Exam 12: Individual Behavior: Theres Beauty in Individual Differences

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Employer sponsored efforts to encourage exercise, better nutrition, and the end of destructive habits related to smoking or alcohol are known as __________.

(Short Answer)
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All stress is a detrimental consequence of the workplace, one that should be eliminated.

(True/False)
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High self-monitors are able to adjust behavior in response to external factors.

(True/False)
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Organizational __________ behaviors are the extras people do to go the additional mile in their work.

(Multiple Choice)
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A(n) __________ personality is oriented toward extreme achievement, impatience, and perfectionism.

(Multiple Choice)
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Define locus of control in terms of its two components.

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The discomfort felt when our behaviors are inconsistent with our attitudes is known as __________.

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The discomfort that a person feels when attitude and behavior are inconsistent is called __________.*

(Multiple Choice)
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Define perception and describe the four types of perception distortions.

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Job burnout and workplace rage can be the result of long term __________.

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Mary has had four exams this week. In addition, she has been working overtime at her manager's request. She thinks she did poorly on the last exam and is afraid she will fail in this one. This is an example of __________.*

(Multiple Choice)
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A person who is __________ is trusting, courteous, and helpful, getting along well with others.

(Short Answer)
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Alex is having difficulty at work and he believes that the problem is with his work environment even though all others are doing well. Alex, most likely, has a(n) __________ locus of control.

(Multiple Choice)
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The reason(s) that managers should be concerned about job satisfaction include(s):

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__________ behaviors include absenteeism and turnover.

(Short Answer)
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The tendency to overestimate internal factors and underestimate external factors as influences on someone's behavior is called __________.

(Multiple Choice)
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__________ involves behaviors that go beyond the assigned job duties to benefit the organization as a whole.

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__________ underestimates internal factors and overestimates external factors as influences on someone's behavior.*

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Type A personalities tend to bring stress on themselves.

(True/False)
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The spillover of one's positive or negative moods onto others is called mood __________.*

(Multiple Choice)
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