Exam 2: Management Learning: Great Things Grow From Strong Foundations

Two key elements of Weber's bureaucracy were fairness and __________.

Management science and __________ apply mathematical techniques to solve management problems.

Which of the following can be described as the best management style?*

Having a Theory X view of employees can actually encourage Theory X behaviors in your employees.

One of the surprise findings in the Hawthorne studies was that __________.

A(n) __________ consistently achieves excellence while creating a high-quality work environment.

Follett would say that the successful 21^st-century executive must be an inspiring leader who attracts talented people and motivates them in a setting where everyone can do his or her best work.

The study of how organizations produce goods and services is called __________.

Why is it necessary for today's organizations to embrace contingency thinking?

Modern management thinking would suggest that:

According to Max Weber, a(n) ________ is a rational and efficient form of organization based on logic, order, and legitimate authority.*

McGregor's work focuses on opposing views of human nature, a positive view known as __________ and a negative view known as __________.

A(n) __________ transforms resource inputs from the environment into product outputs.*

Bert and John Jacobs, co-founders of the company Life is Good, suggests that the message of the "Life is Good" brand is to:

The Hawthorne studies established a clear link between working conditions and worker performance.

__________ is considered a prophet of management and one of the most important American women in the fields of civics and sociology.

A faculty member complains that her students are lazy, don't really want to be in school, and are very irresponsible in their studies. This faculty member holds a __________ assumption.*

The Principles of Scientific Management was written in 1911 by __________.*

Based on the findings of the Hawthorne studies, as a manager you know that:

Which of the following is NOT a part of Theory Y?*