Exam 3: Perception, Attribution, and Learning

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If a person performs poorly in many different situations, the tendency is to attribute the person's poor performance to external causes; but if the person performs poorly only occasionally, the tendency is to attribute the person's poor performance to internal causes.

(True/False)
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________ is a person's belief that he or she can perform adequately in a situation.

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Sometimes rewards provided to employees may not necessarily be positive reinforcers.

(True/False)
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Which of the following statements does NOT accurately describe the self-fulfilling prophecy?

(Multiple Choice)
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Which perceptual distortion is also known as the Pygmalion effect?

(Multiple Choice)
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__________ is the withdrawal of negative consequences, which tends to increase the likelihood of repeating the desirable behavior in similar settings.

(Multiple Choice)
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Which of the following statements best describes selective screening?

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In the context of attribution theory, we tend to attribute our own successes to our own internal factors and to attribute our own failures to external factors.

(True/False)
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__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.

(Short Answer)
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According to attribution theory, three factors influence whether internal or external attributions are made. These three factors are __________.

(Multiple Choice)
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If your manager understands that your reward must be given as soon as possible after the occurrence of a desired behavior, he/she is aware of the law of ___________.

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In general, __________ reinforcement elicits a desired behavior more quickly than does __________ reinforcement.

(Short Answer)
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In classical conditioning, an __________ is something that incites action and draws forth a response.

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Using an attribution theory perspective, explain the nature of internal and external attributions. What is the fundamental attribution error? What is the self-serving bias? Why is knowledge of these attribution errors important to managers?

(Essay)
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A person's past experiences, needs or motives, personality, values, and attitudes may all influence the law of effect.

(True/False)
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The __________ is the tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else's behavior.

(Short Answer)
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People may pay attention to the same information, organize it in the same way, and yet interpret in differently.

(True/False)
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Piece rate pay is an example of an __________ reinforcement schedule.

(Short Answer)
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In the context of attribution theory, consistency takes into account how likely all those facing a similar situation are to respond in the same way.

(True/False)
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An __________ occurs when an employee with good attendance is viewed as responsible and then positively evaluated in a performance appraisal.

(Short Answer)
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