Exam 14: Teamwork

Describe empowerment and other essential elements that teams need to make them work.

Consolidated Enterprises has appointed a team to recommend solutions to the problem of high employee turnover.The team does not have the authority to implement any of its suggested changes.What kind of team is this?

The key element of effective teamwork is

Scenario B: Darwish and a few of his classmates decide to form a management club at their college.Over the course of the first semester the following occurs: 1.Initially,some of the interested classmates meet to decide what each wants to do in the club.They discuss various rules,and enthusiasm is high. 2.A few meetings later,things are quite different.Now individuals who put some of the original ideas on the table are fighting hard for their agendas,and tempers are flaring.Some individuals are also causing conflict in their efforts to gain leadership positions in the club;the president's job is particularly hotly contested. 3.After a few weeks of conflict,the members realize that if they do not come together,nothing will get done.The leadership roles have been decided now,and group members begin to relate better and develop a plan. 4.By the end of the first semester,the group is running smoothly.The projects are on track,members are executing their assigned tasks,and the group feels a sense of success. -In which of the following stages of group formation is the club when members are executing their assigned tasks?

Discuss the importance of cohesiveness in building effective teams.

Abdul was part of a team that took six months to design a new solar-powered clock.When the product was finished,the team disbanded.What kind of team was it?

Suggest ways that will help managers build teams that are cohesive and have high-performance norms.

Over time,Annika's team has developed a set of beliefs about how group members should act during meetings.These beliefs are group

Which of the following occurs in teams when individuals are concerned with what others think of them and want to maintain a positive self-image?

The productive output of a team should be acceptable to the customers,inside or outside the organization,who receive the team's goods or services.

Scenario D: Three coworkers are heatedly discussing what to order for their department lunch that day.Spencer wants to have Italian food,while Hope wants Mexican food.Emile says that he wants to eat something healthful,such as food from a salad bar.Hope finally says it does not matter and walks away frustrated with the situation.Spencer suggests to Emile that there is an Italian fast food restaurant that has salad on the menu,so they both could get some of what they want.Emile,concerned for Hope's feelings,says that they should get Mexican food. -In Scenario D,which of the following approaches to conflict does Spencer use?

Which of the following is true of parallel teams?

Carlotta is a manager at MedAlly,a manufacturer of home medical equipment.She is putting together a team responsible for monitoring and reporting on customer satisfaction with the company's latest products.Sa'id,José,and Ginny are close friends who have been at the company since the beginning,while Marie and Thom are fairly new to the company.Byron,who works in a different department,is not on the team,but has worked closely with José and Ginny in the past.After a few weeks,Carlotta observes that the team has basically split into two factions,with Marie and Thom working separately from Sa'id,José,and Ginny.What should Carlotta do to encourage greater collaboration among the team members?

Teams that make or do things,such as manufacture,assemble,sell,or provide service,are known as ________ teams.

Compared to traditionally managed teams,self-managed teams typically have

________ work groups control decisions about and execution of a complete range of tasks and are fully responsible for an entire product or an entire part of a production process.

Scenario C: Isaiah,an employee at Lakeside Ventures Inc. ,is assigned a team project.He is concerned about this project because his compensation is partly dependent upon the team's performance.One of his team members,Connor,thinks his contributions are not important and decides to let the rest of the team members do the work.Two other team members,Neena and Tariq,work hard as long as all are together,but do not work well on their own.Isaiah has the responsibility of keeping his team members motivated in order to improve their performance. -Which of the following terms best describes Connor's behavior?

Scenario D: Three coworkers are heatedly discussing what to order for their department lunch that day.Spencer wants to have Italian food,while Hope wants Mexican food.Emile says that he wants to eat something healthful,such as food from a salad bar.Hope finally says it does not matter and walks away frustrated with the situation.Spencer suggests to Emile that there is an Italian fast food restaurant that has salad on the menu,so they both could get some of what they want.Emile,concerned for Hope's feelings,says that they should get Mexican food. -Which of the following approaches to conflict does Hope use?

Teams that work on long-term projects but disband once the work is completed are known as ________ teams.

The highest group performance occurs when a