Exam 17: Human Resource Policies and Practices

Employees will alter their job behavior to reflect the criteria that management uses to evaluate their performance.

Robert has received authorization to add an assistant manager to his department. This person will be working closely with Robert and must have excellent interpersonal as well as technical skills. Robert wants to make certain that he maximizes the chance of choosing the correct individual and is trying to decide on the most appropriate selection device. -Robert has decided to create a work sampling and let applicants demonstrate their abilities. He should use this to evaluate candidates' ________ skills.

Which of the following is not true concerning self-evaluations?

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth.

Which of the following is the least predictive set of criteria used to evaluate employees?

Imagine that you are a manager of a multifaceted manufacturing operation with a new crew of twenty arriving for training. The crew is comprised of different types of learners. Describe a training program comprised of three different sessions that would cater to four different individual learning styles. State whether each of the training sessions would be on-the-job or off-the-job training, and whether it is formal or informal.

What is an argument against drug testing?

Explain why performance evaluations should be improved. Discuss some suggestions for improving performance evaluations.

Define the initial selection stage. Name and describe two substantive selection techniques that you would use to select an employee for a job that requires a high security clearance.

When a manager is evaluated on the degree to which he or she "has a good attitude," the evaluation criterion being used is traits.

You are involved in training and development for your division at WorldProducts, Inc. You want to target some specific organizational problems through training. -You are implementing self-managed teams and quality-management programs. It would be important to conduct training in ________.

Which of the following is not a suggested method to improve on performance evaluations and make them more pleasant for both the evaluator and the employee?

Between the late 1960s and the mid-1980s, the use of written tests declined because they were characterized as ________.

The evaluation method that focuses the evaluator's attention on those behaviors that are key to executing a job effectively is known as ________.

Applicants describe how they handled problems and situations in previous jobs in a(n) ________ interview.

Which of the following is not a reason an international manager needs to evaluate recruiting practices?

Which approach to performance evaluation rank-orders employees from best to worst?

Which of the following statements is true concerning international selection practices?

Which of the following is the most common method of initial selection?

Describe and discuss the four general skill categories addressed by most employee training activities.