Exam 17: Human Resource Policies and Practices

Jeeves Consulting requires a performance evaluation method that is less time consuming to develop and administer and allows for quantitative analysis and comparison. An appropriate evaluation technique for Jeeves Consulting would be ________.

You are involved in training and development for your division at Dunder Mifflin Inc. You want to target some specific organizational problems through training. -Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed ________ skills.

Compare and contrast between on-the-job training and off-the-job training.

Letters of recommendation are a form of background check.

Technical training has become increasingly important because of changes in organizational design.

Describe the four general skill categories addressed by most employee training activities.

Which of the following statements is true concerning international selection practices?

Marcel hates the annual review process he has to do for the employees in his department. Although he is fully aware of some of his employees' faults, he is reluctant to discuss them in person, and is only comfortable writing them in an unsigned report that his supervisor will review. Marcel's behavior demonstrates ________.

Which of the following is a forced comparison method of performance evaluation?

Compare and contrast unstructured interview and behavioral structured interview.

Which of the following tends to have a disproportionate amount of influence on employee selection decisions?

________ refers to actions that contribute to the psychological environment of the organization, such as helping others when not required.

Due to the passage of the Americans with Disabilities Act, job applicants ________.

Performance evaluations identify training and development needs.

Time pressures are the primary problem underlying work-life conflicts.

Appraisers should be as close as possible, in organizational level, to the individual being evaluated.

You have just been appointed as director of your company's corporate training division. The CEO of your company has been displeased with your company's prior training programs, so you are tasked with rehauling the entire training division. You convene a meeting of all training division managers to decide on the types of training that the division will implement. One of your managers is a firm supporter of e-training programs for employees in your company's international offices. He touts the benefits of e-programs by stressing that ________.

You are involved in training and development for your division at Dunder Mifflin Inc. You want to target some specific organizational problems through training. -Your organization has reduced layers, flattening the organization. Your employees now need to perform a wider variety of tasks. As a result, you need to provide employees with training to help develop their ________ skills.

What purposes do performance evaluations serve in organizations?

The behavioral structured interview is built on the assumption that ________.