Question 1

Once the decision is made, the role of the manager in the decision-making process is over.

Accepted Answer

A) True 
 B)False  False

Question 2

Why do people escalate commitment to failing actions?

Accepted Answer

The difference is not always clear between "just a little more persistence" bringing success (note all the cultural myths about heroes that stuck with it and triumphed) and when an effort will never work; peer pressure to keep something going; and ego and the desire to avoid being associated with a mistake can all play a role in escalation

Question 3

A decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment.

Accepted Answer

A)  uncertain 
B)  bad 
C)  improbable 
D)  risk 
A)  uncertain 
B)  bad 
C)  improbable 
D)  risk A

Question 4

If you are seeking the best possible solution, you are seeking to __________ your decision.

Accepted Answer

The answer of If you are seeking the best possible...

Question 5

Nonprogrammed decisions are used to create novel solutions for unique situations.

Accepted Answer

A) True 
 B)False

Question 6

What makes decision-making so challenging in the "real world" of management?

Accepted Answer

Information is incomplete, ris

Question 7

A decision that chooses the first satisfactory alternative that is presented is called a(n) __________ decision.

Accepted Answer

A)  OK 
B)  reasonable 
C)  satisficing 
D)  classical 
A)  OK 
B)  reasonable 
C)  satisficing 
D)  classical

Question 8

A __________ decision applies a solution from past experience to a routine problem.

Accepted Answer

A)  correct 
B)  programmed 
C)  nonprogrammed 
D)  complex 
A)  correct 
B)  programmed 
C)  nonprogrammed 
D)  complex

Question 9

__________ are comfortable with abstraction and unstructured situations. They tend to be idealistic, prone toward intellectual and theoretical positions, and are logical and impersonal.

Accepted Answer

A)  Sensation feelers 
B)  Intuitive thinkers 
C)  Sensation thinkers 
D)  Intuitive feelers 
A)  Sensation feelers 
B)  Intuitive thinkers 
C)  Sensation thinkers 
D)  Intuitive feelers

Question 10

Individuals who are proactive information gatherers and are forward thinking are said to be:

Accepted Answer

A)  problem seekers. 
B)  problem avoiders. 
C)  lazy managers. 
D)  problem solvers. 
A)  problem seekers. 
B)  problem avoiders. 
C)  lazy managers. 
D)  problem solvers.

Question 11

Cost-benefit analysis is used in the "__________" step of the decision-making process.*

Accepted Answer

A)  evaluating results 
B)  defining the problem 
C)  implementing the decision 
D)  generating alternative courses of action 
A)  evaluating results 
B)  defining the problem 
C)  implementing the decision 
D)  generating alternative courses of action

Question 12

The __________ decision making model assumes rationality and complete information.

Accepted Answer

A)  classical 
B)  logical 
C)  behavioral 
D)  optimizing 
A)  classical 
B)  logical 
C)  behavioral 
D)  optimizing

Question 13

One factor that should be considered in all steps of the decision-making process is __________.*

Accepted Answer

A)  escalating commitment 
B)  alternative analysis 
C)  ethical reasoning 
D)  financial impact 
A)  escalating commitment 
B)  alternative analysis 
C)  ethical reasoning 
D)  financial impact

Question 14

The three types of decision making environments are __________, __________, and __________.

Accepted Answer

A)  good, neutral, bad 
B)  certain, risk, uncertain 
C)  absolute, not sure, no idea 
D)  certain, not sure, risk 
A)  good, neutral, bad 
B)  certain, risk, uncertain 
C)  absolute, not sure, no idea 
D)  certain, not sure, risk

Question 15

A(n) __________ is a choice among possible alternative courses of action.

Accepted Answer

A)  alternative 
B)  inquiry 
C)  guess 
D)  decision 
A)  alternative 
B)  inquiry 
C)  guess 
D)  decision

Question 16

The generation of a novel idea or approach that solves a problem or identifies an opportunity is called __________

Accepted Answer

A)  problem solving 
B)  representative thinking 
C)  creativity 
D)  availability heuristic 
A)  problem solving 
B)  representative thinking 
C)  creativity 
D)  availability heuristic

Question 17

The ability to gather and use information to solve problems is called __________.*

Accepted Answer

A)  problem solving 
B)  information competency 
C)  information management 
D)  inquiring 
A)  problem solving 
B)  information competency 
C)  information management 
D)  inquiring

Question 18

Step one in the decision-making process is where the problem or opportunity is identified and defined.

Accepted Answer

A) True 
 B)False

Question 19

An operational deficiency involving something going wrong or about to go wrong is known as a(n) __________.

Accepted Answer

performanc

Question 20

Which of the following is NOT one of the drivers of personal creativity?

Accepted Answer

A)  Task expertise 
B)  Task motivation 
C)  Subjective experience 
D)  Creativity skills 
A)  Task expertise 
B)  Task motivation 
C)  Subjective experience 
D)  Creativity skills

Once the decision is made, the role of the manager in the decision-making process is over.

Why do people escalate commitment to failing actions?

A decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment.

If you are seeking the best possible solution, you are seeking to __________ your decision.

Nonprogrammed decisions are used to create novel solutions for unique situations.

What makes decision-making so challenging in the "real world" of management?

A decision that chooses the first satisfactory alternative that is presented is called a(n) __________ decision.

A __________ decision applies a solution from past experience to a routine problem.

__________ are comfortable with abstraction and unstructured situations. They tend to be idealistic, prone toward intellectual and theoretical positions, and are logical and impersonal.

Individuals who are proactive information gatherers and are forward thinking are said to be:

Cost-benefit analysis is used in the "__________" step of the decision-making process.*

The __________ decision making model assumes rationality and complete information.

One factor that should be considered in all steps of the decision-making process is __________.*

The three types of decision making environments are , , and __.

A(n) __________ is a choice among possible alternative courses of action.

The generation of a novel idea or approach that solves a problem or identifies an opportunity is called __________

The ability to gather and use information to solve problems is called __________.*

Step one in the decision-making process is where the problem or opportunity is identified and defined.

An operational deficiency involving something going wrong or about to go wrong is known as a(n) __________.

Which of the following is NOT one of the drivers of personal creativity?

Managers and the Management Process: Everyone Becomes a Manager Someday

Management Learning: Great Things Grow From Strong Foundations

Ethics and Social Responsibility: Character Doesnt Stay Home When We Go to Work

Plans and Planning Techniques: Get There Faster With Objectives

Controls and Control Systems: What Gets Measured Happens

Strategy and Strategic Management: Insight and Hard Work Deliver Results

Organization Structure and Design: Its All About Working Together

Organizational Cultures, Innovation, and Change: Adaptability and Values Set the Tone

Human Resource Management: Nurturing Turns Potential Into Performance

Leadership: a Leader Lives in Each of Us

Individual Behavior: Theres Beauty in Individual Differences

Motivation: Respect Unlocks Human Potential

Teams and Teamwork: Two Heads Really Can Be Better Than One

Communication: Listening Is the Key to Understanding

Diversity and Global Cultures: There Are New Faces in the Neighborhood

Globalization and International Business: Going Global Isnt Just for Travelers

Entrepreneurship and Small Business: Taking Risks Can Make Dreams Come True

Filters

Exam 4: Managers As Decision Makers: There Is No Substitute for a Good Decision

Once the decision is made, the role of the manager in the decision-making process is over.

Why do people escalate commitment to failing actions?

A decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment.

If you are seeking the best possible solution, you are seeking to __________ your decision.

Nonprogrammed decisions are used to create novel solutions for unique situations.

What makes decision-making so challenging in the "real world" of management?

A decision that chooses the first satisfactory alternative that is presented is called a(n) __________ decision.

A __________ decision applies a solution from past experience to a routine problem.

__________ are comfortable with abstraction and unstructured situations. They tend to be idealistic, prone toward intellectual and theoretical positions, and are logical and impersonal.

Individuals who are proactive information gatherers and are forward thinking are said to be:

Cost-benefit analysis is used in the "__________" step of the decision-making process.*

The __________ decision making model assumes rationality and complete information.

One factor that should be considered in all steps of the decision-making process is __________.*

The three types of decision making environments are __________, __________, and __________.

A(n) __________ is a choice among possible alternative courses of action.

The generation of a novel idea or approach that solves a problem or identifies an opportunity is called __________

The ability to gather and use information to solve problems is called __________.*

Step one in the decision-making process is where the problem or opportunity is identified and defined.

An operational deficiency involving something going wrong or about to go wrong is known as a(n) __________.

Which of the following is NOT one of the drivers of personal creativity?

Managers and the Management Process: Everyone Becomes a Manager Someday

Management Learning: Great Things Grow From Strong Foundations

Ethics and Social Responsibility: Character Doesnt Stay Home When We Go to Work

Plans and Planning Techniques: Get There Faster With Objectives

Controls and Control Systems: What Gets Measured Happens

Strategy and Strategic Management: Insight and Hard Work Deliver Results

Organization Structure and Design: Its All About Working Together

Organizational Cultures, Innovation, and Change: Adaptability and Values Set the Tone

Human Resource Management: Nurturing Turns Potential Into Performance

Leadership: a Leader Lives in Each of Us

Individual Behavior: Theres Beauty in Individual Differences

Motivation: Respect Unlocks Human Potential

Teams and Teamwork: Two Heads Really Can Be Better Than One

Communication: Listening Is the Key to Understanding

Diversity and Global Cultures: There Are New Faces in the Neighborhood

Globalization and International Business: Going Global Isnt Just for Travelers

Entrepreneurship and Small Business: Taking Risks Can Make Dreams Come True

Filters

The three types of decision making environments are , , and __.