Exam 17: Human Resource Policies and Practices

Alice Ann Jones is the new director of human resources and psychological services for a small consulting firm in Mobile, Alabama. -Alice Ann's consulting firm makes extensive use of teams, encourages employee involvement, and is very concerned with quality-management. An appropriate evaluation technique for this firm would be ________.

If the manager uses critical incidents as a method of performance evaluation, then ________.

How would a participator best absorb information?

According to a recent survey, about ________ percent of employees working in the 1,000 largest U.S. corporations receive ethics training.

Robert has received authorization to add an assistant manager to his department. This person will be working closely with Robert and must have excellent interpersonal as well as technical skills. Robert wants to make certain that he maximizes the chance of choosing the correct individual and is trying to decide on the most appropriate selection device. -Robert is considering administering written integrity tests to management candidates that pass the initial screening. These tests will most likely help Robert to predict a candidate's ________.

You have recently gone to work for Goodvibes, Inc., a medium-sized firm that provides temporary workers for organizations who are outsourcing such functions as accounting, marketing, and training and development. Most Goodvibes employees are highly trained and could work at almost any company of their choosing. Many employees work part-time or job share so that they can have more control over how their time is spent. Goodvibes has instituted many family-friendly programs in order to attract and keep these talented people. -To reduce the work-life conflicts faced by their employees, Goodvibes should spend less effort helping employees with ________.

What is a common contingent selection method?

Which of the following is not a weakness of electronic training?

The performance review should be designed more as a counseling activity than as a judgment process, and it can best be accomplished by allowing the review to evolve out of the employee's own self-evaluation.

Which of the following is not true concerning international performance evaluations?

Describe informal training. Provide a workplace example of an informal training for technical skills and another for problem solving skills.

You have recently gone to work for Goodvibes, Inc., a medium-sized firm that provides temporary workers for organizations who are outsourcing such functions as accounting, marketing, and training and development. Most Goodvibes employees are highly trained and could work at almost any company of their choosing. Many employees work part-time or job share so that they can have more control over how their time is spent. Goodvibes has instituted many family-friendly programs in order to attract and keep these talented people. -Which of the following programs is Goodvibes likely to have instituted?

If raters make evaluations on only those dimensions which they are in a good position to rate, this increases the agreement between raters and makes the evaluation a more valid process.

Which of the following is not a weakness of the 360-degree evaluation system?

Which of the following is not a standard method of performance evaluation?

Elaborate sets of performance simulation tests, specifically designed to evaluate a candidate's managerial potential, are ________.

You have just been appointed as director of your company's corporate training division. The CEO of your company has been displeased with your company's prior training programs, so you are tasked with rehauling the entire training division. You convene a meeting of all training division managers to decide on the types of training that the division will implement. -One of your managers is a firm supporter of e-training programs for employees in your company's international offices. He touts the benefits of e-programs by stressing that ________.

Examples of off-the-job training include all of the following except ________.

Statistics show that 50% of high school graduates in the U.S. don't possess adequate ________ skills to perform with maximum productivity in today's demanding work place.

As a selection device, written tests have decreased in usage during the past 20 years.