Question 1

A Theory X manager would view employees as:

Accepted Answer

A) viewing work as a normal daily activity 
B) seeking responsibility 
C) needing to be coerced to achieve goals 
D) exercising self-control 
A) viewing work as a normal daily activity 
B) seeking responsibility 
C) needing to be coerced to achieve goals 
D) exercising self-control

Question 2

What is reinforcement theory?

Accepted Answer

Reinforcement theorists see behaviour as

Question 3

List and describe at least three different variable-pay programs.

Accepted Answer

Piece-rate plans,merit-based pay,profit

Question 4

All of the following are important issues relating to goal-setting theory with the exception of:

Accepted Answer

A) goal specificity 
B) equity among co-workers 
C) feedback 
D) goal difficulty 
A) goal specificity 
B) equity among co-workers 
C) feedback 
D) goal difficulty

Question 5

Motivation is best defined as:

Accepted Answer

A) high performance directed towards the satisfaction of a goal 
B) processes that account for an individual's intensity,direction,and persistence toward attaining a goal 
C) being told to exert high levels of effort 
D) efficient behaviour 
A) high performance directed towards the satisfaction of a goal 
B) processes that account for an individual's intensity,direction,and persistence toward attaining a goal 
C) being told to exert high levels of effort 
D) efficient behaviour

Question 6

Which one of the following statements about Maslow's hierarchy of needs theory is not true?

Accepted Answer

A) The need hierarchy concept has been well supported by research. 
B) Physiological needs are the lowest level. 
C) Social,esteem and self-actualisation are described as higher order needs. 
D) The five levels of needs are arranged in hierarchical order. 
A) The need hierarchy concept has been well supported by research. 
B) Physiological needs are the lowest level. 
C) Social,esteem and self-actualisation are described as higher order needs. 
D) The five levels of needs are arranged in hierarchical order.

Question 7

According to expectancy theory,when pay is based on factors such as having seniority,being cooperative or 'sucking up' to the boss,employees are likely to see the performance-reward relationship as strong and motivating.

Accepted Answer

A) True 
 B)False

Question 8

Leadership is the process that accounts for an individual's intensity,direction,and persistence of effort toward attaining a goal.

Accepted Answer

A) True 
 B)False

Question 9

If a piece-rate employee is overpaid,equity theory would predict that:

Accepted Answer

A) there will be no effect 
B) quality will increase 
C) quantity will increase 
D) quality will decrease 
A) there will be no effect 
B) quality will increase 
C) quantity will increase 
D) quality will decrease

Question 10

Douglas McGregor proposed:

Accepted Answer

A) the Hierarchy of Needs Theory 
B) the Two-Factor Theory 
C) Theories X and Y 
D) ERG Theory 
A) the Hierarchy of Needs Theory 
B) the Two-Factor Theory 
C) Theories X and Y 
D) ERG Theory

Question 11

A boss giving an employee a spontaneous and private 'thank you' cannot be considered an employee recognition program.

Accepted Answer

A) True 
 B)False

Question 12

Jessica believes that she got an appropriate salary increase this year but she does not believe that the company's methods for determining salary increases are fair.She believes that there is a problem with the firm's:

Accepted Answer

A) interpersonal justice 
B) equity 
C) procedural justice 
D) distributive justice 
A) interpersonal justice 
B) equity 
C) procedural justice 
D) distributive justice

Question 13

The core dimensions of a job can be combined into a single predictive index called the motivating potential score.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is a criticism of the two-factor theory?

Accepted Answer

A) Reliability is questionable. 
B) No overall measure of satisfaction is utilised. 
C) The research methodology does not examine productivity. 
D) All of the above. 
A) Reliability is questionable. 
B) No overall measure of satisfaction is utilised. 
C) The research methodology does not examine productivity. 
D) All of the above.

Question 15

Which of the following is not cited as a limitation of merit-based pay?

Accepted Answer

A) They are typically based on an annual performance appraisal and thus are only as valid as the performance ratings. 
B) The pay raise pool fluctuates on economic or other conditions that have little to do with individual performance. 
C) Unions typically resist merit pay plans. 
D) People are paid according to seniority. 
A) They are typically based on an annual performance appraisal and thus are only as valid as the performance ratings. 
B) The pay raise pool fluctuates on economic or other conditions that have little to do with individual performance. 
C) Unions typically resist merit pay plans. 
D) People are paid according to seniority.

Question 16

Variable-pay compensation pays people for seniority and the time they spend on the job.

Accepted Answer

A) True 
 B)False

Question 17

Discuss.Why are flexible benefit programs popular in many organisations?

Accepted Answer

Flexible benefit programs allow employee

Question 18

Despite the increased popularity of employee recognition programs,a disadvantage of these programs is:

Accepted Answer

A) They require a lot more management overheads 
B) They cost more and have reduced value over the long run 
C) They are highly susceptible to political manipulation by management 
D) They do not increase on the job performance. 
A) They require a lot more management overheads 
B) They cost more and have reduced value over the long run 
C) They are highly susceptible to political manipulation by management 
D) They do not increase on the job performance.

Question 19

Board representatives are employees who sit on a company's board of directors and represent the interests of the firm's employees.

Accepted Answer

A) True 
 B)False

Question 20

Theory Y assumptions relate to:

Accepted Answer

A) Maslow's lower level needs 
B) Maslow's higher level needs 
C) both levels of Maslow's hierarchy of needs 
D) neither level of Maslow's hierarchy of needs 
A) Maslow's lower level needs 
B) Maslow's higher level needs 
C) both levels of Maslow's hierarchy of needs 
D) neither level of Maslow's hierarchy of needs

A Theory X manager would view employees as:

What is reinforcement theory?

List and describe at least three different variable-pay programs.

All of the following are important issues relating to goal-setting theory with the exception of:

Motivation is best defined as:

Which one of the following statements about Maslow's hierarchy of needs theory is not true?

According to expectancy theory,when pay is based on factors such as having seniority,being cooperative or 'sucking up' to the boss,employees are likely to see the performance-reward relationship as strong and motivating.

Leadership is the process that accounts for an individual's intensity,direction,and persistence of effort toward attaining a goal.

If a piece-rate employee is overpaid,equity theory would predict that:

Douglas McGregor proposed:

A boss giving an employee a spontaneous and private 'thank you' cannot be considered an employee recognition program.

Jessica believes that she got an appropriate salary increase this year but she does not believe that the company's methods for determining salary increases are fair.She believes that there is a problem with the firm's:

The core dimensions of a job can be combined into a single predictive index called the motivating potential score.

Which of the following is a criticism of the two-factor theory?

Which of the following is not cited as a limitation of merit-based pay?

Variable-pay compensation pays people for seniority and the time they spend on the job.

Discuss.Why are flexible benefit programs popular in many organisations?

Despite the increased popularity of employee recognition programs,a disadvantage of these programs is:

Board representatives are employees who sit on a company's board of directors and represent the interests of the firm's employees.

Theory Y assumptions relate to:

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 7: Motivation: From Concept to Application

A Theory X manager would view employees as:

What is reinforcement theory?

List and describe at least three different variable-pay programs.

All of the following are important issues relating to goal-setting theory with the exception of:

Motivation is best defined as:

Which one of the following statements about Maslow's hierarchy of needs theory is not true?

According to expectancy theory,when pay is based on factors such as having seniority,being cooperative or 'sucking up' to the boss,employees are likely to see the performance-reward relationship as strong and motivating.

Leadership is the process that accounts for an individual's intensity,direction,and persistence of effort toward attaining a goal.

If a piece-rate employee is overpaid,equity theory would predict that:

Douglas McGregor proposed:

A boss giving an employee a spontaneous and private 'thank you' cannot be considered an employee recognition program.

Jessica believes that she got an appropriate salary increase this year but she does not believe that the company's methods for determining salary increases are fair.She believes that there is a problem with the firm's:

The core dimensions of a job can be combined into a single predictive index called the motivating potential score.

Which of the following is a criticism of the two-factor theory?

Which of the following is not cited as a limitation of merit-based pay?

Variable-pay compensation pays people for seniority and the time they spend on the job.

Discuss.Why are flexible benefit programs popular in many organisations?

Despite the increased popularity of employee recognition programs,a disadvantage of these programs is:

Board representatives are employees who sit on a company's board of directors and represent the interests of the firm's employees.

Theory Y assumptions relate to:

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters