Exam 17: Human Resource Policies and Practices

Companies in which of the following countries would emphasize formal performance evaluation systems more than informal systems?

What are the three major types of behavior that constitute performance at work?

Under the Americans with Disabilities Act, firms cannot require employees to pass a medical exam before or after a job offer is made.

During a selection process, the ________ selection stage immediately follows the initial selection stage.

The performance review should be designed more as a counseling activity than as a judgment process.

The goal of initial selection is to determine the most qualified applicants from among those who meet basic qualifications.

When an appraiser rates employees based on items on a continuum with the points reflecting actual behaviors on a given job, this type of evaluation is called ________.

The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mailroom personnel to customers to bosses to peers) is termed ________.

Most formal training involves employees simply helping each other out.

You are involved in training and development for your division at Dunder Mifflin Inc. You want to target some specific organizational problems through training. -You are introducing self-managed teams and implementing quality-management programs. It would be important to conduct training in ________ skills.

Substantive selection methods are the heart of the selection process and include written tests, performance tests, and interviews.

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth.

Which of the following have/has proven to be a particularly good predictor for jobs that include cognitively complex tasks?

Describe and discuss the use of written essays as a means of performance evaluation.

What are the three most popular sets of criteria for evaluating employee performance?

The government passes a new law requiring all companies to offer employees unpaid time off to care for their children. This would harm the economic competitiveness of the nation's businesses as companies must be free to set their own employment policies without mandated parental-leave regulations. Which of the following, if true, would weaken the argument?

Graphic rating scales are less time consuming to develop and administer and allow for quantitative analysis and comparison.

Which of the following is one of the techniques used by organizations to make their workplace more family-friendly?

Describe and discuss three substantive selection devices used to assess job candidates once they have passed an initial screening.

Which of the following is most likely to be the fastest growing training medium?