Exam 14: High-Performing Systems and the Learning Organization
Exam 1: Organization Development and Reinventing the Organization70 Questions
Exam 2: Organization Renewal: the Challenge of Change60 Questions
Exam 3: Changing the Culture45 Questions
Exam 4: Role and Style of the Od Practitioner71 Questions
Exam 5: The Diagnostic Process70 Questions
Exam 6: Overcoming Resistance to Change70 Questions
Exam 7: Od Intervention Strategies42 Questions
Exam 8: Process Intervention Skills50 Questions
Exam 9: Employee Empowerment and Interpersonal Interventions62 Questions
Exam 10: Team Development Interventions67 Questions
Exam 11: Intergroup Development61 Questions
Exam 12: Goal Setting for Effective Organizations66 Questions
Exam 13: Work Team Development69 Questions
Exam 14: High-Performing Systems and the Learning Organization46 Questions
Exam 15: Organization Transformation and Strategic Change52 Questions
Exam 16: The Challenge and the Future for Organizations45 Questions
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An important key to creating a successful high performance system (HPS)is the leaders' ability to display energy and zest for the task being performed,the product being built,and fellow team members.
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(True/False)
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Correct Answer:
True
Discuss the characteristics of high performance systems.
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(Essay)
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Correct Answer:
Characteristics include:
Clear on broad purposes and objectives for fulfilling these purposes
Commitment to these purposes,motivation high
Teamwork is focused on the task
Leadership is strong and clear
Fertile sources of inventions and new methods within the scope of their task
Clear boundaries that separate them from their environments
Often seen as a problem by other subsystems;avoid external control and produce to their own standards
Systems that have "jelled" and cohesive units.
High performance systems (HPSs)have blurred boundaries so that the systems can be integrated with their environments.
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(True/False)
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Correct Answer:
False
In Likert's System 1 management,the organization is most like _____.
(Multiple Choice)
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Several system-wide approaches to OD present contradictory approaches to change.
(True/False)
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Reengineering emphasizes methodical and minor modifications to the current practices of an organization.
(True/False)
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The learning objectives of the Grid OD seminar in Phase 1 include _____.
(Multiple Choice)
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Which of the following is NOT a characteristic of Likert's System 4 management?
(Multiple Choice)
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The eight criteria that Peter Vaill identified for examining systems include all the following EXCEPT _____.
(Multiple Choice)
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Learning organizations are characterized by employees focused on learning within their own department so that they are not confused with the interactions and objectives of other departments.
(True/False)
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High performance systems (HPSs)are often seen as a problem by other organization subsystems.
(True/False)
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Which of the following is a product of the Grid OD approach to management?
(Multiple Choice)
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During the teamwork development phase of the OD grid program,the manager of each department sets individual and group goals.
(True/False)
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The tool used to gather information in the survey research method is _____.
(Multiple Choice)
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In Likert's System 4 management,there are a great many rules,policies,and procedures that need to be done.
(True/False)
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Likert's research of organizations describes System 2 management as a benevolent but authoritative system.
(True/False)
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