Exam 2: A History Module

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The organizers of the Hawthorne studies expected worker productivity to be proportional to ________ in the factory.

(Multiple Choice)
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The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction.

(True/False)
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Henry Gantt's contribution to management theory was to develop efficient ways to schedule.

(True/False)
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What inspired Robert Owen to devote efforts into creating an safer workplace?

(Multiple Choice)
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Unity of command means that all employees should answer to only one superior.

(True/False)
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Classical approaches to management include the work of Taylor, Fayol, and Weber.

(True/False)
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What we call job specialization today was termed this in the eighteenth century.

(Multiple Choice)
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In a short essay, discuss the work of Henri Fayol and Max Weber as it relates to the general administrative approach to management.

(Essay)
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The size and scope of Industrial Revolution factories made such things as ________ necessary for companies.

(Multiple Choice)
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In a short essay, discuss the impact that the Industrial Revolution had on management.

(Essay)
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Which of the following is most closely associated with making the workplace more humane?

(Multiple Choice)
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Industrial Revolution factories needed accurate demand forecasts to avoid making ________ products.

(Multiple Choice)
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________ is the originator of the Fourteen Principles of Management.

(Multiple Choice)
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A highly centralized organization is one in which subordinates are given a lot of opportunity to make decisions.

(True/False)
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Deming's total quality management system largely ignored the needs of customers.

(True/False)
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Which of the following is NOT a topic that is addressed by organizational behavior research?

(Multiple Choice)
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Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.

(True/False)
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Organizational behavior (OB) uses ________ experiments to find out how and why people behave in certain ways.

(Multiple Choice)
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The contingency approach to management states that there is a single best way to manage all organizations.

(True/False)
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Which technology development is likely to have the greatest impact on the organization of the future?

(Multiple Choice)
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