Question 1

________ power is dominant when subordinates are obliged to comply by virtue of a boss's authority.

Accepted Answer

A) Legitimate 
B) Reward 
C) Coercive 
D) Referent 
E) Expert 
A) Legitimate 
B) Reward 
C) Coercive 
D) Referent 
E) Expert A

Question 2

Which of the following statements accurately compares leadership and management?

Accepted Answer

A) Effective managers are more inspirational than leaders. 
B) Effective managers are not necessarily true leaders. 
C) One cannot be both a leader and an effective manager. 
D) Leadership and management are unrelated. 
E) Being an effective manager is equivalent to being a true leader. 
A) Effective managers are more inspirational than leaders. 
B) Effective managers are not necessarily true leaders. 
C) One cannot be both a leader and an effective manager. 
D) Leadership and management are unrelated. 
E) Being an effective manager is equivalent to being a true leader. B

Question 3

Which of the following statements is true of decision styles?

Accepted Answer

A) The laissez-faire style results in positive attitudes. 
B) The democratic style results in positive attitudes. 
C) The autocratic style results in lower performance. 
D) The laissez-faire style results in higher performance. 
E) The democratic style is the fastest. 
A) The laissez-faire style results in positive attitudes. 
B) The democratic style results in positive attitudes. 
C) The autocratic style results in lower performance. 
D) The laissez-faire style results in higher performance. 
E) The democratic style is the fastest. B

Question 4

Effective leaders have been shown to possess a high level of expertise about their industries,companies,and relevant technical matters.This trait is referred to as

Accepted Answer

A) knowledge of the business. 
B) multiple intelligence. 
C) expert leadership. 
D) legitimate authority. 
E) referent power. 
A) knowledge of the business. 
B) multiple intelligence. 
C) expert leadership. 
D) legitimate authority. 
E) referent power.

Question 5

Alberto is a manager who is known in his company for following the rules and demanding accurate,quality work from his employees.Alberto is a(n)________ leader.

Accepted Answer

A) employee-centered 
B) task-oriented 
C) customer-centered 
D) maintenance-oriented 
E) relationship-oriented 
A) employee-centered 
B) task-oriented 
C) customer-centered 
D) maintenance-oriented 
E) relationship-oriented

Question 6

Which type of power is dominant when a leader is respected for her or his knowledge?

Accepted Answer

A) legitimate power 
B) reward power 
C) coercive power 
D) referent power 
E) expert power 
A) legitimate power 
B) reward power 
C) coercive power 
D) referent power 
E) expert power

Question 7

Guillermo,Avi,and April work in the marketing department at ModHome,a retailer of affordable,yet trendy modern furniture.Their boss,Ayelet,whom everyone in the department loves,recently left the company to focus on the online design business she started with her husband.When Ayelet was the marketing manager,she generated a lot of enthusiasm in her team.They were always excited to take on the next challenge and were more creative as a result.Their new supervisor,Milo,could not be more different.At first,Guillermo,April,and Avi are hopeful that he will adapt his management style to the company culture,but after a few weeks,they are feeling demoralized and like they are just going through the motions.April notes that all of their marketing materials accomplish their purpose,but are largely uninspired.Based on what you know about contemporary and traditional approaches to leadership,which of the following actions best describes something Milo would do?

Accepted Answer

A) offer Avi a bonus in exchange for writing a press release in less than 24 hours 
B) refuse to commit to a design choice,with the result that the website is not updated for summer 
C) provide one-on-one mentoring to April,who is still relatively new to marketing 
D) treat Guillermo,Avi,and April as if they are alike and interchangeable 
E) allow Guillermo,Avi,and April to make challenging,creative decisions themselves 
A) offer Avi a bonus in exchange for writing a press release in less than 24 hours 
B) refuse to commit to a design choice,with the result that the website is not updated for summer 
C) provide one-on-one mentoring to April,who is still relatively new to marketing 
D) treat Guillermo,Avi,and April as if they are alike and interchangeable 
E) allow Guillermo,Avi,and April to make challenging,creative decisions themselves

Question 8

According to James Kouzes and Barry Posner,the best leaders

Accepted Answer

A) seldom show appreciation. 
B) stick to conventional practices. 
C) simply tell followers what to do. 
D) inspire a shared vision. 
E) often use punishments to motivate others. 
A) seldom show appreciation. 
B) stick to conventional practices. 
C) simply tell followers what to do. 
D) inspire a shared vision. 
E) often use punishments to motivate others.

Question 9

Actions taken to ensure that the work group or organization reaches its goals are referred to as

Accepted Answer

A) task performance behaviors. 
B) organizational citizenship behaviors. 
C) group maintenance behaviors. 
D) chain of commands. 
E) affirmative actions. 
A) task performance behaviors. 
B) organizational citizenship behaviors. 
C) group maintenance behaviors. 
D) chain of commands. 
E) affirmative actions.

Question 10

Supervisory leadership is best described as behavior that

Accepted Answer

A) provides support and corrective day-to-day feedback. 
B) gives purpose and meaning to the organization. 
C) involves envisioning and creating a positive future. 
D) involves anticipation of changes. 
E) creates collaboration with others to initiate changes. 
A) provides support and corrective day-to-day feedback. 
B) gives purpose and meaning to the organization. 
C) involves envisioning and creating a positive future. 
D) involves anticipation of changes. 
E) creates collaboration with others to initiate changes.

Question 11

Scenario A: As a consultant to a customer service facility,Hans Hiroko is conducting a leadership training seminar.He encourages several managers who are present to describe their success as leaders.
Stewart Sanjit says that he is successful because when he tells his subordinates to do something,they do it because he is the boss,and that is that.
Kim Kaley explains that she can get her employees to do what she wants because they like her and they want her to like them.
Jorge Mikal feels that his employees are cooperative because they realize that he knows more about how their jobs are done than anybody else in the plant.
Sara Lindsay says that all the others should use her secret: "If I can't get someone to work,I just take away their leave privileges and that corrects that problem!"
Scott Feargal gets more work from his team by getting the upper management to sanction incentives to the top performers of the month.
-From Scenario A,it can be inferred that Kaley exhibits ________ power.

Accepted Answer

A) referent 
B) expert 
C) legitimate 
D) reward 
E) coercive 
A) referent 
B) expert 
C) legitimate 
D) reward 
E) coercive

Question 12

________ is a leadership philosophy characterized by an absence of managerial decision making.

Accepted Answer

A) Laissez-faire 
B) Leader-member exchange theory 
C) Caveat emptor 
D) Path-goal theory 
E) Servant-leadership theory 
A) Laissez-faire 
B) Leader-member exchange theory 
C) Caveat emptor 
D) Path-goal theory 
E) Servant-leadership theory

Question 13

The focus of the original leader-member exchange theory is primarily on the leader behaviors historically considered to be

Accepted Answer

A) task performance. 
B) group maintenance. 
C) decision making. 
D) exercise of coercive power. 
E) exercise of referent power. 
A) task performance. 
B) group maintenance. 
C) decision making. 
D) exercise of coercive power. 
E) exercise of referent power.

Question 14

Which of the following situational approaches to leadership postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power,control,and influence over the situation?

Accepted Answer

A) the Vroom model 
B) Hersey and Blanchard's situational theory 
C) path-goal theory 
D) Blake and Mouton's Leadership Grid 
E) Fiedler's contingency model 
A) the Vroom model 
B) Hersey and Blanchard's situational theory 
C) path-goal theory 
D) Blake and Mouton's Leadership Grid 
E) Fiedler's contingency model

Question 15

Abdul,a sales manager,gives his salespeople some tips on how to close a deal.The salespeople then alter their sales techniques because they respect Abdul's proficiency.This is an example of ________ power.

Accepted Answer

A) coercive 
B) reward 
C) professional 
D) referent 
E) expert 
A) coercive 
B) reward 
C) professional 
D) referent 
E) expert

Question 16

Heartland Health Systems,which employs 20,000 people in facilities in Chicago,St.Louis,Topeka,and Indianapolis,has suffered from poor management for years.As a result,employees are demoralized,and the workplace culture has become increasingly toxic.The board of directors makes the decision to fire many of the top executives and brings in a new CEO,Bashir.An independent polling company conducts employee surveys across all branches,revealing that Heartland employees rank feeling undervalued and underappreciated among their biggest complaints.Bashir decides to implement a radical approach at all levels of management that will help managers relate to and serve their employees.Which of the following is Bashir most likely to do?

Accepted Answer

A) implement a bonus structure that rewards managers for employee performance 
B) focus on being recognized by the board for his cost-saving measures 
C) take a hands-off approach,allowing employees to work out their differences among themselves 
D) focus on punishing employees who contributed to the toxic work culture 
E) engage in active listening so that he can understand employees' needs 
A) implement a bonus structure that rewards managers for employee performance 
B) focus on being recognized by the board for his cost-saving measures 
C) take a hands-off approach,allowing employees to work out their differences among themselves 
D) focus on punishing employees who contributed to the toxic work culture 
E) engage in active listening so that he can understand employees' needs

Question 17

The Vroom model is a situational model that focuses on

Accepted Answer

A) the participative dimension of leadership. 
B) the path-goal approach to leadership. 
C) Fiedler's contingency model. 
D) leader substitutes theory. 
E) the directive model of power. 
A) the participative dimension of leadership. 
B) the path-goal approach to leadership. 
C) Fiedler's contingency model. 
D) leader substitutes theory. 
E) the directive model of power.

Question 18

Which of the following is associated with group maintenance?

Accepted Answer

A) stress reduction 
B) quantity of output 
C) following the rules 
D) work speed 
E) quality and accuracy 
A) stress reduction 
B) quantity of output 
C) following the rules 
D) work speed 
E) quality and accuracy

Question 19

A set of leader characteristics that reflect a high level of effort and a high need for achievement is identified as

Accepted Answer

A) vision. 
B) integrity. 
C) drive. 
D) charisma. 
E) power. 
A) vision. 
B) integrity. 
C) drive. 
D) charisma. 
E) power.

Question 20

Describe the three general categories of leadership behavior.

Accepted Answer

Student answers will vary but should dem

________ power is dominant when subordinates are obliged to comply by virtue of a boss's authority.

Which of the following statements accurately compares leadership and management?

Which of the following statements is true of decision styles?

Effective leaders have been shown to possess a high level of expertise about their industries,companies,and relevant technical matters.This trait is referred to as

Alberto is a manager who is known in his company for following the rules and demanding accurate,quality work from his employees.Alberto is a(n)________ leader.

Which type of power is dominant when a leader is respected for her or his knowledge?

According to James Kouzes and Barry Posner,the best leaders

Actions taken to ensure that the work group or organization reaches its goals are referred to as

Supervisory leadership is best described as behavior that

________ is a leadership philosophy characterized by an absence of managerial decision making.

The focus of the original leader-member exchange theory is primarily on the leader behaviors historically considered to be

Which of the following situational approaches to leadership postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power,control,and influence over the situation?

Abdul,a sales manager,gives his salespeople some tips on how to close a deal.The salespeople then alter their sales techniques because they respect Abdul's proficiency.This is an example of ________ power.

The Vroom model is a situational model that focuses on

Which of the following is associated with group maintenance?

A set of leader characteristics that reflect a high level of effort and a high need for achievement is identified as

Describe the three general categories of leadership behavior.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 12: Leadership

________ power is dominant when subordinates are obliged to comply by virtue of a boss's authority.

Which of the following statements accurately compares leadership and management?

Which of the following statements is true of decision styles?

Effective leaders have been shown to possess a high level of expertise about their industries,companies,and relevant technical matters.This trait is referred to as

Alberto is a manager who is known in his company for following the rules and demanding accurate,quality work from his employees.Alberto is a(n)________ leader.

Which type of power is dominant when a leader is respected for her or his knowledge?

According to James Kouzes and Barry Posner,the best leaders

Actions taken to ensure that the work group or organization reaches its goals are referred to as

Supervisory leadership is best described as behavior that

________ is a leadership philosophy characterized by an absence of managerial decision making.

The focus of the original leader-member exchange theory is primarily on the leader behaviors historically considered to be

Which of the following situational approaches to leadership postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power,control,and influence over the situation?

Abdul,a sales manager,gives his salespeople some tips on how to close a deal.The salespeople then alter their sales techniques because they respect Abdul's proficiency.This is an example of ________ power.

The Vroom model is a situational model that focuses on

Which of the following is associated with group maintenance?

A set of leader characteristics that reflect a high level of effort and a high need for achievement is identified as

Describe the three general categories of leadership behavior.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters