Exam 9: E-Commerce and the Entrepreneur

The building fund manager,Mr.Grover,has been overwhelmed by the generosity of the community and numerous requests to donate supplies.Describe how the Web site may be able to help him organize the donation requests and determine the type and quality of the building supplies needed?

(Essay)

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Question 81

A method of increasing customer loyalty and establishing better relationships is to develop a community of customers with similar interests who can use chat rooms,message boards,guest books,etc.

(True/False)

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Question 82

Research indicates that many customers don't trust the Web sites they visit.

(True/False)

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Question 83

The typical Internet user now spends 183 hours per year online,more that he or she spends reading newspapers,magazines,or books,listening to recorded music,playing video games,or watching home videos.

(True/False)

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Question 84

There is plenty of room for improvement in customer service on the Web.Research by Harris Interactive reports that more than ________ of online shippers said that they expect higher levels of customer service than they do in offline,traditional stores..

(Multiple Choice)

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Question 85

Search engine listings that are the result of "spiders," powerful programs that crawl around the Web and analyze sites for keywords links,and other data are :

(Multiple Choice)

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Question 86

Research indicates that younger audiences do not take the time to seek product information before they make a purchase.

(True/False)

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Question 87

An important factor of e-commerce is speed.

(True/False)

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Question 88

The better Web sites avoid clutter,include a menu bar for easier navigation,include a FAQ section,and are careful about typos,formatting,font sizes,and colors.

(True/False)

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Question 89

The security software that can trace a hacker's location is identified by which of the following?

(Multiple Choice)

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Question 90

You should never offer your customers "freebies" unless they are truly valuable and expensive; otherwise,you will earn a negative reputation among your customers.

(True/False)

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Question 91

A study by the Pew Internet and American Life Project reports that 60 percent of Americans research products and services online before buying them,an increase of 35 percent from the year 2000.

(True/False)

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Question 92

All of the following represent benefits of selling on the Web except:

(Multiple Choice)

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Question 93

A combination of hardware and software that allows employees to have access to the Internet but keeps unauthorized users from entering the company's network is called:

(Multiple Choice)

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Question 94

Before your Web site can become the foundation of a successful e-business,you must create it with your target audience in mind.

(True/False)

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Question 95

The Internet has reached a 50 percent penetration level within the U.S.

(True/False)

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Question 96

The most common problem is the online transactions that customers dispute,referred to as:

(Multiple Choice)

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Question 97

Before a Web site can become the foundation for a successful e-business:

(Multiple Choice)

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Question 98

A study by the Pew Internet and American Life Project reports that percent of Americans research products and services online before buying them,an increase of percent in the year 2000.

(Multiple Choice)

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Question 99

It is better to avoid delays in going online by simply getting your site up and running,and then fixing it,tweaking it,and updating it to meet changing customer demands,rather than taking so much time trying to create the perfect online store at first attempt.

(True/False)

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Question 100

Showing 81 - 100 of 134

The building fund manager,Mr.Grover,has been overwhelmed by the generosity of the community and numerous requests to donate supplies.Describe how the Web site may be able to help him organize the donation requests and determine the type and quality of the building supplies needed?

A method of increasing customer loyalty and establishing better relationships is to develop a community of customers with similar interests who can use chat rooms,message boards,guest books,etc.

Research indicates that many customers don't trust the Web sites they visit.

The typical Internet user now spends 183 hours per year online,more that he or she spends reading newspapers,magazines,or books,listening to recorded music,playing video games,or watching home videos.

There is plenty of room for improvement in customer service on the Web.Research by Harris Interactive reports that more than ________ of online shippers said that they expect higher levels of customer service than they do in offline,traditional stores..

Search engine listings that are the result of "spiders," powerful programs that crawl around the Web and analyze sites for keywords links,and other data are :

Research indicates that younger audiences do not take the time to seek product information before they make a purchase.

An important factor of e-commerce is speed.

The better Web sites avoid clutter,include a menu bar for easier navigation,include a FAQ section,and are careful about typos,formatting,font sizes,and colors.

The security software that can trace a hacker's location is identified by which of the following?

You should never offer your customers "freebies" unless they are truly valuable and expensive; otherwise,you will earn a negative reputation among your customers.

A study by the Pew Internet and American Life Project reports that 60 percent of Americans research products and services online before buying them,an increase of 35 percent from the year 2000.

All of the following represent benefits of selling on the Web except:

A combination of hardware and software that allows employees to have access to the Internet but keeps unauthorized users from entering the company's network is called:

Before your Web site can become the foundation of a successful e-business,you must create it with your target audience in mind.

The Internet has reached a 50 percent penetration level within the U.S.

The most common problem is the online transactions that customers dispute,referred to as:

Before a Web site can become the foundation for a successful e-business:

A study by the Pew Internet and American Life Project reports that percent of Americans research products and services online before buying them,an increase of percent in the year 2000.

It is better to avoid delays in going online by simply getting your site up and running,and then fixing it,tweaking it,and updating it to meet changing customer demands,rather than taking so much time trying to create the perfect online store at first attempt.

The Foundations of Entrepreneurship

Inside the Entrepreneurial Mind: From Ideas to Reality

Designing a Competitive Business Model and Building a Solid Strategic Plan

Conducting a Feasibility Analysis and Crafting a Winning Business Plan

Forms of Business Ownership

Franchising and the Entrepreneur

Buying an Existing Business

Building a Powerful Marketing Plan

Pricing Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Sources of Financing: Debt and Equity

Choosing the Right Location and Layout

Global Opportunities

Building a Team and Management Succession

Filters

Exam 9: E-Commerce and the Entrepreneur

The building fund manager,Mr.Grover,has been overwhelmed by the generosity of the community and numerous requests to donate supplies.Describe how the Web site may be able to help him organize the donation requests and determine the type and quality of the building supplies needed?

A method of increasing customer loyalty and establishing better relationships is to develop a community of customers with similar interests who can use chat rooms,message boards,guest books,etc.

Research indicates that many customers don't trust the Web sites they visit.

The typical Internet user now spends 183 hours per year online,more that he or she spends reading newspapers,magazines,or books,listening to recorded music,playing video games,or watching home videos.

There is plenty of room for improvement in customer service on the Web.Research by Harris Interactive reports that more than ________ of online shippers said that they expect higher levels of customer service than they do in offline,traditional stores..

Search engine listings that are the result of "spiders," powerful programs that crawl around the Web and analyze sites for keywords links,and other data are :

Research indicates that younger audiences do not take the time to seek product information before they make a purchase.

An important factor of e-commerce is speed.

The better Web sites avoid clutter,include a menu bar for easier navigation,include a FAQ section,and are careful about typos,formatting,font sizes,and colors.

The security software that can trace a hacker's location is identified by which of the following?

You should never offer your customers "freebies" unless they are truly valuable and expensive; otherwise,you will earn a negative reputation among your customers.

A study by the Pew Internet and American Life Project reports that 60 percent of Americans research products and services online before buying them,an increase of 35 percent from the year 2000.

All of the following represent benefits of selling on the Web except:

A combination of hardware and software that allows employees to have access to the Internet but keeps unauthorized users from entering the company's network is called:

Before your Web site can become the foundation of a successful e-business,you must create it with your target audience in mind.

The Internet has reached a 50 percent penetration level within the U.S.

The most common problem is the online transactions that customers dispute,referred to as:

Before a Web site can become the foundation for a successful e-business:

A study by the Pew Internet and American Life Project reports that ________ percent of Americans research products and services online before buying them,an increase of ________ percent in the year 2000.

It is better to avoid delays in going online by simply getting your site up and running,and then fixing it,tweaking it,and updating it to meet changing customer demands,rather than taking so much time trying to create the perfect online store at first attempt.

The Foundations of Entrepreneurship

Inside the Entrepreneurial Mind: From Ideas to Reality

Designing a Competitive Business Model and Building a Solid Strategic Plan

Conducting a Feasibility Analysis and Crafting a Winning Business Plan

Forms of Business Ownership

Franchising and the Entrepreneur

Buying an Existing Business

Building a Powerful Marketing Plan

Pricing Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Sources of Financing: Debt and Equity

Choosing the Right Location and Layout

Global Opportunities

Building a Team and Management Succession

Filters

A study by the Pew Internet and American Life Project reports that percent of Americans research products and services online before buying them,an increase of percent in the year 2000.