Question 1

Downsizing is the planned elimination of ________ in an organization.

Accepted Answer

A)  jobs 
B)  managerial hierarchy 
C)  cross-functional teams 
D)  departments 
A)  jobs 
B)  managerial hierarchy 
C)  cross-functional teams 
D)  departments

Question 2

Turnover is high among new hires at Stewart's company. At one exit interview, Stewart asked the departing new hire why she was leaving so soon. Which one of the following statements is the most likely response?

Accepted Answer

A)  The company has a strong labor union so the majority of the decisions are dictated by collective bargaining. 
B)  There is a recession in the economy that has severely affected employment levels across the country. 
C)  The higher level employees repeatedly overemphasize the company's positive points while interviewing candidates. 
D)  The company does not have good decruitment policies in place. 
A)  The company has a strong labor union so the majority of the decisions are dictated by collective bargaining. 
B)  There is a recession in the economy that has severely affected employment levels across the country. 
C)  The higher level employees repeatedly overemphasize the company's positive points while interviewing candidates. 
D)  The company does not have good decruitment policies in place.

Question 3

Job descriptions focus on the job, while job specifications focus on the person.

Accepted Answer

A) True 
 B)False

Question 4

Written essay and critical incident are performance appraisal methods.

Accepted Answer

A) True 
 B)False

Question 5

Errors made by eliminating candidates who would have performed successfully on the job are known as ________.

Accepted Answer

A)  admission errors 
B)  reject errors 
C)  accept errors 
D)  omission errors 
A)  admission errors 
B)  reject errors 
C)  accept errors 
D)  omission errors

Question 6

Application forms ________.

Accepted Answer

A)  are most useful for gathering information 
B)  include personality and interest forms 
C)  use actual job behaviors 
D)  are not used for managerial positions 
A)  are most useful for gathering information 
B)  include personality and interest forms 
C)  use actual job behaviors 
D)  are not used for managerial positions

Question 7

The trend in unionization in the United States is a decline in the private sector and in increase in the public sector.

Accepted Answer

A) True 
 B)False

Question 8

A ________ states the minimum qualifications that a person must possess to successfully perform a given job.

Accepted Answer

A)  job description 
B)  job preview 
C)  job analysis 
D)  job specification 
A)  job description 
B)  job preview 
C)  job analysis 
D)  job specification

Question 9

A labor union is an organization that represents workers and seeks to protect their interests.

Accepted Answer

A) True 
 B)False

Question 10

________ is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.

Accepted Answer

A)  Podcasts 
B)  E-learning 
C)  Mobile learning 
D)  Videoconferencing 
A)  Podcasts 
B)  E-learning 
C)  Mobile learning 
D)  Videoconferencing

Question 11

Which of the following steps in the human resource management process identifies and selects competent employees?

Accepted Answer

A)  orientation and training 
B)  human resource planning and recruitment 
C)  compensation and benefits 
D)  planning and performance management 
A)  orientation and training 
B)  human resource planning and recruitment 
C)  compensation and benefits 
D)  planning and performance management

Question 12

________ is an example of a high-performance work practice.

Accepted Answer

A)  Increasing employee access to information 
B)  Selective decruitment 
C)  Skill-based compensation 
D)  Detailed job descriptions 
A)  Increasing employee access to information 
B)  Selective decruitment 
C)  Skill-based compensation 
D)  Detailed job descriptions

Question 13

In her next meeting with the senior management, Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now. This would avoid much of the pain associated with workforce reduction in future. This implies that Jane favors ________.

Accepted Answer

A)  transfers 
B)  attrition 
C)  layoffs 
D)  reduced workweeks 
A)  transfers 
B)  attrition 
C)  layoffs 
D)  reduced workweeks

Question 14

A new employee goes through two types of orientation: work unit orientation and procedural orientation.

Accepted Answer

A) True 
 B)False

Question 15

In his report, Wade described the strengths and weaknesses of each of his subordinates. He made a note of their past performances and the potential they displayed. He even provided suggestions for their improvements. Wade is using the ________ method of conducting a performance appraisal.

Accepted Answer

A)  graphic rating scale 
B)  written essay 
C)  multiperson comparison 
D)  behaviorally anchored rating scale 
A)  graphic rating scale 
B)  written essay 
C)  multiperson comparison 
D)  behaviorally anchored rating scale

Question 16

All candidates for entry level engineering positions are given the mechanical aptitude test. Those who scored well and were hired later earned high scores on their performance evaluations. Those who scored less well and were hired earned lower scores on performance evaluations. This indicates that the test is ________.

Accepted Answer

A)  valid 
B)  invalid 
C)  reliable 
D)  unreliable 
A)  valid 
B)  invalid 
C)  reliable 
D)  unreliable

Question 17

Recruitment is the process of ________.

Accepted Answer

A)  moving employees laterally to reduce intra-organizational supply-demand imbalances 
B)  locating, identifying, and attracting capable applicants 
C)  screening job applicants to determine who is the best 
D)  selecting candidates to fill open positions 
A)  moving employees laterally to reduce intra-organizational supply-demand imbalances 
B)  locating, identifying, and attracting capable applicants 
C)  screening job applicants to determine who is the best 
D)  selecting candidates to fill open positions

Question 18

Each day Ted's smartphone receives a training video about another aspect of his job. Ted can access these at his leisure and is required to take a quiz to confirm he has watched them. This system of delivering training content is called ________.

Accepted Answer

A)  experiential exercises 
B)  mobile learning 
C)  videoconferencing 
D)  e-learning 
A)  experiential exercises 
B)  mobile learning 
C)  videoconferencing 
D)  e-learning

Question 19

What is orientation? Discuss the two types of orientation.

Accepted Answer

The process of introducing a person to h

Question 20

Roberta has been asked to complete a questionnaire about her job duties and the qualifications she believes a candidate for her position should have. Roberta is participating in a ________.

Accepted Answer

A)  job analysis 
B)  employee survey 
C)  position evaluation 
D)  job review 
A)  job analysis 
B)  employee survey 
C)  position evaluation 
D)  job review

Downsizing is the planned elimination of ________ in an organization.

Turnover is high among new hires at Stewart's company. At one exit interview, Stewart asked the departing new hire why she was leaving so soon. Which one of the following statements is the most likely response?

Job descriptions focus on the job, while job specifications focus on the person.

Written essay and critical incident are performance appraisal methods.

Errors made by eliminating candidates who would have performed successfully on the job are known as ________.

Application forms ________.

The trend in unionization in the United States is a decline in the private sector and in increase in the public sector.

A ________ states the minimum qualifications that a person must possess to successfully perform a given job.

A labor union is an organization that represents workers and seeks to protect their interests.

________ is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.

Which of the following steps in the human resource management process identifies and selects competent employees?

________ is an example of a high-performance work practice.

In her next meeting with the senior management, Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now. This would avoid much of the pain associated with workforce reduction in future. This implies that Jane favors ________.

A new employee goes through two types of orientation: work unit orientation and procedural orientation.

In his report, Wade described the strengths and weaknesses of each of his subordinates. He made a note of their past performances and the potential they displayed. He even provided suggestions for their improvements. Wade is using the ________ method of conducting a performance appraisal.

Recruitment is the process of ________.

Each day Ted's smartphone receives a training video about another aspect of his job. Ted can access these at his leisure and is required to take a quiz to confirm he has watched them. This system of delivering training content is called ________.

What is orientation? Discuss the two types of orientation.

Roberta has been asked to complete a questionnaire about her job duties and the qualifications she believes a candidate for her position should have. Roberta is participating in a ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 12: Managing Human Resources

Downsizing is the planned elimination of ________ in an organization.

Turnover is high among new hires at Stewart's company. At one exit interview, Stewart asked the departing new hire why she was leaving so soon. Which one of the following statements is the most likely response?

Job descriptions focus on the job, while job specifications focus on the person.

Written essay and critical incident are performance appraisal methods.

Errors made by eliminating candidates who would have performed successfully on the job are known as ________.

Application forms ________.

The trend in unionization in the United States is a decline in the private sector and in increase in the public sector.

A ________ states the minimum qualifications that a person must possess to successfully perform a given job.

A labor union is an organization that represents workers and seeks to protect their interests.

________ is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.

Which of the following steps in the human resource management process identifies and selects competent employees?

________ is an example of a high-performance work practice.

In her next meeting with the senior management, Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now. This would avoid much of the pain associated with workforce reduction in future. This implies that Jane favors ________.

A new employee goes through two types of orientation: work unit orientation and procedural orientation.

In his report, Wade described the strengths and weaknesses of each of his subordinates. He made a note of their past performances and the potential they displayed. He even provided suggestions for their improvements. Wade is using the ________ method of conducting a performance appraisal.

Recruitment is the process of ________.

Each day Ted's smartphone receives a training video about another aspect of his job. Ted can access these at his leisure and is required to take a quiz to confirm he has watched them. This system of delivering training content is called ________.

What is orientation? Discuss the two types of orientation.

Roberta has been asked to complete a questionnaire about her job duties and the qualifications she believes a candidate for her position should have. Roberta is participating in a ________.

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters