Question 1

Which of the following is the hallmark of modern leadership?

Accepted Answer

A)  Acceptance of accountability 
B)  Clear and frequent communication 
C)  Empowerment 
D)  A climate of trust 
E)  Well-articulated and instantiated values 
A)  Acceptance of accountability 
B)  Clear and frequent communication 
C)  Empowerment 
D)  A climate of trust 
E)  Well-articulated and instantiated values

Question 2

A strong value system is crucial to bringing together and motivating a large, diverse workforce and helping staff act in ways that support the company's brand and values.

Accepted Answer

A) True 
 B)False

Question 3

Understanding how one relates to others, how they respond to you, is referred to as:

Accepted Answer

A)  Mentoring skills 
B)  Leadership skills 
C)  Personal Mastery skills 
D)  Organization understanding 
A)  Mentoring skills 
B)  Leadership skills 
C)  Personal Mastery skills 
D)  Organization understanding

Question 4

Leadership qualities should be explicitly recognized, reinforced, and rewarded only at the management level of the IT organization.

Accepted Answer

A) True 
 B)False

Question 5

Using job assignments and budgets to enhance people's capabilities, identifying and developing emergent leaders, and using reward and recognition programs to motivate and encourage staff is an example of which soft skill?

Accepted Answer

A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources 
A)  Business understanding 
B)  Strategic understanding 
C)  Organizational understanding 
D)  Creating a supportive environment 
E)  Effective use of resources

Question 6

The ability to know when and where particular behaviors/skills are required and how they should be deployed is an example of which soft skill?

Accepted Answer

A)  Business understanding 
B)  Ability to gain business attention 
C)  Flexibility of approach 
D)  Creating a supportive environment 
E)  Effective use of resources 
A)  Business understanding 
B)  Ability to gain business attention 
C)  Flexibility of approach 
D)  Creating a supportive environment 
E)  Effective use of resources

Question 7

Formal leadership training may be one of the least effective and most expensive aspects of building better IT leaders.

Accepted Answer

A) True 
 B)False

Question 8

The ability to motivate business executives to lead business transformation is an example of which soft skill?

Accepted Answer

A)  Business understanding 
B)  Ability to gain business attention 
C)  Flexibility of approach 
D)  Creating a supportive environment 
E)  Organizational understanding 
A)  Business understanding 
B)  Ability to gain business attention 
C)  Flexibility of approach 
D)  Creating a supportive environment 
E)  Organizational understanding

Question 9

The dot-com boom and bust soured many companies on the top-line potential of IT.

Accepted Answer

A) True 
 B)False

Question 10

Because IT people come from a technical background and are more analytic in their thinking, they typically do not have strong soft skills.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following cultural norms thrives in a climate of trust?

Accepted Answer

A)  Accountability 
B)  Values 
C)  Empowerment 
D)  Clear communication 
E)  All the above 
A)  Accountability 
B)  Values 
C)  Empowerment 
D)  Clear communication 
E)  All the above

Question 12

List and describe (3) cultural norms that nurture and help build talented managers and IT leaders.

Accepted Answer

Any combination of the following:
• Well

Question 13

Since the dot-com bust, there has been renewed emphasis on how IT can help the organization achieve competitive differentiation and top-line growth.

Accepted Answer

A) True 
 B)False

Question 14

New technologies change how information is acquired and disseminated but not how people are influenced or make decisions.

Accepted Answer

A) True 
 B)False

Question 15

Why is it important for an organization to develop well-articulated and instantiated values?

Accepted Answer

Values guide how staff should behave eve

Question 16

Because of the importance of IT, IT leadership initiatives within the business will be accepted even if IT is consistently unable to deliver results.

Accepted Answer

A) True 
 B)False

Question 17

Fostering leadership skills throughout all levels of IT is important to IT's future effectiveness, however, leadership development is very hit and miss in most IT organizations.

Accepted Answer

A) True 
 B)False

Question 18

Motivation, team building, collaboration, communication, risk assessment, problem solving, and coaching, are all examples of:

Accepted Answer

A)  Mentoring skills 
B)  Leadership skills 
C)  Personal Mastery skills 
D)  Organization understanding 
A)  Mentoring skills 
B)  Leadership skills 
C)  Personal Mastery skills 
D)  Organization understanding

Question 19

Which of the following is established by setting expectations and delivering results that meet or exceed expectations?

Accepted Answer

A)  Accountability 
B)  Empowerment 
C)  A climate of trust 
D)  Well-articulated and instantiated values 
E)  All the above 
A)  Accountability 
B)  Empowerment 
C)  A climate of trust 
D)  Well-articulated and instantiated values 
E)  All the above

Question 20

List and describe (3) reasons why IT staff are now expected to act as leaders, regardless of their official job titles.

Accepted Answer

Any combination of the following:
• Top-

Which of the following is the hallmark of modern leadership?

A strong value system is crucial to bringing together and motivating a large, diverse workforce and helping staff act in ways that support the company's brand and values.

Understanding how one relates to others, how they respond to you, is referred to as:

Leadership qualities should be explicitly recognized, reinforced, and rewarded only at the management level of the IT organization.

Using job assignments and budgets to enhance people's capabilities, identifying and developing emergent leaders, and using reward and recognition programs to motivate and encourage staff is an example of which soft skill?

The ability to know when and where particular behaviors/skills are required and how they should be deployed is an example of which soft skill?

Formal leadership training may be one of the least effective and most expensive aspects of building better IT leaders.

The ability to motivate business executives to lead business transformation is an example of which soft skill?

The dot-com boom and bust soured many companies on the top-line potential of IT.

Because IT people come from a technical background and are more analytic in their thinking, they typically do not have strong soft skills.

Which of the following cultural norms thrives in a climate of trust?

List and describe (3) cultural norms that nurture and help build talented managers and IT leaders.

Since the dot-com bust, there has been renewed emphasis on how IT can help the organization achieve competitive differentiation and top-line growth.

New technologies change how information is acquired and disseminated but not how people are influenced or make decisions.

Why is it important for an organization to develop well-articulated and instantiated values?

Because of the importance of IT, IT leadership initiatives within the business will be accepted even if IT is consistently unable to deliver results.

Fostering leadership skills throughout all levels of IT is important to IT's future effectiveness, however, leadership development is very hit and miss in most IT organizations.

Motivation, team building, collaboration, communication, risk assessment, problem solving, and coaching, are all examples of:

Which of the following is established by setting expectations and delivering results that meet or exceed expectations?

List and describe (3) reasons why IT staff are now expected to act as leaders, regardless of their official job titles.

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

It Sourcing

Delivering IT Functions: a Decision Framework

Developing It Professionalism

Filters

Exam 18: Building Better It Leaders From the Bottom up

Which of the following is the hallmark of modern leadership?

A strong value system is crucial to bringing together and motivating a large, diverse workforce and helping staff act in ways that support the company's brand and values.

Understanding how one relates to others, how they respond to you, is referred to as:

Leadership qualities should be explicitly recognized, reinforced, and rewarded only at the management level of the IT organization.

Using job assignments and budgets to enhance people's capabilities, identifying and developing emergent leaders, and using reward and recognition programs to motivate and encourage staff is an example of which soft skill?

The ability to know when and where particular behaviors/skills are required and how they should be deployed is an example of which soft skill?

Formal leadership training may be one of the least effective and most expensive aspects of building better IT leaders.

The ability to motivate business executives to lead business transformation is an example of which soft skill?

The dot-com boom and bust soured many companies on the top-line potential of IT.

Because IT people come from a technical background and are more analytic in their thinking, they typically do not have strong soft skills.

Which of the following cultural norms thrives in a climate of trust?

List and describe (3) cultural norms that nurture and help build talented managers and IT leaders.

Since the dot-com bust, there has been renewed emphasis on how IT can help the organization achieve competitive differentiation and top-line growth.

New technologies change how information is acquired and disseminated but not how people are influenced or make decisions.

Why is it important for an organization to develop well-articulated and instantiated values?

Because of the importance of IT, IT leadership initiatives within the business will be accepted even if IT is consistently unable to deliver results.

Fostering leadership skills throughout all levels of IT is important to IT's future effectiveness, however, leadership development is very hit and miss in most IT organizations.

Motivation, team building, collaboration, communication, risk assessment, problem solving, and coaching, are all examples of:

Which of the following is established by setting expectations and delivering results that meet or exceed expectations?

List and describe (3) reasons why IT staff are now expected to act as leaders, regardless of their official job titles.

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

It Sourcing

Delivering IT Functions: a Decision Framework

Developing It Professionalism

Filters