Question 1

IT outsourcing involves:

Accepted Answer

A)  transferring only some of an organizations IT activities to a third party. 
B)  transferring all of an organization's IT activities to a third party. 
C)  transferring all or some of an organizations IT activities to a third party. 
D)  transferring all of an organization's IT activities to a third party in a different country. 
E)  transferring all or some of an organizations IT activities to a third party in a different country. 
A)  transferring only some of an organizations IT activities to a third party. 
B)  transferring all of an organization's IT activities to a third party. 
C)  transferring all or some of an organizations IT activities to a third party. 
D)  transferring all of an organization's IT activities to a third party in a different country. 
E)  transferring all or some of an organizations IT activities to a third party in a different country. C

Question 2

While interest in outsourcing is growing, there is still considerable reluctance to use IT outsourcing.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following outsourcing critical success requires the identification of hidden costs involved in outsourcing such as extra maintenance or consulting fees?

Accepted Answer

A)  Selective sourcing 
B)  Comparison with internal operations 
C)  Joint business-IT sponsorship 
D)  Developing a detailed contract 
E)  Limiting the length of the contract 
A)  Selective sourcing 
B)  Comparison with internal operations 
C)  Joint business-IT sponsorship 
D)  Developing a detailed contract 
E)  Limiting the length of the contract B

Question 4

Organizations tend to begin outsourcing for operational efficiency and move toward tactical and strategic approaches as they gain experience and confidence at each level.

Accepted Answer

A) True 
 B)False

Question 5

Is there any danger for the organization associated with IT outsourcing?

Accepted Answer

The danger in IT sourcing is management

Question 6

List and describe (3) common and complementary approaches to IT outsourcing.

Accepted Answer

1. Outsourcing for operational efficienc

Question 7

The emerging external IT services marketplace offers rich opportunities and many possibilities for IT organizations to become more cost effective.

Accepted Answer

A) True 
 B)False

Question 8

IT outsourcing has been a significant factor in IT decision making since the early:

Accepted Answer

A)  1970s. 
B)  1980s. 
C)  1990s. 
D)  2000. 
A)  1970s. 
B)  1980s. 
C)  1990s. 
D)  2000.

Question 9

The growth of sourcing over the past decade has led to a number of new roles for IT managers and has changed:

Accepted Answer

A)  the cost structures. 
B)  the risks involved. 
C)  the loss of control and poor-quality work. 
D)  security and privacy problems. 
E)  the relative importance of key IT skills. 
A)  the cost structures. 
B)  the risks involved. 
C)  the loss of control and poor-quality work. 
D)  security and privacy problems. 
E)  the relative importance of key IT skills.

Question 10

The outsourcing approach used as a tool for achieving an organization's strategic objectives as well as driving costs down and adding capacity is considered:

Accepted Answer

A)  outsourcing for operational efficiency. 
B)  outsourcing for tactical support. 
C)  outsourcing for strategic impact. 
D)  outsourcing for competitive advantage. 
A)  outsourcing for operational efficiency. 
B)  outsourcing for tactical support. 
C)  outsourcing for strategic impact. 
D)  outsourcing for competitive advantage.

Question 11

Right sourcing is facilitated by ever-greater connectivity; ubiquitous, cheap bandwidth; and Web technologies, companies can afford to knit together people, processes, and platforms in different ways than have been possible previously.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following represent risks associated with outsourcing?

Accepted Answer

A)  Loss of control and poor-quality work 
B)  Security and privacy problems 
C)  Hidden costs and lack of standards 
D)  Unmet expectations and bad publicity 
E)  All of the above 
A)  Loss of control and poor-quality work 
B)  Security and privacy problems 
C)  Hidden costs and lack of standards 
D)  Unmet expectations and bad publicity 
E)  All of the above

Question 13

The main driver of tactical support outsourcing is cost reduction.

Accepted Answer

A) True 
 B)False

Question 14

What is the driving force behind offshore sourcing? What are some of the unique advances in technology that make offshore souring feasible?

Accepted Answer

The primary driving force behind offshor

Question 15

List and describe (4) strategies organizations can use to insure a successful outsourcing experience.

Accepted Answer

1. First develop an in-depth understandi

Question 16

Choosing the appropriate sourcing option for a given activity is known as:

Accepted Answer

A)  near sourcing. 
B)  offshore sourcing. 
C)  right sourcing. 
D)  strategic sourcing. 
E)  None of the above 
A)  near sourcing. 
B)  offshore sourcing. 
C)  right sourcing. 
D)  strategic sourcing. 
E)  None of the above

Question 17

Between ________ of all outsourcing functions are deemed failures.

Accepted Answer

A)  4% to 28% 
B)  14% to 78% 
C)  28% to 75% 
D)  30% to 88% 
E)  34% to 58% 
A)  4% to 28% 
B)  14% to 78% 
C)  28% to 75% 
D)  30% to 88% 
E)  34% to 58%

Question 18

What are some risks associated with offshore sourcing?

Accepted Answer

While other countries offer reduced or s

Question 19

List and describe (5) five factors that are critical to the success of current outsourcing initiatives.

Accepted Answer

Use selective sourcing. Careful selectio

Question 20

Outsourcing involving vendors at increasingly greater distances, typically in other countries, is known as:

Accepted Answer

A)  near sourcing. 
B)  offshore sourcing. 
C)  right sourcing. 
D)  strategic sourcing. 
E)  None of the above 
A)  near sourcing. 
B)  offshore sourcing. 
C)  right sourcing. 
D)  strategic sourcing. 
E)  None of the above

IT outsourcing involves:

While interest in outsourcing is growing, there is still considerable reluctance to use IT outsourcing.

Which of the following outsourcing critical success requires the identification of hidden costs involved in outsourcing such as extra maintenance or consulting fees?

Organizations tend to begin outsourcing for operational efficiency and move toward tactical and strategic approaches as they gain experience and confidence at each level.

Is there any danger for the organization associated with IT outsourcing?

List and describe (3) common and complementary approaches to IT outsourcing.

The emerging external IT services marketplace offers rich opportunities and many possibilities for IT organizations to become more cost effective.

IT outsourcing has been a significant factor in IT decision making since the early:

The growth of sourcing over the past decade has led to a number of new roles for IT managers and has changed:

The outsourcing approach used as a tool for achieving an organization's strategic objectives as well as driving costs down and adding capacity is considered:

Right sourcing is facilitated by ever-greater connectivity; ubiquitous, cheap bandwidth; and Web technologies, companies can afford to knit together people, processes, and platforms in different ways than have been possible previously.

Which of the following represent risks associated with outsourcing?

The main driver of tactical support outsourcing is cost reduction.

What is the driving force behind offshore sourcing? What are some of the unique advances in technology that make offshore souring feasible?

List and describe (4) strategies organizations can use to insure a successful outsourcing experience.

Choosing the appropriate sourcing option for a given activity is known as:

Between ________ of all outsourcing functions are deemed failures.

What are some risks associated with offshore sourcing?

List and describe (5) five factors that are critical to the success of current outsourcing initiatives.

Outsourcing involving vendors at increasingly greater distances, typically in other countries, is known as:

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

Delivering IT Functions: a Decision Framework

Building Better It Leaders From the Bottom up

Developing It Professionalism

Filters

Exam 16: It Sourcing

IT outsourcing involves:

While interest in outsourcing is growing, there is still considerable reluctance to use IT outsourcing.

Which of the following outsourcing critical success requires the identification of hidden costs involved in outsourcing such as extra maintenance or consulting fees?

Organizations tend to begin outsourcing for operational efficiency and move toward tactical and strategic approaches as they gain experience and confidence at each level.

Is there any danger for the organization associated with IT outsourcing?

List and describe (3) common and complementary approaches to IT outsourcing.

The emerging external IT services marketplace offers rich opportunities and many possibilities for IT organizations to become more cost effective.

IT outsourcing has been a significant factor in IT decision making since the early:

The growth of sourcing over the past decade has led to a number of new roles for IT managers and has changed:

The outsourcing approach used as a tool for achieving an organization's strategic objectives as well as driving costs down and adding capacity is considered:

Right sourcing is facilitated by ever-greater connectivity; ubiquitous, cheap bandwidth; and Web technologies, companies can afford to knit together people, processes, and platforms in different ways than have been possible previously.

Which of the following represent risks associated with outsourcing?

The main driver of tactical support outsourcing is cost reduction.

What is the driving force behind offshore sourcing? What are some of the unique advances in technology that make offshore souring feasible?

List and describe (4) strategies organizations can use to insure a successful outsourcing experience.

Choosing the appropriate sourcing option for a given activity is known as:

Between ________ of all outsourcing functions are deemed failures.

What are some risks associated with offshore sourcing?

List and describe (5) five factors that are critical to the success of current outsourcing initiatives.

Outsourcing involving vendors at increasingly greater distances, typically in other countries, is known as:

Developing and Delivering on the IT Value Proposition

Developing IT Strategy for Business Value

Linking It to Business Metrics

Managing Perceptions of IT

IT in the New World of Corporate Governance Reforms

Creating and Evolving a Technology Roadmap

The IT Budgeting Process

Information Management: the Nexus of Business and IT

IT in 2010

Strategic Experimentation With IT

Enhancing the Customer Experience With Technology

Information Delivery: ITS Evolving Role

Digital Dashboards

Managing Electronic Communications

Developing It Capabilities

Delivering IT Functions: a Decision Framework

Building Better It Leaders From the Bottom up

Developing It Professionalism

Filters