Exam 15: Understanding Individual Behavior

________ is the process of organizing and interpreting sensory impressions to give meaning to the environment.

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.

________ is a performance measure of both the efficiency and effectiveness of employees.

Organizational behavior is concerned only with group interactions.

The Unhappy Employee (Scenario) Mary is not happy with her current job.She dislikes having to convince prospective customers to buy products that she believes are inferior to others in the market.In her opinion,the lower quality products are overpriced.However,she has sales targets for all products,superior or otherwise,that she must meet in order to receive her commission. -Although Mary tries to meet the target sales for all products,she is torn between her beliefs and the actions she must take.This inconsistency or incompatibility is known as ________.

If your boss could be described as flexible,adaptable,and tolerant,he or she would probably score high on which of the following aspects of the MBTI®?

Though clearly capable,Mary does not seem very confident of herself.She is always unsure of whether she can handle assignments that are difficult and as a result ends up choosing jobs that are fairly straight forward and involve routine work.She is also susceptible to evaluations from other people.Mary seems to have ________.

Extraversion is the degree to which someone is sociable,talkative,assertive,and comfortable in relationships with others.

According to the Big Five Model of personality,a person who has a wide range of interests and is imaginative,fascinated with novelty,artistically sensitive,and intellectual is described as ________.

In a short essay,list and discuss five personality traits that have proven to be powerful in explaining individual behavior in organizations.

Kevin is a whirlwind as a research and development supervisor.His colleagues are surprised that even though he makes decisions very quickly and always with less information than others,his decisions are as good as anybody else's.This information implies that Kevin has ________.

Andrew is social,friendly,and understanding,and prefers activities that involve helping and developing others.Which of the following occupations is a potentially good match for him?

Which of the following managerial styles will Gen Y workers approve of and respond to?

The study of group behavior includes the study of ________.

Low levels of perceived organizational support lead to lower turnover.

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

After watching a behavior in a social learning situation,a person can learn by performing the behavior.This is known as learning by ________.

The Big Five Model of personality includes ________.

If an employee does not exhibit a desired behavior,a manager might use ________.

If everyone who's faced with a similar situation responds in the same way,we can say the behavior shows ________.