Question 1

A climate where accountabilities are clear is an important aspect of a leadership development culture.

Accepted Answer

A) True 
 B)False  True

Question 2

Distinguishing between leadership and management leads to a dysfunctional IT organization.

Accepted Answer

A) True 
 B)False  True

Question 3

Hierarchical structures with command-and-control leadership are not only effective,
but they can actually become a catalyst to the development of a high-performance IT group.

Accepted Answer

A) True 
 B)False  False

Question 4

Generating insights into how technology and processes can be utilized to create new products and services or help the organization work more effectively is an example of which soft skill?

Accepted Answer

A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources 
A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources

Question 5

Most IT organizations include some form of ________ assessment and development as part of their management training programs.

Accepted Answer

A)  mentoring 
B)  leadership 
C)  personal mastery 
D)  organizational understanding 
E)  personal integrity 
A)  mentoring 
B)  leadership 
C)  personal mastery 
D)  organizational understanding 
E)  personal integrity

Question 6

Leadership development programs should have:

Accepted Answer

A)  short-term goals. 
B)  long-term goals. 
C)  both long- and short-term benefits. 
D)  long-term goals and empowerment. 
E)  short-term goals and empowerment. 
A)  short-term goals. 
B)  long-term goals. 
C)  both long- and short-term benefits. 
D)  long-term goals and empowerment. 
E)  short-term goals and empowerment.

Question 7

Which of the following are new challenges facing IT organizations today?

Accepted Answer

A)  Achieving business growth goals and enterprise transformation. 
B)  Coping with technical and relationship complexity. 
C)  Facilitating innovation and knowledge development. 
D)  Managing an increasingly mobile and virtual workforce. 
E)  All the above 
A)  Achieving business growth goals and enterprise transformation. 
B)  Coping with technical and relationship complexity. 
C)  Facilitating innovation and knowledge development. 
D)  Managing an increasingly mobile and virtual workforce. 
E)  All the above

Question 8

Is the traditional hierarchical organization structure and top-down command-
and-control leader on the decline? List (3) reasons this may or may not be true.

Accepted Answer

The traditional style of leadership is s

Question 9

Individuals within IT have more opportunities to affect an organization, both positively and negatively, than others at similar levels in the business.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following creates a management system that frees staff up to make appropriate decisions?

Accepted Answer

A)  Acceptance of accountability 
B)  Clear and frequent communication 
C)  Empowerment 
D)  A climate of trust 
E)  Well-articulated and instantiated values 
A)  Acceptance of accountability 
B)  Clear and frequent communication 
C)  Empowerment 
D)  A climate of trust 
E)  Well-articulated and instantiated values

Question 11

Having a solid understanding of the organization's current operations and future direction is an example of which soft skill?

Accepted Answer

A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources 
A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources

Question 12

Good IT leaders are required to have a further set of skills that could be collectively called:

Accepted Answer

A)  mentoring 
B)  leadership 
C)  strategic vision 
D)  organizational understanding 
E)  personal integrity 
A)  mentoring 
B)  leadership 
C)  strategic vision 
D)  organizational understanding 
E)  personal integrity

Question 13

What is meant by the phrase "A climate of trust"?

Accepted Answer

Trust that management means what it says

Question 14

IT accountability is established by setting expectations and delivering results that meet or exceed those expectations.

Accepted Answer

A) True 
 B)False

Question 15

Few IT leadership teams are well equipped for the challenge of strong IT leadership.

Accepted Answer

A) True 
 B)False

Question 16

A key expectation of strategic vision in IT is enterprise transformation.

Accepted Answer

A) True 
 B)False

Question 17

While the ability to lead business transformation and to gain and maintain executive attention, these issues are not central to establishing and maintaining IT credibility in an organization.

Accepted Answer

A) True 
 B)False

Question 18

The death of the traditional hierarchical organization structure and top-down command-
and-control leader has never been predicted and is a fallacy.

Accepted Answer

A) True 
 B)False

Question 19

What (2) categories can the qualities that make a good leader be broken down into?

Accepted Answer

1. Personal mastery. These qualities emb

Question 20

But being able to drive transformation forward, involves a number of additional skills such as:

Accepted Answer

A)  political savvy. 
B)  organizational problem solving. 
C)  effective use of governance structures. 
D)  governance design. 
E)  All the above. 
A)  political savvy. 
B)  organizational problem solving. 
C)  effective use of governance structures. 
D)  governance design. 
E)  All the above.

A climate where accountabilities are clear is an important aspect of a leadership development culture.

Distinguishing between leadership and management leads to a dysfunctional IT organization.

Hierarchical structures with command-and-control leadership are not only effective, but they can actually become a catalyst to the development of a high-performance IT group.

Generating insights into how technology and processes can be utilized to create new products and services or help the organization work more effectively is an example of which soft skill?

Most IT organizations include some form of ________ assessment and development as part of their management training programs.

Leadership development programs should have:

Which of the following are new challenges facing IT organizations today?

Is the traditional hierarchical organization structure and top-down command- and-control leader on the decline? List (3) reasons this may or may not be true.

Individuals within IT have more opportunities to affect an organization, both positively and negatively, than others at similar levels in the business.

Which of the following creates a management system that frees staff up to make appropriate decisions?

Having a solid understanding of the organization's current operations and future direction is an example of which soft skill?

Good IT leaders are required to have a further set of skills that could be collectively called:

What is meant by the phrase "A climate of trust"?

IT accountability is established by setting expectations and delivering results that meet or exceed those expectations.

Few IT leadership teams are well equipped for the challenge of strong IT leadership.

A key expectation of strategic vision in IT is enterprise transformation.

While the ability to lead business transformation and to gain and maintain executive attention, these issues are not central to establishing and maintaining IT credibility in an organization.

The death of the traditional hierarchical organization structure and top-down command- and-control leader has never been predicted and is a fallacy.

What (2) categories can the qualities that make a good leader be broken down into?

But being able to drive transformation forward, involves a number of additional skills such as:

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

It Sourcing

Delivering IT Functions: a Decision Framework

Developing It Professionalism

Filters

Exam 18: Building Better It Leaders From the Bottom up

A climate where accountabilities are clear is an important aspect of a leadership development culture.

Distinguishing between leadership and management leads to a dysfunctional IT organization.

Hierarchical structures with command-and-control leadership are not only effective, but they can actually become a catalyst to the development of a high-performance IT group.

Generating insights into how technology and processes can be utilized to create new products and services or help the organization work more effectively is an example of which soft skill?

Most IT organizations include some form of ________ assessment and development as part of their management training programs.

Leadership development programs should have:

Which of the following are new challenges facing IT organizations today?

Is the traditional hierarchical organization structure and top-down command- and-control leader on the decline? List (3) reasons this may or may not be true.

Individuals within IT have more opportunities to affect an organization, both positively and negatively, than others at similar levels in the business.

Which of the following creates a management system that frees staff up to make appropriate decisions?

Having a solid understanding of the organization's current operations and future direction is an example of which soft skill?

Good IT leaders are required to have a further set of skills that could be collectively called:

What is meant by the phrase "A climate of trust"?

IT accountability is established by setting expectations and delivering results that meet or exceed those expectations.

Few IT leadership teams are well equipped for the challenge of strong IT leadership.

A key expectation of strategic vision in IT is enterprise transformation.

While the ability to lead business transformation and to gain and maintain executive attention, these issues are not central to establishing and maintaining IT credibility in an organization.

The death of the traditional hierarchical organization structure and top-down command- and-control leader has never been predicted and is a fallacy.

What (2) categories can the qualities that make a good leader be broken down into?

But being able to drive transformation forward, involves a number of additional skills such as:

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

It Sourcing

Delivering IT Functions: a Decision Framework

Developing It Professionalism

Filters