Exam 3: Managing the External Environment and the Organizations Culture

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Bethany works for an international accounting firm noted for its superior quality of work. Employees check and double-check their work. The culture of this firm emphasizes ________.

(Multiple Choice)
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________ help anchor the present in the past, provide explanations and legitimacy for current practices, exemplify what is important to the organization, and provide compelling pictures of an organization's goals.

(Multiple Choice)
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For the sake of clarity, the constraints imposed on managers by the organization's culture are explicitly stated in the employee handbook.

(True/False)
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In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

(True/False)
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Environmental uncertainty refers to the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

(True/False)
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Employees either agree with the concept of sustainability or they don't; it is costly and ineffective to try to create a culture of sustainability.

(True/False)
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How can managers best promote workplace spirituality within their organizations?

(Essay)
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A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

(True/False)
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Which one of the following represents the two views of managerial impact on the success or failure of the organization?

(Multiple Choice)
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Employees at Ottobath Corporation are encouraged to submit their ideas for improvements to processes and for new products. Ottobath likely possesses a high degree of ________.

(Multiple Choice)
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Which one of the following represents the lowest level of environmental uncertainty?

(Multiple Choice)
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Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

(True/False)
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The symbolic view of management is based upon the belief that managers symbolize ________.

(Multiple Choice)
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Assume the global economy rebounds rapidly from the Great Recession. What constraint is this likely to have on decisions managers make?

(Multiple Choice)
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________ is a process that helps new employees learn the organization's way of doing things.

(Multiple Choice)
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Which of the following are the two dimensions of environmental uncertainty?

(Multiple Choice)
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