Exam 9: Understanding Work Teams

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What is a cross-functional team?

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Self-managed work teams generally:

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Team efficacy refers to teams that have been successful in raising their beliefs about future success,which,in turn,motivates them to work harder.

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Apparently,the low trust typical of the competitive group will not be readily replaced by high trust with a quick change in reward systems.

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Using teams makes sense when there are limited resources available.

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You find that in a team situation you prefer to be the one who examines details and is concerned with enforcing rules and regulations.Your role is called the:

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Individual contributions to the team should be balanced with selfish contributions.

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Individuals on self-managed work teams have lower absenteeism rates than employees in traditional work structures.

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One advantage of cross-functional teams is that they are easy to manage.

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You have been assigned to a problem-solving team.You have never met any of the team members before,but you have been given their resumes,and it is your job to match the team members to the various roles that are needed for successful completion of your project.You have gathered the following information about the members of your team: Iris is a recent college graduate with a degree in mathematics.She is new to the company and seems eager to please but is inexperienced.James has been with the company for 15 years and has had experience in several areas within the company.He has a reputation for being well-organised and is a strong defender of the company and its policies.He always follows through and is able to coordinate the work of others.Betty is highly motivated and intelligent.She has several advanced degrees and is able to view situations from differing viewpoints.She is regarded as a good listener and as being able to coordinate and integrate.You have decided that you are willing to take on any group role that is handed to you but are more comfortable with implementation of ideas than with initiating them. The person best suited for the role of assessor is probably:

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