Question 1

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

Accepted Answer

A) retention process 
B) motor reproduction process 
C) attentional process 
D) reinforcement process 
A) retention process 
B) motor reproduction process 
C) attentional process 
D) reinforcement process

Question 2

People with high self-esteem ________.

Accepted Answer

A) are more prone to conform to the beliefs of those they respect 
B) are more likely to seek approval from others 
C) are more likely to take unpopular stands 
D) are more susceptible to external influence 
A) are more prone to conform to the beliefs of those they respect 
B) are more likely to seek approval from others 
C) are more likely to take unpopular stands 
D) are more susceptible to external influence

Question 3

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Accepted Answer

Learning is any relatively permanent cha

Question 4

The ability to sense how others are feeling is known as ________.

Accepted Answer

A) emotional stability 
B) empathy 
C) resilience 
D) self-awareness 
A) emotional stability 
B) empathy 
C) resilience 
D) self-awareness

Question 5

The ________ component of attitude is based on emotions.

Accepted Answer

A) cognitive 
B) behavioral 
C) affective 
D) practical 
A) cognitive 
B) behavioral 
C) affective 
D) practical

Question 6

A person who can adapt and adjust behavior to external factors has ________.

Accepted Answer

A) low self-esteem 
B) an internal locus of control 
C) high self-monitoring 
D) high risk-taking ability 
A) low self-esteem 
B) an internal locus of control 
C) high self-monitoring 
D) high risk-taking ability

Question 7

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

Accepted Answer

A) True 
 B)False

Question 8

An individual who is high in ________ is pragmatic,maintains emotional distance,and believes that ends can justify means.

Accepted Answer

A) self-esteem 
B) Machiavellianism 
C) self-monitoring 
D) risk taking 
A) self-esteem 
B) Machiavellianism 
C) self-monitoring 
D) risk taking

Question 9

Sarah,the floor supervisor,seems to be a different person depending on whom she is with and what the situation demands.She has the ability to adjust her behavior as and when required.This indicates that she ________.

Accepted Answer

A) has low self-esteem 
B) is low on Machiavellianism 
C) has a high risk appetite 
D) is high in self-monitoring 
A) has low self-esteem 
B) is low on Machiavellianism 
C) has a high risk appetite 
D) is high in self-monitoring

Question 10

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

Accepted Answer

A) True 
 B)False

Question 11

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

Accepted Answer

A) counselor 
B) farmer 
C) biologist 
D) economist 
A) counselor 
B) farmer 
C) biologist 
D) economist

Question 12

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

Accepted Answer

A) True 
 B)False

Question 13

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

Accepted Answer

A) perception 
B) thinking 
C) intuition 
D) feeling 
A) perception 
B) thinking 
C) intuition 
D) feeling

Question 14

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

Accepted Answer

A) dissonance reduction 
B) performance incentives 
C) employee benefit plans 
D) attitude surveys 
A) dissonance reduction 
B) performance incentives 
C) employee benefit plans 
D) attitude surveys

Question 15

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Accepted Answer

A) Job involvement 
B) Organizational commitment 
C) Perceived organizational support 
D) Cognitive dissonance 
A) Job involvement 
B) Organizational commitment 
C) Perceived organizational support 
D) Cognitive dissonance

Question 16

According to research,employees who have a high internal locus of control ________.

Accepted Answer

A) exhibit more satisfaction with their jobs than externals 
B) are more alienated from their work setting than externals 
C) are less involved in their jobs as compared to externals 
D) blame their bosses for poor performance more often than externals 
A) exhibit more satisfaction with their jobs than externals 
B) are more alienated from their work setting than externals 
C) are less involved in their jobs as compared to externals 
D) blame their bosses for poor performance more often than externals

Question 17

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

Accepted Answer

In recent years,research has shown that

Question 18

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

Accepted Answer

A) cognitive 
B) behavioral 
C) practical 
D) affective 
A) cognitive 
B) behavioral 
C) practical 
D) affective

Question 19

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

Accepted Answer

A) True 
 B)False

Question 20

Organizational citizenship behavior is discretionary behavior that is not part of an employee's formal job requirements.

Accepted Answer

A) True 
 B)False

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

People with high self-esteem ________.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

The ability to sense how others are feeling is known as ________.

The ________ component of attitude is based on emotions.

A person who can adapt and adjust behavior to external factors has ________.

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

An individual who is high in ________ is pragmatic,maintains emotional distance,and believes that ends can justify means.

Sarah,the floor supervisor,seems to be a different person depending on whom she is with and what the situation demands.She has the ability to adjust her behavior as and when required.This indicates that she ________.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

According to research,employees who have a high internal locus of control ________.

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

Organizational citizenship behavior is discretionary behavior that is not part of an employee's formal job requirements.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 15: Understanding Individual Behavior

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

People with high self-esteem ________.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

The ability to sense how others are feeling is known as ________.

The ________ component of attitude is based on emotions.

A person who can adapt and adjust behavior to external factors has ________.

The cognitive component of an attitude refers to the beliefs,opinions,knowledge,or information held by a person.

An individual who is high in ________ is pragmatic,maintains emotional distance,and believes that ends can justify means.

Sarah,the floor supervisor,seems to be a different person depending on whom she is with and what the situation demands.She has the ability to adjust her behavior as and when required.This indicates that she ________.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

As a manager,if you prefer to have a harmonious work environment and dislike reprimanding your subordinates,you would probably score high on the ________ aspect of the MBTI®.

The regular use of ________ can alert managers to potential problems and employees' intentions early enough to do something about them.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

According to research,employees who have a high internal locus of control ________.

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

In the statement,"The highway is very busy at 5 p.m.,and is scary to drive on,so I'll wait until 7 p.m.to go home," the word "scary" represents which component of an attitude?

When we make judgments about the behavior of other people,we tend to underestimate the influence of external factors and to overestimate the influence of internal factors.This tendency is called the self-serving bias.

Organizational citizenship behavior is discretionary behavior that is not part of an employee's formal job requirements.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Managers and Communication

Motivating Employees

Managers As Leaders

Filters