procedures that need to be done.

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Likert's research of organizations describes System 2 management as a benevolent but authoritative system.

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