Question 1

List the eight steps used to develop a time study-based labor standard.

Accepted Answer

(1)Define the task to be studied. (2)Divide the task into precise elements. (3)Decide how many times to measure the task. (4)Time and record elemental times and ratings of performance. (5)Compute the average observed (actual)time. (6)Determine performance rating (work pace)and then compute the normal time for each element. (7)Add the normal times for each element to develop a total normal time for the task. (8)Compute the standard time.

Question 2

Which of the following techniques may NOT provide reliable and accurate labor standards?

Accepted Answer

A) historical experience 
B) methods time measurement (MTM) 
C) time studies 
D) work sampling 
E) predetermined time standards 
A) historical experience 
B) methods time measurement (MTM) 
C) time studies 
D) work sampling 
E) predetermined time standards A

Question 3

Suppose that the allowance factor for a job is 0.10,and the normal time is 5 hours.What is the standard time?

Accepted Answer

A) 5.6 hours 
B) 50.0 hours 
C) 4.9 hours 
D) 5.1 hours 
E) 4.5 hours 
A) 5.6 hours 
B) 50.0 hours 
C) 4.9 hours 
D) 5.1 hours 
E) 4.5 hours A

Question 4

Two uses of labor standards are to determine the labor content of items produced and to determine staffing needs.

Accepted Answer

A) True 
 B)False

Question 5

When a worker obtains clear and timely information about his/her performance,his/her job includes which of the following characteristics?

Accepted Answer

A) feedback 
B) skill variety 
C) job identity 
D) job significance 
E) autonomy 
A) feedback 
B) skill variety 
C) job identity 
D) job significance 
E) autonomy

Question 6

Therbligs:

Accepted Answer

A) were invented by Frederick W.Taylor. 
B) were used during the scientific management era,and are no longer in use. 
C) are hyperactive rodent-like pets,whose name is associated with time standards. 
D) were named by Frank Gilbreth. 
E) are .0006 minutes in length. 
A) were invented by Frederick W.Taylor. 
B) were used during the scientific management era,and are no longer in use. 
C) are hyperactive rodent-like pets,whose name is associated with time standards. 
D) were named by Frank Gilbreth. 
E) are .0006 minutes in length.

Question 7

How does labor specialization assist in reducing labor costs? (List three ways.)

Accepted Answer

(1)development of dexterity and faster l

Question 8

Standard time is always greater than normal time,due to the inclusion of allowances for personal time,delay,and fatigue.

Accepted Answer

A) True 
 B)False

Question 9

An advantage of work sampling is that it completely breaks down work elements.

Accepted Answer

A) True 
 B)False

Question 10

A disadvantage of work sampling is that:

Accepted Answer

A) it tends to be less accurate,particularly when task times are short. 
B) it observes several workers simultaneously. 
C) it is more expensive than time-study methods. 
D) it is more intrusive than time-study methods,and therefore generates more complaints. 
E) All of the above are disadvantages of work sampling. 
A) it tends to be less accurate,particularly when task times are short. 
B) it observes several workers simultaneously. 
C) it is more expensive than time-study methods. 
D) it is more intrusive than time-study methods,and therefore generates more complaints. 
E) All of the above are disadvantages of work sampling.

Question 11

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

Accepted Answer

A) True 
 B)False

Question 12

The ________ studies showed that there is a dynamic social system in the workplace.

Accepted Answer

The answer of The ________ studies showed that there is...

Question 13

The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.

Accepted Answer

A) True 
 B)False

Question 14

A therblig is a very small amount of time: one hundred-thousandth of an hour.

Accepted Answer

A) True 
 B)False

Question 15

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Accepted Answer

A) True 
 B)False

Question 16

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8-hour days.Which of the following scheduling techniques is the firm employing?

Accepted Answer

A) flextime 
B) constant employment 
C) part-time status 
D) flexible workweek 
E) compressed workweek 
A) flextime 
B) constant employment 
C) part-time status 
D) flexible workweek 
E) compressed workweek

Question 17

Technology,location,and layout decisions are all possible constraints on human resource strategy.

Accepted Answer

A) True 
 B)False

Question 18

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

Accepted Answer

A) micro-motion chart 
B) flow diagram 
C) activity chart 
D) man-machine chart 
E) movement chart 
A) micro-motion chart 
B) flow diagram 
C) activity chart 
D) man-machine chart 
E) movement chart

Question 19

The accuracy of a labor standard is to be within ± 5%,and the confidence level is 95%.The standard deviation of the sample is 2 and the mean is 8.What sample size should be used?

Accepted Answer

A) 8 
B) 10 
C) 96 
D) 127 
E) 68 
A) 8 
B) 10 
C) 96 
D) 127 
E) 68

Question 20

Identify the five components of job design.

Accepted Answer

(1)job specialization; (2)job

Exam 11: Human Resources, job Design, and Work Measurement

List the eight steps used to develop a time study-based labor standard.

Which of the following techniques may NOT provide reliable and accurate labor standards?

Suppose that the allowance factor for a job is 0.10,and the normal time is 5 hours.What is the standard time?

Two uses of labor standards are to determine the labor content of items produced and to determine staffing needs.

When a worker obtains clear and timely information about his/her performance,his/her job includes which of the following characteristics?

Therbligs:

How does labor specialization assist in reducing labor costs? (List three ways.)

Standard time is always greater than normal time,due to the inclusion of allowances for personal time,delay,and fatigue.

An advantage of work sampling is that it completely breaks down work elements.

A disadvantage of work sampling is that:

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

The ________ studies showed that there is a dynamic social system in the workplace.

The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized.

A therblig is a very small amount of time: one hundred-thousandth of an hour.

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

A manufacturing plant allows its engineers to come in at 7 A.M.plus or minus an hour but still requires them to work 8-hour days.Which of the following scheduling techniques is the firm employing?

Technology,location,and layout decisions are all possible constraints on human resource strategy.

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

The accuracy of a labor standard is to be within ± 5%,and the confidence level is 95%.The standard deviation of the sample is 2 and the mean is 8.What sample size should be used?

Identify the five components of job design.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Supply Chain Management

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Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit, tps, and Lean Operations

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Sustainability in the Supply Chain

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Supply Chain Management Analytics

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