Exam 2: Understanding Management: Constraints and Challenges

Wendell interviews many middle-level managers and discovers that they share a different view of management.These individuals believe that external factors constrain managers' influence over outcomes.The mid-level managers have a(n)________ view of management.

Which of the following guidelines should managers follow while building a customer-responsive culture?

An organization's culture supports the belief that profits can be increased by cost cutting and that the company's best interests are served by achieving slow but steady increases in quarterly earnings.What is the nature of the programs that the organization's managers are likely to follow?

The ________ view of management is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

Corporate rituals are repetitive sequences of activities that express and reinforce the key values of an organization.

Which of the following factors is an economic component of an organization's external environment?

Grayson's has been in the publishing business for fifty years.In the past two years,the company has noticed that book sales have been tapering off,as more and more readers prefer formats they can read on e-readers or smartphones.Grayson's needs to analyze the changes in the environment so that it can change its business strategies and meet the needs of the new market.It commissions a market research firm to collect information about the recent changes in reading habits.Which of the following questions is the most irrelevant for this purpose?

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

D&B Designs has been in the landscape design business in Pleasantville for the past twenty years.As the "first mover" in the market,the company has built a strong market share over the years and is the best-known firm in the area.The company strength increased steadily,and now stands at fifty employees.Which of the following,if true,would make the company's business environment more uncertain?

A dynamic environment is characterized by the absence of new competitors,few technological breakthroughs by current competitors,and little activity by pressure groups to influence the organization.

In a "ready-aim-fire" culture,managers take action and then analyze what has been done.

The grassroots slogan of the Occupy movement,"We are the 99%",refers to ________.

According to Swedish researcher Goran Ekvall,which of the following is a characteristic found in an innovative culture?

The symbolic view of management is based upon the belief that managers symbolize ________.

Internal constraints that influence managers' decisions and actions come from ________.

Which of the following most accurately reflects the symbolic view of management?

Which of the following is a characteristic found in spiritual organizations?

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Which of the following is a disadvantage of having a strong organizational culture?

In an organization whose culture conveys a basic distrust of employees,managers are more likely to use a(n)________ leadership style.