Question 1

Support groups for minority workers are sometimes called ________ groups.

Accepted Answer

A) affinity 
B) assimilation 
C) affirmation 
D) aspiration 
E) assistance 
A) affinity 
B) assimilation 
C) affirmation 
D) aspiration 
E) assistance A

Question 2

In keeping with his company's commitment to managing diversity,David stresses to his subordinates that they must respect people of all minority groups and comply with government guidelines regarding affirmative action,disability policy,sexual harassment,and so forth.He emphasizes the necessity of such compliance,as well as the consequences for failing to do so.To his dismay,he observes signs of conflict between members of various groups in his department,and he wonders what went wrong.Most likely the problem is that

Accepted Answer

A) for all his efforts,David has failed to emphasize the seriousness of the situation. 
B) employees,particularly those of the majority group,are not complying with guidelines. 
C) the company has put in place an unrealistic set of policies for managing diversity. 
D) conflict is an unavoidable consequence of bringing various groups together. 
E) David has failed to take the kind of positive approach that managing diversity requires. 
A) for all his efforts,David has failed to emphasize the seriousness of the situation. 
B) employees,particularly those of the majority group,are not complying with guidelines. 
C) the company has put in place an unrealistic set of policies for managing diversity. 
D) conflict is an unavoidable consequence of bringing various groups together. 
E) David has failed to take the kind of positive approach that managing diversity requires. E

Question 3

Kerri,the human resources manager at Davidson Equipment Supply Co. ,received instructions to provide data on the number of minorities working there,their positions within the company,and the compensation provided.This is an example of a(n)

Accepted Answer

A) initial public offering. 
B) diversity training program. 
C) organizational assessment. 
D) equal employment opportunity statement. 
E) human resources inventory. 
A) initial public offering. 
B) diversity training program. 
C) organizational assessment. 
D) equal employment opportunity statement. 
E) human resources inventory. C

Question 4

The tendency to believe that one's own group knows the best way to look at things,and that all other approaches are inferior,is called

Accepted Answer

A) racism. 
B) pluralism. 
C) multiculturalism. 
D) ethnocentrism. 
E) heterogeneity. 
A) racism. 
B) pluralism. 
C) multiculturalism. 
D) ethnocentrism. 
E) heterogeneity.

Question 5

In a multicultural organization,cultural diversity is

Accepted Answer

A) seen as a means of enhancing competition. 
B) treated with varying degrees of respect. 
C) a way of keeping groups apart. 
D) valued,utilized,and encouraged. 
E) downplayed in favor of an emphasis on cohesion. 
A) seen as a means of enhancing competition. 
B) treated with varying degrees of respect. 
C) a way of keeping groups apart. 
D) valued,utilized,and encouraged. 
E) downplayed in favor of an emphasis on cohesion.

Question 6

Sexual harassment is unwelcome sexual conduct that

Accepted Answer

A) occurs between two people of different ages. 
B) involves a male aggressor and a female victim. 
C) involves physical contact. 
D) is a term or condition of employment. 
E) happens on a regular basis. 
A) occurs between two people of different ages. 
B) involves a male aggressor and a female victim. 
C) involves physical contact. 
D) is a term or condition of employment. 
E) happens on a regular basis.

Question 7

Describe the features of pluralistic organizations.

Accepted Answer

Pluralistic organizations have a more di

Question 8

Explain the term "glass ceiling" with an example.

Accepted Answer

A glass ceiling is an invisible barrier

Question 9

The purpose of affirmative action is to prefer members of one group over another.

Accepted Answer

A) True 
 B)False

Question 10

Alcoholism and drug addiction are disabilities.

Accepted Answer

A) True 
 B)False

Question 11

When it comes to prospects for employment,people with degrees in ________ are in especially high demand.

Accepted Answer

A) technology and business 
B) business and math 
C) business and science 
D) science and technology 
E) science and math 
A) technology and business 
B) business and math 
C) business and science 
D) science and technology 
E) science and math

Question 12

Scenario B: The Oxford Corporation has introduced a new program called "Stay and Grow with Oxford." It has several different components.
1.The company operates in a rural area where there are few minority employees.It has set up regular meetings for its minority employees in the area to meet,exchange information about activities and housing options,and socialize.
2.Since many of the managers are nearing retirement age,one component of the program pairs older managers with promising young minority managers in order to offer their youthful counterparts career advice and introduce them to the company's top management.
3.Because members of some minority groups recognize holidays other than those celebrated by the majority,the company has introduced a flexible work system that allows these employees to take time off during their holidays.
-The first component of Oxford Industries' "Stay and Grow with Oxford" program,encouraging networking by minority employees in a rural area,is an example of

Accepted Answer

A) career displacement. 
B) support groups. 
C) employee promotions. 
D) alternative work arrangements. 
E) mentoring. 
A) career displacement. 
B) support groups. 
C) employee promotions. 
D) alternative work arrangements. 
E) mentoring.

Question 13

Diversity training programs attempt to identify and reduce

Accepted Answer

A) hate speech. 
B) communication problems. 
C) racist employees in the workplace. 
D) hidden biases. 
E) diversity issues. 
A) hate speech. 
B) communication problems. 
C) racist employees in the workplace. 
D) hidden biases. 
E) diversity issues.

Question 14

Explain sexual harassment,its categories,and the consequences.

Accepted Answer

Sexual harassment is defined as unwelcom

Question 15

Explain the characteristics of monolithic organizations.

Accepted Answer

Monolithic organizations have very littl

Question 16

Managing diversity means

Accepted Answer

A) tolerating or accommodating differences,no matter how much one might object to doing so,simply because it is the law. 
B) supporting,nurturing,and utilizing differences between people in order to encourage competition within the organization. 
C) hiring as many women and members of minority groups as possible in order to enhance the organization's image and comply with government regulations. 
D) not just tolerating or accommodating all sorts of differences,but supporting,nurturing,and utilizing these differences to the organization's advantage. 
E) emphasizing differences between people as a means of redressing past attitudes toward members of various ethnic and other groups. 
A) tolerating or accommodating differences,no matter how much one might object to doing so,simply because it is the law. 
B) supporting,nurturing,and utilizing differences between people in order to encourage competition within the organization. 
C) hiring as many women and members of minority groups as possible in order to enhance the organization's image and comply with government regulations. 
D) not just tolerating or accommodating all sorts of differences,but supporting,nurturing,and utilizing these differences to the organization's advantage. 
E) emphasizing differences between people as a means of redressing past attitudes toward members of various ethnic and other groups.

Question 17

As a development requirement for his new job,Sanjit attended a seminar that focused on learning to listen better and giving and receiving feedback effectively when working with employees different from oneself.Sanjit took part in role-playing to practice these skills with other managers and employees from diverse backgrounds.This type of instruction is referred to as

Accepted Answer

A) sensitivity modification. 
B) skill building. 
C) minority training. 
D) awareness building. 
E) multicultural training. 
A) sensitivity modification. 
B) skill building. 
C) minority training. 
D) awareness building. 
E) multicultural training.

Question 18

A(n)________ organization uses an affirmative action approach to managing diversity.

Accepted Answer

A) pluralistic 
B) assimilationist 
C) monolithic 
D) homogeneous 
E) multicultural 
A) pluralistic 
B) assimilationist 
C) monolithic 
D) homogeneous 
E) multicultural

Question 19

Managing diversity involves a ________ approach to the issue of diversity in the workplace.

Accepted Answer

A) negative,proactive 
B) negative,passive 
C) positive,passive 
D) positive,proactive 
E) positive,aggressive 
A) negative,proactive 
B) negative,passive 
C) positive,passive 
D) positive,proactive 
E) positive,aggressive

Question 20

Scenario C: Jordan is a candidate for a research position with Southwestern Fine Chemicals.Though well-qualified for the job,he has a hearing impairment.Despite private concerns about the prospective employee's disability,the manager decides to hire Jordan.
-In hiring Jordan,the manager must remain compliant with the federal law known as the ________ Act.

Accepted Answer

A) Employee Polygraph Protection 
B) Affordable Care and Disability Protection 
C) Americans with Disabilities Act Amendments 
D) Occupational Safety and Health 
E) Protections for Hearing-Impaired Americans 
A) Employee Polygraph Protection 
B) Affordable Care and Disability Protection 
C) Americans with Disabilities Act Amendments 
D) Occupational Safety and Health 
E) Protections for Hearing-Impaired Americans

Support groups for minority workers are sometimes called ________ groups.

Kerri,the human resources manager at Davidson Equipment Supply Co. ,received instructions to provide data on the number of minorities working there,their positions within the company,and the compensation provided.This is an example of a(n)

The tendency to believe that one's own group knows the best way to look at things,and that all other approaches are inferior,is called

In a multicultural organization,cultural diversity is

Sexual harassment is unwelcome sexual conduct that

Describe the features of pluralistic organizations.

Explain the term "glass ceiling" with an example.

The purpose of affirmative action is to prefer members of one group over another.

Alcoholism and drug addiction are disabilities.

When it comes to prospects for employment,people with degrees in ________ are in especially high demand.

Diversity training programs attempt to identify and reduce

Explain sexual harassment,its categories,and the consequences.

Explain the characteristics of monolithic organizations.

Managing diversity means

A(n)________ organization uses an affirmative action approach to managing diversity.

Managing diversity involves a ________ approach to the issue of diversity in the workplace.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Support groups for minority workers are sometimes called ________ groups.

Kerri,the human resources manager at Davidson Equipment Supply Co. ,received instructions to provide data on the number of minorities working there,their positions within the company,and the compensation provided.This is an example of a(n)

The tendency to believe that one's own group knows the best way to look at things,and that all other approaches are inferior,is called

In a multicultural organization,cultural diversity is

Sexual harassment is unwelcome sexual conduct that

Describe the features of pluralistic organizations.

Explain the term "glass ceiling" with an example.

The purpose of affirmative action is to prefer members of one group over another.

Alcoholism and drug addiction are disabilities.

When it comes to prospects for employment,people with degrees in ________ are in especially high demand.

Diversity training programs attempt to identify and reduce

Explain sexual harassment,its categories,and the consequences.

Explain the characteristics of monolithic organizations.

Managing diversity means

A(n)________ organization uses an affirmative action approach to managing diversity.

Managing diversity involves a ________ approach to the issue of diversity in the workplace.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters